This website is easy to navigate, the products are of good quality and if you have to return something, it is very easy to do. I will buy here more often.
I adore the silver necklace from this online boutique. It really adds dazzle to my look and it looks so classy and elegant. I feel like a noble and rich lady.
The clothes in this online store are spectacular. The right sizes, the product arrives home in a few days. I have already bought 3 times and it won't be the last.
I have ordered many times in this online store and have never had any problems, shipping is quick and easy. The selection of clothes is also quite wide, great online service.
The pair of sandals I got a month ago were so good and comfortable that I couldn't help but buy others at this online boutique. I couldn't get enough :D
My order was delivered quickly and even received a day earlier than expected! Pashmina is beautiful. I would like a little faster on the arrival of my order next time.
I never recieved my order, when I reached out to see why I was sent an automated response, never a direct person. This company should be shut down. Whether your in China or not if you accept someone's money you agree to provide them with what they paid for, and it shouldn't take month's to get it when you were told it would arrive in a certain time frame. FYI there were no negative reviews when I purchased my order, it wasn't until after I purchased my order, numerous negative reviews were able to be viewed, had I seen them prior I would never had ordered in the first place. This company gets NO STARS!
DO NOT patronize this Chinese site. Trust me - the two pair of pants I ordered smelled awful, were made of cheap material and looked nothing like the pictures.
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
I was so disappointed by the value and quality of these clothes. Shoes and clothes. A+ on returns so far
Dear Customer,
Thank you for taking the time to share your feedback with us. Our apologies for any inconvenience this may have caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and keep working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you.
I’d love to confirm more details about the issue you mentioned.
Would you mind providing us with your order number? Please send us an email about your order number or you can contact is in live chat.
Anout returns, all Purchases (except clearance items, swimwear, underwear, bra & bralette, panties, bikini, loungewear & lingeries, bags, and accessories) can be returned within 30 days after you have received the last package of your order.
You can check our return policy here: https://roselinlin.com/information/return-policy
You can submit return via https://roselinlin.com/information/how-to-track-my-order
Thank you for reaching out to us on Sitejabber. We apologize for any confusion or disappointment you may have experienced. We value your feedback and appreciate your understanding.
If you need additional assistance, please feel free to contact us by email at service@roselinlin.com. We will reply to you within 24 hours.
Best regard,
Ashley
ROSELINLIN
I placed my order of $250PLUS almost 3 months ago. They said that they would not have taken my credit card as a form of payment. The credit card DID bill me and I now I have no order but they have my MONEY OVER $250!
I dont have extra money to just throw away How is there no order but you charge me?
Looks like I was scammed! There is so much going on in this world, I didnt need this in my life
Returns are to china only. YOU PAY SHIPPING AND CUSTOMS FEES. I wish I read the reviews before I ordered. It would have saved me trouble. My problems were the same. Not bad quality. NO QUALITY. ILL FITTING. Not the material as described. I contacted my credit card company. ANYONE who was dupped by ROSELINLIN should contact their credit card company and demand a charge back. We should not have to pay more money to ship back than we did for the merchandise. And this company counts on the fact that we won't.
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
THE DRESS I ORDERED TOOK WEEKS TO COME AND I HAD ALREADY BEEN CHARGED ON MY CARD AND SENT A CHECK FOR PAYMENT IN FULL. THE DRESS WAS MADE OF THE CHEAPEST MATERIAL AND AGAIN THERE WAS NO RETURN ADDRESS ALSO THE COLOR WAS GREEN AND I ORDERED SKY BLUE. PERHAPS MY GRAND DAUGHTER CAN USE THIS AS A COVERUP OVER A BATHING SUIT THIS SUMMER. HOWEVER I WAS TAKEN AND WILL NEVER ORDER FROM THEM AGAIN.
Sorry for your unsatisfied.
Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
If you order from this company they will take you money and you will never see your merchandise. I e-mailed several times and I get no response ever. I got my money back through my bank and filed a fraud report and is now being investigated DO NOT ORDER FROM THIS CO. I ordered on 5/9/20 and I still don't have my stuff.
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
NOT at all like the picture! Bought over $100's worth of clothes it's all made from polyester not linen! The pictures of the clothes are so cute but the clothes you get are so different. I don't buy clothes that often because I like different look. I was so excited when I ordered couldn't wait to get them and WHAT A DISAPPOINTMENT! NO I will not be ordering anything again!
Sorry for your unsatisfied.
Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
This company fails in its transparency to the consumer. Read the return policy. It says one thing and then when a return is necessary, they inform the consumer that the merchandise must be returned to CHINA and the consumer is not only responsible for the shipping (they do not inform the consumer of this) the consumer is responsible for customs charges as well. Furthermore, the product quality is very poor. The company refuses to take responsibility for their lack of transparency, yet they would rather offer a 15% refund and then when pushed, they move that to 25%. DO NOT PURCHASE ANYTHING FROM THEM!
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
I had a great experience with this online boutique. I placed an order for a few clothes and they all arrived in a timely manner and in one package, reducing the cost of shipping.
Very good online service to guarantee my order! A very good quality coat is spectacular clothing for the price I paid. My family likes to see me dressed like this, very modern and comfortable.
I bought a couple of jackets and blouses in this online boutique. All of them are of excellent quality. I was careful with the size, I chose it well, one size larger than normal.
The clothes are spectacular. Charming. The right sizes. The order I made in this online boutique arrives home in a few days. I have already bought 3 times and it won't be the last.
I ordered at this online boutique for the first time 2 weeks ago. The skirt was exactly the same as the one shown on the website and of great quality. Shipping was also fast.
Overview
Roselinlin has a rating of 3.4 stars from 3,767 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Roselinlin most frequently mention online boutique, customer service and good quality. Roselinlin ranks 23rd among Women's Clothing sites.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin