Clothes was true to the picture advertised on the site. Super affordable and fairly good quality. Would recommend to anyone looking for a cheaper alternative.
This online boutique has a fantastic selection of clothing with a simple purchasing process. It was recommended by my daughter. I recommend it to everyone.
Excellent website. The clothes are as described, I have been very satisfied with each dress. Excellent service, price, quality. I will definitely use it again.
All of my questions were answered completely and in a courteous and professional manner. Helpful information for future site navigation was very welcome and useful.
My first purchase at this online boutique was a good experience. Easy to purchase, a friendly website, and the dress arrived well packaged. Thank you.
MY 2 TOPS DO NOT LOOK LIKE WHATS ON THERE WEB SITE. JULY 2019. Barbara Davies. THERE ADVERTISEMENT IS PHONY, YOU ARE NOT GETTING WHAT YOU SEE. IT HAS A VERY CHEAP LOOK. NOT PRETTY. I COULD BARELY GET THE TOP OVER MY HEAD. HAVE NOT TRIED ON THE NEW TOP THAT JUST CAME TODAY, I'M PISSED TOOK IT OUT OF THE BAG THREW IT ON THE BED.
I should have read these reviews before making an order. I had to return all the items ordered. They did not answer my email regarding the return which HAD to be made within 15 days. I knew that I could not return to the address on the package from the website where I finally found a return address. I never received an itemized invoice or order and there was nothing in the package either. I made the return to the address found on the website and sent the package UPS so I would get a confirmation of acceptance which I did. I did not get my money returned so I wrote to them again directly and via the website.The information that is on the website now is very different regarding returns then it was when I made the return. They now show an address for the company in the UK. They did respond to my email saying I had not followed instructions as sent to me by email - which I never received. They say they cannot refund me if they don't have the package. I will have to take this up with my credit card company. What a scam.
Sorry for any inconvenience caused. Would you please provide your order number so that we can help you?
We reply emails within 24 hours, but sometimes our reply will go to spam emails. Please double check.
For return: ***Kind reminder: Any addresses on the parcel are not approved as the return address.
Returned packages without an authorized return address from customer service representatives will not be refunded or exchanged. ***
Please contact the CS team before you actually return the parcel.
Once we receive the parcel, full refund will be proceeded to you in one week.
If you have questions about your order, please contact us by email at service@roselinlin.com or by chat online.
Roselinlin is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
They do not reimburse your money. Cloths are NOT what they show in the catalog. I am trying - as I am typing this note - to get my $ back. Store is located in CHINA, no customer service to speak off. STAY AWAY does not handle costumers the way we are used to in the United States. Reported to the BBB and my credit card.
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
I have been shopping at this online boutique for a long time and I was never disappointed. Express shipping, quick answers to any questions and quality clothing. I love all the clothes I bought here.
First purchase on this website. I ordered a blouse to try, it is simply beautiful, as in the photo, I am very impressed, better than anything I have seen in physical stores in my city.
I have been buying clothes through this website for a while and I am satisfied with the last purchase, I had no problems, they always arrived in perfect condition. I have nothing to complain about.
I love the unique style of clothing that this website offers! It is so good to see something different on the internet that is offered at a decent price. Also free shipping is great :)
Coat bought online here! Everything was very simple, a pleasant experience. I highly recommend using this online store to buy clothes, as there is a lot of variety and it is also very well priced.
The best option on the internet for modern style shirts. Fast shipping with efficient service. At the right price, I will order a long dress with them again, I hope it is just as good!
The best option on the internet for modern style shirts. Fast shipping with efficient service. At the right price, I will order a long dress with them again, I hope it is just as good.
The shirt is very cute, but the bottom part has a rubber that rolls when you make movements. And I bought it because in the photos it did'nt look like that
In this online boutique there are clothes that are very different from those found in department stores and a little cheaper. Email communication when making a return has been excellent.
This clothing website always go out of their way to make sure their customers are satisfied. I have never been disappointed in the customer service or the clothes I receive.
I have used this online clothing store several times. The clothes are first class, that means I don't look anywhere else on the internet. Good communication, my trusted clothing supplier.
Answer: Not only are they a size or two smaller, the cut is horrid definitely not fitting across the shoulders, arms, bosom of an American plus size.
Answer: There is a returns policy page on the Roselinlin website. It clearly states that you must send items to China or take a 15 percent refund. You can fight them through your banking institution or Paypal.
Answer: No such thing. They are a shady company from start to finish. They are based in China and have no way to contact them. Took me 6 weeks to get my order and I had paid extra for shipping too!
Answer: Please do not order - the clothes smell and are awful quality. Do not be fooled by the pictures!
Answer: Throw it out! It will cost you $$$ to return it and they know this.
Answer: Yes, it is a scam. I ordered three items in May (it's now the end of July) and I still haven't received them. Call your bank and file a fraud claim or go through PayPal. Bank is faster.
Answer: Yep... six weeks or more. No way to return crappy items. No way to contact them when you don't get what you ordered Sham from start to finish!
Answer: They dupped us. i got 20% back on a 114$ order. Donate clothes. Or give away and warn others
Answer: Very shady... they really are the worst! DON"T DO IT!
Answer: They won't fit and then you cannot return. DON"T DO IT!
Roselinlin has a rating of 3.4 stars from 3,767 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Roselinlin most frequently mention online boutique, customer service and good quality. Roselinlin ranks 29th among Women's Clothing sites.
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin