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ROMWEReviews 2,127

3.0

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ROMWE Reviews Summary

ROMWE has a rating of 3 stars from 2,127 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ROMWE most frequently mention good quality, free shipping and online shopping. ROMWE ranks 8th among Discount Clothing sites.

service
326
value
332
shipping
342
returns
210
quality
320

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Indonesia
1 review
0 helpful votes
Follow deshinta w.
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Romwe is the best shopping sites on the Internet. I highly recommend it to everyone. I love romwe.com, here you can find everything you want like dresses and accessories are very beautiful and the coolest thing is that they have free shipping all over the world and there is no minimum purchase required. Clothes are exactly like in the photos on this site and stunning accessories. Would definitely order again, I really love on my order from Romwe, incredible price, 60% discount for first orders and goods of exceptional quality that makes me very happy with Romwe. Super fast delivery. I order 5 days earlier than eta provided by this company. Amazing! I have twice experienced with them. First I bought some occasional dress and after that I bought a wedding dress from here. Experience which is really cool. And their service is very friendly and quick response I highly recommend to you Romwe.com.

Date of experience: February 2, 2015
Oklahoma
1 review
0 helpful votes
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I love this dress!
February 2, 2015

I love this dress! The color is outstanding and it fits perfectly! I was worried that it would be less than comfortable but I am astonished at how freely it seems to fit! I can't wait to buy more clothes from this place, it's one of my favorites now.

Date of experience: January 29, 2015
Indonesia
2 reviews
6 helpful votes
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Romwe is the best online store that I found, friendly service and quality of items that never disappoints me. The store also has a free shipping service to all over the country. And most importantly, I always order the goods to the destination safely. I am very proud of the service Romwe and highly recommend to you.

Date of experience: January 29, 2015
Tanya D.
GB
1 review
1 helpful vote
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Before I buy anything online I always read the reviews – especially the negative ones. For example, I want to know if issues raised by customers are anything I should be concerned about. After reading some of the reviews I became concerned but decided to place an order all the same. This was on the basis that even if, historically, service has been poor the supplier may now be offering a better service. After all, today’s genius was yesterday’s novice. As it turned out, the delivery arrived within the time I expected and the item I ordered fitted perfectly. There were no communication issues either. I may have just been one of the lucky ones but I’m also aware that happy customers rarely give feedback whereas unhappy ones are quite happy to rant without encouragement. So, if you decide to place an order, I suggest you keep that in mind.

Date of experience: January 29, 2015
Washington
1 review
0 helpful votes
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I absolutely love my off-shoulder backless crop t-shirt I got from Romwe! It's my go-to top for going out for a night with the girls. It's super cute, and it's actually flattering on me (unlike a lot of crop tops!). The shipping was awesome (quick, affordable, no hassle) and you can't beat the prices. A friend introduced me to Romwe and I'm so glad she did, because shopping for cute clothes on a budget can be such a pain, but this made it so much easier. Overall I would recommend them, I absolutely adore this top (and the super cute shorts I got to go with it!).

Date of experience: January 28, 2015
Michigan
1 review
0 helpful votes
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I made a purchase, thinking that I could use the clothes I bought for an interview I had coming up. Unfortunately its been over two weeks and the status hasn't even changed from pending. I've "urged the shipment" dozens of times, sent a couple messages, and I haven't even gotten a response. The only thing that these people do quickly is charge your card. They definitely took my money- but I can't figure out why I was dumb enough to let them. Total crap business.Won't be letting anyone I know order from them.

Date of experience: January 28, 2015
miao m. ROMWE Rep
over a year old

Dear customer,
We sincerely apologize for all troubles we have brought to you.
We have checked your order. And your tracking number is 2180086786, you can find logistics information on http://www.dhl.com/en.html.html. The tracking history shows that your items have arrived at Shenzhen.
Since so many orders need to be dealt with, we may not reply you in time. Hope you can understand us!
And we will improve our service and give you best shopping feeling.
If you need any other help, please feel free to contact us with this emailwebmaster@romwe.com.
Yours sincerely.

Illinois
1 review
0 helpful votes
Follow Zoe M.
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I am not usually a huge fan of online shopping -- one too many ill fitting skirts in colors that didn’t match the website -- But I am a huge fan of Romwe. Not only are their descriptions and pictures completely accurate to life, but their customer service is great. Like I said, I’m a skeptic when it comes to online shopping, but they had the exact dress I needed. Their FAQ section was really helpful, but I wanted a little more information, so I got on their live chat and got to talk to an actual person about their process and they were great! I ended up getting my order well before the delivery time and the garment (the sleeveless hollow patterned black pleated dress) fit absolutely beautifully. They have good deals on good quality clothing, made my experience with them wonderful and I will definitely be ordering from them again!

Date of experience: January 27, 2015
Florida
4 reviews
6 helpful votes
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I've shopped several times on this site, my last purchase being a crop jacket. It is super cute and the color was the same as shown online. Great prices, fast shipping, and current styles. Love this site!

Date of experience: January 27, 2015
Louisiana
1 review
0 helpful votes
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I bought a black blouse and a pair of leggings from ROMWE and I could not be more pleased. The website was easy to navigate and it only took me a few minutes to find what I needed. The shipping seemed to take a while, but the prices on this site were unbeatable, so I figured it was worth the wait. After receiving the product, I realized just how right I was. The clothing fit perfectly and looked great. I can tell that they will last a while. I highly recommend.

Date of experience: January 26, 2015
District of Columbia
1 review
0 helpful votes
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As I experienced, this shop is one of the best shops I have ever dealt with. The collection of Romwe is huge and with top quality. They have unique collection and I really love their exceptional design. Their concepts to design the clothes and the stuffs impressed me. I often buy trendy and fashionable stuffs, and Romwe has a remarkable collection of such stuffs. I bought a blue dress which was awesome, even the hollow floral crochet batwing tassels apricot blouse I bought from here fitted on me perfectly. The shipping was fast, and delivered on the same day they mentioned. I liked their packaging style which was safe. As expected, it was a smooth deal and outstanding experience with Romwe. I will definitely buy again from this store and will recommend them to anyone.

Date of experience: January 26, 2015
New York
1 review
0 helpful votes
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Will definitely order again, I absolutely loved the top I ordered from Romwe, incredible prices and amazing quality. The shipping was super quick. I received my order 5 days earlier than the eta given by this company. I had a few questions, they responded to my emails quickly and are very professional. Thanks so much Romwe!

Date of experience: January 24, 2015
North Carolina
1 review
0 helpful votes
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Many shops claim trendy, affordable, and high quality goods. Romwe is not one of them. At Romwe I fell for the Grey Striped Crop Sweater. They had several big pictures that let me see it up close. Check out was easy with the big add to bag buttons that let me choose my color and size on the same page. After setting up an account I was on my way with a few clicks. I got a 60% coupon for signing up and free shipping after adding a few things. Within days I received an email with a tracking number. The sweater fit and looked just as I imagined. I don't feel pressured shopping at Romwe because they don't tell me how to wear my items, they just provide big bright photos for me to visualize my outfit for myself. They do however, have a few full body shots for inspiration. Overall, I recommend the shop.

Date of experience: January 23, 2015
Canada
1 review
0 helpful votes
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I ordered my first order a month ago from Romwe and I love them. I had ordered this black asymmetrical faux shearling fur jacket which I adore. It looks super trendy. Shipping was fast and free. I will definitely be ordering from them again soon.

Date of experience: January 22, 2015
Florida
1 review
0 helpful votes
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I'm always looking for cute clothes, and ROMWE has them lots of them. The dresses are unique and I even found a fancy skirt for $9.99.The service was great. And I got the size that fit me just right. Shipping was regular but it came right on time. None of the stores around me have such cheap clothes for the right price. I highly recommend it!

Date of experience: January 22, 2015
District of Columbia
2 reviews
1 helpful vote
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I was looking for some cool t-shirt. All the way online I searched and found some cool design here in ROMWE. The price is affordale and they have some discount as well. So I chose some and ordered. I was a bit tesed about delivery process and timing. But my shirts arrived in time in ma hand. They were really so awesome, making me excited...
I wore them one by one and stode before my mirror. I love some them except one. It was a bit odd.
But overall I am satisfied.

Date of experience: January 21, 2015
New York
1 review
0 helpful votes
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This place has very cute clothes but I ordered my clothes more than 20 days ago and they still have not arrived or even shipped. I am not sure if it is a scam or what but I need my clothes asap for a trip to Atlanta for a convention. I think it is a very shaddy site. I wish I read the reviews before ordering.

Date of experience: January 21, 2015
miao m. ROMWE Rep
over a year old

Dear customer,
Nice day!
We sincerely apologize for any inconvenience we have brought you and the late order.
Because in these two months, we have a lot of orders every day, and we have some troubles in shipping. Sorry for the delay.
We have prepared your items well. And they have been shipped out. Your tracking number is 93612699035002792330. You can track your items on https://www.usps.com/. The logistic informaton may updates slowly, so you can track in 2 days.
If you have any other problems, please feel free to contact us:)
The email is webmaster@romwe.com.
Yours sincerely.

Nigeria
1 review
0 helpful votes
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This is the best site have ever used for an online purchase
High quality product, speedy delivery... They also have awesome customer support!
The shipping fee is cheap
Their product is awesome! I love it.
I strongly recommend ROMWE for best, superfast, and high quality product delivery.
Thumps up! You are the best.

Date of experience: January 21, 2015
India
1 review
0 helpful votes
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The ease of buying them at discounted prices as well is fantastic.
The shipment always on time and with perfect parcels
Never I had any problems placing orders and when I have doubts they are very helpful!
The service is good and I love all the things on there

Date of experience: January 20, 2015
California
1 review
0 helpful votes
Follow Rounit R.
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I want to buy a clothes for my family for attending a wedding ceremony, so when I came to this website I found lot of complaint or dissatisfaction in a review written by costumer,
But I thought let's take a Chance, and when my family see those clothes, they said you should have to buy more items and after that whenever if we have to buy the clothes, we always prefer this site only. Thanks

Date of experience: January 20, 2015
Kuwait
11 reviews
6 helpful votes
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I'd like to thank Romwe for fulfilling my order and providing a very positive experience with your site. I purchased the Lock Embellished Black Tote for my wife a little bit ago and was hoping she would like it. It was quick to ship and the transaction was very smooth which was great to see. When the tote arrived it was packaged nicely and in great condition as I would expect. I feel as if I got a very good deal on a quality purse that my wife is VERY happy with.
A big thing that I base my experience off of is the convenience of the website and cleanliness. This site certainly meets my expectations. The modern look to the site shows that the company took the time and effort to launch this site, not just throw up some basic boring site like all the others. The links work, the site makes sense, there are not obvious spelling errors, and the checkout was simple and fast. I do not see a reason I would return this tote so I have not dealt with the return side of things with Romwe, but I imagine they are organized and professional.
Overall I would certainly recommend this site to anyone who is looking for a some fashionable clothes/accessories and enjoys getting a great deal. The prices are extremely fair for what you are buying. Paying outrageous amounts for some name brand items is absolutely silly. Romwe provides a sexy product that is well made and for a fraction of the price. Thank you for the great experience I will be returning soon I am sure.

Date of experience: January 19, 2015

From the business

From Runway to Realway, Romwe aims to bring the top fast fashion into your days.


romwe.com
Founded in 2009
Nan Jing Shi, Jiangsu, China
+168