This is such a cutie! Gave it to my niece and she loved it! We love the quality of the dress. The skirt is not too sheer and top's fabric is not too thick.
I really love every single Items I received, well packed and a good quality! I ordered about 6 Items and they all arrived under good conditions! I really recommend this website for every Fashionista!
Very very very disappointed, I always look at the size charts when I order clothing and when my order arrived to my house and I tried on the clothes, all 4 of this things I bought were way to small and did not match up with the size chart also all of the products are made very poorly, All 4 products are definitely not worth the 20-40 dollars that they are sold for
The quality of clothes are amazing and I really Love there deliver. I have been using this site for clothes purchasing for past 6 months and really love it.
I'm very satisfied with products I ordered and quality is very high comparing to low price I'm very happy to order from romwe and the client service is kind and helpful.
Order number rwlzx******* returns number ******* could you please confirm where send back im in the UK one person said Belgium that's mad the postage is over £15
I have received items that don't fit im in the UK and the lady on the web chat said I need to send it to Belguim cant I send to UK ADDRESS. WS9 8BG
I loved the selection of clothes and other items on this site and had huge hopes for it. I read all the sizing charts, measured myself, and even ordered a size up (because I read reviews to do so), to make 100% sure they would fit. First off, it took me 2 weeks just to get the email saying my items had been shipped. Then, it took about 2 and a half more weeks to receive my package. When I did, all my clothes and makeup brushes that I bought, we're shoved into a tiny little shipping bag. When I pulled them out they were so small. I ordered L and XL's and I couldn't even get them on. The material was extremely thin, and the pair of overalls I bought didn't even have buttons/hooks/ties/anything to connect the straps to the front. I felt like I was sent XS but I wasn't. I thought about sending them back, but since I didn't have the time to wait another month just to hear back from them, I chose not to. I am a teenager who works extremely hard for my money, and frankly this site is a rip off. They misrepresent their sizes and their shipping times. Unfortunately, the prices were great, but too good to be true!
Hi Lindsey,
Thank you for ordering from our website, and we are so sorry for letting you down.
Normally, it takes us 3-7 business days to process your order, and 6-8 business days for shipment, please kindly understand.
Besides, the sizes on our site are not standard US or UK sizes, thus we have measurements on the each product page for your reference when purchasing, hoping to make it easier for you. We know that is not good enough and still might cause trouble to our customers, but were doing everything we can to work on that. If the clothes did not fit you, please send us a photo of unfitness clothes, we will certainly refund you.
If you have any other question, do not hesitate to contact us.
I actually love ROMWE. I have got really cute stuff that looks expensive, but is super affordable. I have ordered from them a lot and I personally know to order a size up and I always am satisfied.
Really best design and quality of dresses are here. I bought 2 dresses here and each of them is nice and fit perfect for me. The price of dresses are also reasonable. I highly recommended the Romwe!
I ordered 4 items from romwe.com --- 1 pair of boots, 1 tshirt, a dress & a sweater. The best item in this purchase was the boots, they are cute and comfy (totally worth 20 bucks). The sweater looks really cute as well but the material feels really cheap.
******** now the bad part -- I ordered a size SMALL in the tshirt and it came in LARGE.
But wait... the dress,,, oh man... I put the dress on and the zipper is so cheap that it wouldn't zip, so I got my boyfriend to help me and he couldn't do it either. I had to take the dress of and then zip it up and put it back on (didn't work, i couldn't fit) so I unzipped it and tried again. As I was trying to pull the zipper of a huge whole ripped right by the zipper, so I decided to take the dress off and I as I was doing so the bottom of the dress ripped as well :( :( REALLY HOW CHEAP CAN THIS BE? So frustrated
Never ordering from them again
Dear customer,
Nice day.
We sincerely apologize to you for all the problems.
Before buying, you can know more detailed information on the sale page, such as the material and sizes. Hope you can kindly understand.
We are really sorry for the sizes and quality problem you have. Would you like to send us the photos of the clear measurement of the sweater and the clear defects of the dress so that we can check for you? We will be responsible for any size and quality problem caused by us. Hope you can kindly trust us.
You are our precious customer, we really cherish you. We never want to bring you those problems and even to lose you. Please give us the chances to let us help you and serve you.
If there is any other problem, please feel free to contact us.
The email is webmaster@romwe.com.
Yours sincerely.
I bought this item and it says small means 100 cm but the size was 84 cm i emailed them but no reply i tried again and again but no reply so i not recommend this site please be aware of site
Dear customer,
Nice day!
Sorry for waiting time and all inconvenience we have brought to you.
Because of time difference and weekend, we could not reply to you in time.
We sincerely apologize for that. Hope you can accept our apology.
We are sorry to hear that you are not satisfied with size.
We have noted on our web, there may be up to a 2 cm difference between actual size and listed size because of manual measurement.
And we have also noted that this item's bust of size S is 100 cm, and the length of size S is 67 cm. Maybe you can send some images of your measurement so that we can check with our factory.
Hope you can kindly trust us.
Looking forward to your reply.
If you need any other help, please contact us.
The email is webmaster@romwe.com.
Thank you for your support.
Best wishes
I'm so in love with the quality of Romwe clothes, the website offers a wide range of beautiful and chic pieces with a high quality and reasonable price.
I love the quality of Romwe's clothes, it is of great quality, his designs are beautiful, it is certainly from my favorite online shops, I highly recommend it!
I have shopped a lot from ROMWE, the products are exactly the same as shown in the pictures. The quality is also very good.and I loved the Outfit Soo much, highly recommend
I like to shopping from Romwe because it is a great market place for all. A huge collection of dress. I got all of my dresses from here. I highly recommended to all buy from here
I ordered the black sweater with the cross. It fit great. The color was as expected, the cross was pretty. I had no problems with thread hanging out, Over all I am extremely happy with my item.
I needed help with something on the website and I spoke to Caroline and she was a lot of help. There is a lot of great things on this website. I recommend it.
The support is incredible. Even the shopping on this site is very good; the only problem I found is the quality of the clothes, but I really appreciate everything.
Great products and service. All of my products arrived well packaged, with quality and the service of the store is perfect. They withdraw all their doubts with much attention and care.
I tried ordering and my money was deducted but my order was cancelled... I want my money back or I want the things which I order please someone help me I'm in a huge lost
Overview
ROMWE has a rating of 3 stars from 2,127 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ROMWE most frequently mention good quality, free shipping and online shopping. ROMWE ranks 8th among Discount Clothing sites.
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- Nan Jing Shi, Jiangsu, China
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Emily,
Thank you for ordering from our website, we are so sorry for letting you down.
We are so sorry that our measurement is not good enough and still might cause trouble to our customers, but were doing everything we can to work on that.
We would also check with our suppliers to keep this from happening to other customers, your help would be much appreciated.
Please see the return label in your email, print it, paste on the package, and return it at the local post office.
After we received your returned package, we will refund you as soon as possible.
Waiting for your reply!
Sincerely,
Romwe Customer Service