ROMWEReviews 2,127

I emailed Romwe for the wrong address delivery however there is no answer for 3-4 days. There is no other communication option and i feel that i lost the money. It was first experience from Romwe and it seems like it will be the last one! Bad experience!

I ordered $120 worth of clothes all of it arrived. The quality of the clothing is horrible both hoodies and t shirts. You can tell the quality is horrible just by feeling it the first time. Only 3 of the shirts I bought were good quality but the rest of the shirts and hoodies were terrible quality and horrible material.

I have never received my package, and it's been 2-3 weeks. On the website it says that it already has been delivered and when I look up the tracking number - it says that it hasn't even been to my citys logistic center. I emailed ROMWE a week ago and still haven't gotten a reply or refund! Please do not buy from this website, it's a scam!

I placed my order over a month ago almost 2 haven't seen any shipment updates in about a month. I just wanted to know where my package is, it was suppose to be here on June 11. I just want my money back :/

Clothes can be cute after you wait 3 months for them but I had a swimming suit come in and it was ripped. After trying for 2 weeks to get someone to answer me finally was told I would receive shipping information in a week, that has now been 2.5 weeks ago and still nothing. To say their customer service is terrible is still being kind. DO NOT BUY!

Not sure if this is just an issue with Australia, but there is no option to return any of my items even though I received them only a few days ago. I have been unable to get in contact with anyone and its very frustrating because there were a few items I was unhappy with and wanted to send back.

Order placed in early May - says shipped on ROMWE but tracking ID has been sitting in PRE-SHIPMENT since May 7th. I don't believe there's any intention by ROMWE to send the items we've paid for. There is no customer service and there is no way to get a refund. There's no physical address on their site and no one responds to emails. These guys have a class action in their future, if they don't take their money and run first.

Why on earth is DHL asking me to pay more money for my package AFTER ALREADY PAYING YOU FOR DELIVERY ALREADY?! I never agreed to this and had I known this would happen I wouldn't have bought things from your website at all! I want I refund for the payment I'll make to DHL for my package, this is highly unprofessional

I purchased about $50.00 of mens t-shirts that I was initially pleased with but after two washed they were completely falling apart and misshapen with outstretched collars and had dramatically shrunk in size. I will avoid this company like a plague victim in the future.

My boyfriend ordered a package at the end of may and since May 31,2020, the tracking information has been stuck on label created, usps awaiting item. However, I ordered after him and received my package. He needs his package urgently for a trip and I cannot get in contact with the company.

I ordered for the first time in April, only one item I received was worth keeping, a pillow case. Everything else was cheap, scratchy, not even remotely tailored to an actual human size, thin, and awkward. I sent the return items back May 4th and it says it's not even back to the warehouse yet. I want my money back but I highly doubt I'll be getting it.

I have used romwe for over a year now and i really liked it. Usually i would order packages once in a while but then recently i ordered a couple of packages, my very first package i ordered was may 6th and as understandable it would take a bit to ship because of covid, and then looking and the shipping it has stayed at a local courier facility for over one month and nothing it helping me try to find it

I cannot reach anyone at this company. My delivery has been at a parcel site for 29 days. No email communication has been sent to me and I cannot cancel this order. I would highly recommend NOT ordering from her.

This is a terrible company. Not only did they get my address wrong-which I have no idea how bc I gave them the correct address, but they also have not responded to me at all. So, now I am out of the 200 bucks and nothing to show for it. Terrible, terrible company.

Romwe is taking so fricking long with my order its making me mad like I just want the cute necklace like how long does it take to order this crap its a fricking two piece necklace and amazon and eBay can do way better they don't do a long delay like you guys do after this purchase I am never ordering from romwe again u can suck it romwe