ROMWE

ROMWE looked like it had lots of great and unique clothing items. I really looked forward to getting them but one of the items that I bought was a white cardigan sweater. It looked fairly long on their website but when I received it, it turned out to be WAY shorter than I'd excepted. The quality of the sweater is really low and the stitching seemed very loose and unstable. Honestly, it's not worth it to buy stuff from them. My only other complaint is that they don't provide pictures of models trying on the clothes on half of their items. So the fit can be deceiving. Honestly, I'm just so sad and disappointed. This is my first time ever buying clothes online and I'm never going to make that mistake ever again.

UPDATE: I got my refund back. Their customer service is very helpful and very understanding. :)

I really enjoyed the service and would use this site again. I’ve recommended it to friends and had no problems using it! The ordering process is easy and the delivery time does not take forever. I had no problems when my order was out for delivery, and I got exactly what I had ordered. The site itself offers a variety of different clothes and I will be coming back to it for future events! I like that they are not super expensive, and any budget could use this site! The products offered could be worn for a casual day, or a formal event!

I placed a very large order with this company in the last week of April. And guess what! I received my package at the time I least expected it. I also received a confirmation Email about my orders which I quickly responded to with 100% satisfactory job well done. Unlike some sites that care less about the delivery of their customers. Also the quality of the items is absolutely awesome. The clothes are perfectly designed and neatly stitched next to perfection. Also the pairs of shoes I ordered are smooth and fitting, just my size. Wow! I need to send this note of advertising even without being paid to do so to customers checking this site to patronize them because they are efficient and calculable. Please keep up the good job and maintain the quality of your services..

Ordered two items expecting them to be here between 5-15 days. After 15 days still no sign of my order. Went onto the site to track my order to find that it hasn't even been shipped yet. Emailed them asking when I would get my order, got a reply the next morning saying it has been shipped and they will get in touch with the logistics to speed up the delivery. Went onto site to track order again and it still says it hasn't been shipped. Liars. They responded to my email quickly which is the only good thing I can really say. Disappointed and angry

Having ordered a black t shirt in the sale (at a great price!) it arrived exactly when I was told it would do and was well packaged. Easy to use web site, very efficient service. I particularly liked texts to tell me when it would be delivered with date and time. Excellent!

I was kind of skeptical about ordering from this site, because it had quite a few bad reviews.
However, there were some great reviews too, so i thought "i'll give it a try".
I wanted to order a White Eyes Print Backpack and a few nice necklaces, all for my girlfriend.
First I send them an email to ask if they ship to the Netherlands and I received a very quick, friendly and kind response saying that it was possible. After placing my order, I instantly received another email that my order was being processed. A while later, I received my order and amazed by great quality, so was my girlfriend!:-)

This site is definite winner! It has such fast and friendly customer service and the quality… I just don't have any words for it. I rarely see such a great price / quality ratio.

One thing is for sure, I'm ordering MORE!

Clothes were nice, but I returned 2 items. Had trouble finding out credit was actually given. They put the credit in the "my wallet" tab which I didn't know. I created 2 ticket inquiries since they don't offer a phone # and never got a reply but I did use their online chat, even though it says use for only new order inquiries. The online chat person told me to look in the "my wallet" and I found the credit had been issued. My daughter likes the clothes and credit was issued for returns.

I ordered a total of 9 items from this store. It was on cyber Monday so i took the chance. I had shopped at their sister site, shein, once before. Both sites have very cute things but when you get your stuff, its nothing like you expected. Their material is cheap and thin for the most part. Like I said I ordered my items on cyber Monday, and I'm just getting only 8 of my items today ( December 17). Out of the 8 items i received today I only liked/fit 3 of them. On pants, I suggest you really go by the size chart because they do tend to run small. All of the items I got had a very weird smell to them. Do not fall for their sales and cute clothes! It is only cute on the website!

I ordered Retro ruffled red skirt. The package was delivered in time and the product was just as the advert claimed it to be.
The quality of the fabric was great and the cuts and design were runway standard. My friends still think that I bought my skirt from a high-end designer label when I pinched it off at a great bargain.

Later, I had to call in for a few queries about the new order that I am planning to place and underwent a reasonably good customer support experience. Overall, it was well worth my time as well as money. Highly recommended.

I ordered several items and was hoping to receive them by a certain date but only two items came early. I am very satisfied with the items. I also contacted customer service and asked about delivery and my other package saying it was shipped but no tracking number provided. Within 24 hours I have a tracking number and a link that works. It appears i will receive my other package on time as well. So far I am pleased with purchasing from Romwe.

"Clothes are everything"
"women in clothes are everything" love this dress too though. Some items are of much better quality. You have to trust your instincts that not every outfit will look good on you too. So, 100% think their customer service took very good care of me and will shop here again.
Their clothes are stylish so you wont see too many people with your outfit on.
Customer service overall is wonderful I havent had any problems with returns or exchanges. I will say that most of their clothes are tailored to fit the very tall & slim model type kinda like the models you see in their catalog.
I love their clothes & I am a happy customer