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Roidsmall Reviews Summary
Etalaze generally enjoys a positive reputation among customers, particularly for its reliable product quality and outstanding customer service, with many praising prompt communication and timely deliveries. Customers appreciate the professionalism of the staff, especially the owner, who is noted for his commitment to customer satisfaction. However, there are significant concerns regarding order fulfillment, with some customers reporting issues such as receiving incorrect items or experiencing long shipping times. Despite these negative experiences, a loyal customer base continues to endorse the company, indicating a strong potential for growth and improvement in addressing operational challenges.
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Etalaze is awesome, the customer service is excellent and the prices are very fair and competitive to other sites. I've had questions and the customer service reps usually take about a day to hear back. Give them your business and you won't be disappointed. Deliveries will take about 10-14 days so just be patient but other than that it's a great company, awesome customer service and reasonable delivery time.
I jumped the gun. They shiped my gear finally! I hsve to hand it to customer service for putting up with
All the whining i did while waiting for my order to ship. For that i appalogize. Etalaze is top nptch for all your gear. Dont doubt check it out.
2nd time Ive used Etalaze, ive used other companies that promise the world and end with crap. Crap customer service, crap postage soeed, crap packaging and crap prices. Ive had the total opposite with Etalaze everything from the website right down to product is 100% awesome, keep up the great work Etalaze and you will have a customer for life here.
Everything arrived right on time. The package is very discreet no problems with customs. Good customer service. Will order from them again
Big E
Very happy with the selection of products, the price and the service (respond within 24 hours)
TICK TICK TICK!
I was worried about buying gear online. All my stuff arrived in sealed boxes neatly packaged and within 2 1/2 weeks. I emailed Kyle and he was homes about everything and has helped with continued support even after my purchase!
Order from the European warehouse for high quality products with holograms and product-batch codes in-tact. European orders ship via sea-barge. While awaiting my order, I learned barges travel at 8-11mph. It took almost 2 months, but my order DID arrive. Kyle was patient as I fretted throughout the period it took me to learn about the transit-time. I am now using the products and am very happy with how I feel. I look forward to the long-term benefits.
Don't trust them they will take your money and never respond back. All these good reviews are fake as well. If you go ahead and order like I did just remember. I told you so when you get scammed.
Package came exactly as I had ordered. Was a first time buyer so wasn't sure what to expect but the whole time I was answered pretty quickly thru my help desk tickets. This might sound generic or something but I'm def going to use these guys in the future from now on. You can trust this source.
I was sceptical at first I ordered in December I got one of my items in two weeks then it took two more weeks but I finally got the rest of my order I was working with Kyle he told me to be patient and it will arrive soon it finally came why it took so long I ordered from two different warehouses next time I'll order from the same warehouse this is a legit seller thank Kyle.
Items never arrived, "kyle" kept promising it would but nothing. Don't lose your money or waste your time.
Etalaze Always delivers a large selection of Quality product at Great Prices with Excellent Customer Service.
Made an order & the liquid is just oil- and all positive reviews are fake too, and you can tell from how lengthy they are. Don't get scammed! Also Concentrex labs is Fugazi.
I can't say enough good about this company everything that I have ordered over the last ten years has been amazing! I have referred 40+ people to Etalaze and they have all been extremely happy with them as well! From their awesome products to the amazing customer service I give them a five star rating over the last ten years and look forward to many more years of great service and products
Date of review 11 1 2019
Excellent business great reliability timely delivery great customer service recommend to anyone
Perfect delivery. No qualms. No worries. Great people to recommend... discreetly shipped. Nothing to worry about in that department... classy people to talk two... respect shows in there excellence they promote themselves with
Thank you all round
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members