My orders are always dispatched promptly and arrive as per tracking advice, the products are good quality and well presented. Communication is very good and they are always very attentive to any queries or follow ups.
Poor service money gram never picked up and product never arrived :(( …………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………..
2nd time Ive used Etalaze, ive used other companies that promise the world and end with crap. Crap customer service, crap postage soeed, crap packaging and crap prices. Ive had the total opposite with Etalaze everything from the website right down to product is 100% awesome, keep up the great work Etalaze and you will have a customer for life here.
They will take your money and keep stringing you along but you will receive nothing. Don't believe the fake post on how Kyle took care of them that is their people writing them. Use someone else!
Don't trust them they will take your money and never respond back. All these good reviews are fake as well. If you go ahead and order like I did just remember. I told you so when you get scammed.
Great service and amazing products! Always responds to email or chat and easy to deal with. If you have questions just ask, they will answere no problem.
I jumped the gun. They shiped my gear finally! I hsve to hand it to customer service for putting up with
All the whining i did while waiting for my order to ship. For that i appalogize. Etalaze is top nptch for all your gear. Dont doubt check it out.
Great product great service recommend highly, on my 5th order now and always came through, bit slow due to postal services but A-OK
I was sceptical at first I ordered in December I got one of my items in two weeks then it took two more weeks but I finally got the rest of my order I was working with Kyle he told me to be patient and it will arrive soon it finally came why it took so long I ordered from two different warehouses next time I'll order from the same warehouse this is a legit seller thank Kyle.
Always on point with the orders. I've never had a problem for years now. Once out of many orders it went to the wrong address and it was fixed with in a week.
Very helpful and if you have any question they are there to help you. I got my product and it was exactly what i ordered!
Kyle was in constant communication when I was in doubt of legitimacy of site. Totally legit! Definitely will be purchasing items again soon.
They were very flexible. They bear additional shipping costs in order for the items to reach me. I received the items in fine quality. They are skilled in their profession. Thank you very much
Steer clear robbers never deliver product... I should have known as they chase hard for payment, then silence!
Great customer service and follow through. I have full confidence in ordering with these guys. Thank you.
Is been great for 4 years. But. The last two months Kyle dont answer my email... so i havent order anymore...
Made an order & the liquid is just oil- and all positive reviews are fake too, and you can tell from how lengthy they are. Don't get scammed! Also Concentrex labs is Fugazi.
Been using them for years.My shipment was lost and Kyle took care of me. Reshipped at no charge. I Will always use these guys.
Did NOT come through. Kyle is fake. Do Not buy or purchase from this company they are scammers. I would NOT recommend to anyone. Never sent product.
Overview
Etalaze generally enjoys a positive reputation among customers, particularly for its reliable product quality and outstanding customer service, with many praising prompt communication and timely deliveries. Customers appreciate the professionalism of the staff, especially the owner, who is noted for his commitment to customer satisfaction. However, there are significant concerns regarding order fulfillment, with some customers reporting issues such as receiving incorrect items or experiencing long shipping times. Despite these negative experiences, a loyal customer base continues to endorse the company, indicating a strong potential for growth and improvement in addressing operational challenges.
This summary is generated by AI, based on text from customer reviews
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members