RoidsmallReviews 62

3.6

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Roidsmall Reviews Summary

Etalaze generally enjoys a positive reputation among customers, particularly for its reliable product quality and outstanding customer service, with many praising prompt communication and timely deliveries. Customers appreciate the professionalism of the staff, especially the owner, who is noted for his commitment to customer satisfaction. However, there are significant concerns regarding order fulfillment, with some customers reporting issues such as receiving incorrect items or experiencing long shipping times. Despite these negative experiences, a loyal customer base continues to endorse the company, indicating a strong potential for growth and improvement in addressing operational challenges.

This summary is generated by AI, based on text from customer reviews

service
7
value
7
shipping
7
returns
5
quality
7

We monitor reviews for authenticity

New York
1 review
1 helpful vote
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Legit & reliable
July 23, 2020

Real deal good logistics helpful customer service and they make sure to deliver even during the pandemic

Date of experience: July 22, 2020
GB
1 review
1 helpful vote
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Prompt and Polite
July 14, 2020

My orders are always dispatched promptly and arrive as per tracking advice, the products are good quality and well presented. Communication is very good and they are always very attentive to any queries or follow ups.

Date of experience: July 14, 2020
Denmark
1 review
1 helpful vote
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Scam
July 10, 2020

Never got a track number they remove me from live chat when asking for my ordre. Dont use this.%ยค&%&% kids.

Date of experience: July 10, 2020
Florida
1 review
0 helpful votes
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Garbage
June 30, 2020

Did NOT come through. Kyle is fake. Do Not buy or purchase from this company they are scammers. I would NOT recommend to anyone. Never sent product.

Date of experience: June 30, 2020
Arizona
1 review
0 helpful votes
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What you see is what you get. Keep in mind shipping takes time since it's from Poland. The product worked well and my wife was pleased.

Date of experience: June 27, 2020
Utah
2 reviews
1 helpful vote
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Not easy to find a dependable company on the internet that specializes in Bodybuilding supplements but I have! Etalaze Just Pump It! Is a super online site that carries all of the necessary bodybuilding supplements + Kyle the owner is all about helping each of his customers reach their personal fitness goals. Great selection and great products along with outstanding customer service and they exceeded delivery expectations during the Pandemic. Kyle/Etalaze Just Pump It! Over achieve in every way!

Date of experience: June 26, 2020
Kentucky
2 reviews
0 helpful votes
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Been with these guys for going on ten years and not once have they did me wrong. Kyle is a good bussinessman for the company.

Date of experience: June 26, 2020
New York
1 review
0 helpful votes
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Those guys are amazing
Delivery 9
Customer service 10
Products 1000
Those guys are helping me "grow" for years...

Date of experience: June 25, 2020
Georgia
2 reviews
1 helpful vote
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100%
June 22, 2020

Been ordering here since 2011. Never been scammed or ripped off. Products were seized only once and I received replacements very quickly.

Date of experience: June 22, 2020
Australia
2 reviews
0 helpful votes
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Bunch of kid $#*!ing dogs. Never sent my gear, I never received any $#*!en customs seizure notice nothing it's been 3 months
Don't buy it from this website they'll take your money and then try get you to speak to robots at the service desk
Waste of money plenty of other sites that aren't run by maggots

Date of experience: June 22, 2020
Illinois
2 reviews
5 helpful votes
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Rip off
June 7, 2020

They will take your money and keep stringing you along but you will receive nothing. Don't believe the fake post on how Kyle took care of them that is their people writing them. Use someone else!

Date of experience: June 7, 2020
Pennsylvania
2 reviews
0 helpful votes
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Kyle was awesome, helped me from start to finish. These ate crazy times now, so shipping takes alittle longer but all in all a very ez place to deal with. No issues. I'm satisfied and confident in them and the products they carry.

Date of experience: May 20, 2020
Sweden
1 review
0 helpful votes
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They are skilled
May 11, 2020

They were very flexible. They bear additional shipping costs in order for the items to reach me. I received the items in fine quality. They are skilled in their profession. Thank you very much

Date of experience: May 11, 2020
Michigan
1 review
0 helpful votes
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Amazing!
May 9, 2020

Great service and amazing products! Always responds to email or chat and easy to deal with. If you have questions just ask, they will answere no problem.

Date of experience: May 9, 2020
Texas
1 review
1 helpful vote
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Awesome products and Kyle goes above and beyond to answer questions and get you the best quality products!

Date of experience: April 29, 2020
Texas
1 review
0 helpful votes
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All Good
April 29, 2020

Received exactly what I ordered. I will order again. There was a shipping delay due to Covid, but my order did arrive well packaged.

Date of experience: April 29, 2020
GB
1 review
0 helpful votes
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Prompt delivery and service, when I sent an email to get some clarification I received very fast response

Date of experience: April 26, 2020
Georgia
1 review
0 helpful votes
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Been a customer for 10 yrs. Never had any problems that they did not resolve quickly. I would recommend to anyone!

Date of experience: April 25, 2020
GB
1 review
0 helpful votes
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Extremely helpful
April 5, 2020

Had a few product problems due to the covid 19 pandemic. Great response time and extremely helpful. I was very impressed by their professionalism

Date of experience: April 5, 2020
New Jersey
1 review
1 helpful vote
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Always on point with the orders. I've never had a problem for years now. Once out of many orders it went to the wrong address and it was fixed with in a week.

Date of experience: March 1, 2020