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From the business
At Rocket Lawyer, we believe everyone deserves affordable and simple legal services. Since 2008, we've helped millions of families and small businesses take care of their legal needs so they can focus on what really matters. From free legal documents and business incorporation to discounted rates with outstanding attorneys and corporate benefits, we're there to help every step of the way.
Rocket Lawyer Reviews Summary
Rocket Lawyer enjoys a strong reputation for its exceptional customer service, with numerous reviews highlighting the professionalism, kindness, and expertise of its representatives. Customers appreciate the ease of use and reliability of the platform, especially in navigating legal documents. However, some concerns arise regarding billing issues and the need for clearer communication about subscription management. Overall, the sentiment is overwhelmingly positive, with customers feeling valued and supported, particularly when resolving issues. The company’s commitment to customer satisfaction and effective problem-solving stands out as a key strength in its service approach.
This summary is generated by AI, based on text from customer reviews
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Y'all are great. I appreciate the simplicity and ease of your services, thanks! I will use your services again.
They usually have great straight forward systems to get the help you need. At times some people have asked for upgrade options which I have declined.
Hi Michael,
We appreciate you taking the time to leave us a review! If you need anything else from us at this time, feel free to email us at customeroutreach@rocketlawyer.com.
We have a small rental teal estate business. We joined Rocket Lawyer 2 years ago, and use it regularly for the business. It is easy to create the docs needed for the business and the review and advice on them provides confidence
Hi Larry,
Thank you for your review, we sincerely appreciate it. If you have any questions or concerns at this time, just send us an email at customeroutreach@rocketlawyer.com.
The process of creating an LLC was quick and straight forward. Chris called me right away to confirm the details to finish the account set up.
Hey Jon,
We're glad that your experience with one of our representatives was such a positive one! If you have general questions or concerns, feel free to email us at customeroutreach@rocketlawyer.com. Thanks!
Chris was extremely helpful and the site works smoothly. It was a breeze to get my LLC paperwork submitted. Thanks!
Hi Dan,
Thanks for the review, we really appreciate it! We love hearing about our customer's experiences with our representatives and please send us an email at customeroutreach@rocketlawyer.com with any general questions or concerns. Thanks again.
He gave me an option I was unaware of and when it wasn't perfect for me he was able to communicate with someone above to help suit my needs. I am completely satisfied and would recommend he gets a raise!
Hey Nabil,
We're happy to know that you've had such a wonderful experience with one of our representatives and we appreciate the review! You can send us an email at customeroutreach@rocketlawyer.com if you have any general questions or concerns.
The online platform was very easy to navigate. I would recommend RL to anyone. Chris even called to make sure I didn't have any further questions beyond the site. He said I sounded hot, but I'm a dude so I appreciate the compliment but...(he didn't really say that btw). Thank you!
Hi Brian,
Thank you for your review, we're glad that you've had such a great experience with one of our representatives here! If you have general questions or concerns, feel free to email us at customeroutreach@rocketlawyer.com.
I think this service is great, I have been using it for a few years. Customer service is extremely helpful and attentive. I recommend this service to everyone.
Hey Jessica,
We're so glad that you're enjoying your services with us and our customer support! If you need anything else at this time, feel free to email us at customeroutreach@rocketlawyer.com or give us a call at 877-881-0947 (M-F, 6am-6pm PT.)
This guy Chris is the GOAT hands down best Rocket Lawyer representative Ive ever had the pleasure of speaking with. He knows his stuff and I am very excited to do more business with him in the future. Hes definitely Starks Incorporateds official Rocket Lawyer rep for my business. Answered all my questions and helped me navigate through the at times confusing world of incorporating a business etc.
Hey Chris,
Thanks for your review and we're so happy that you've have such a wonderful experience with one of our representatives here at Rocket Lawyer! If you have any general questions or concerns, feel free to send us an email at customeroutreach@rocketlawyer.com or give us a call at 877-881-0947 (M-F, 6am-6pm PT).
I had a very good experience with Jeremy regarding company incorporation and he was very supportive and got the best experience with him
Hey Shereen,
We're so glad to know that you've had such a great experience with on of our representatives! If you have any questions or concerns at this time, feel free to send us an email at customeroutreach@rocketlawyer.com.
It was very simple and professional
The forms were legal The form was presented to a notary and all was to be perfect.
Hey Abel,
Thanks for your review, we appreciate it a lot! If you need anything else at this time, please email us at customeroutreach@rocketlawyer.com or by phone at 877-881-0947 (M-F, 6am-6pm PT.)
I had several questions about the process of incorporating. Chris was very helpful and answered all my question. Thanks!
Hey Michael,
We're so happy to know that your experience with one of our representatives was such a positive one! If you need anything else at this time, feel free to email us at customeroutreach@rocketlawyer.com or by phone at 877-881-0947 (M-F, 6am-6pm PT).
Support is very professional and any documents created look to be as if they where directly from a court, lawyer or other legal official
Hi Chance,
We sincerely appreciate your review and glad to know that you've enjoyed your services with us! If you have questions or concerns, just send an email to customeroutreach@rocketlawyer.com. Thanks!
Starting your own business can be scary and really exciting. Chris made sure I understood everything I needed to know and do to get it off on the right foot.
Hey Wanda,
We're so glad that you decided to work with Rocket Lawyer to get your business started and happy to know that you've had such a positive experience with one of our representatives! If you have questions or concerns at this time, just send us an email at customeroutreach@rocketlawyer.com. Thanks!
I give it 5 Stars especially since when I tried to cancel the trial I was told that I could keep it for free I don't know how long but I am going to use it again tonight to ask legal advice
Hey Michelle,
Thanks so much for your review! We're glad that you're enjoying our services for the time being. If you need something or have any questions for us, just send an email to customeroutreach@rocketlawyer.com. We'd be glad to help you!
Great easy and efficient Just too expensive!
I really enjoy using the process which I needed quickly BUT THE price is excessive $20 for a small letter is extreme
Should be reviewed and based on the number of words used
Thank you
Hi Bruno,
We appreciate your review! We do offer some pricing options as far a memberships go. If you're interested in that, feel free to send an email to customeroutreach@rocketlawyer.com or call and speak with our New Business department at 877-881-0947 (M-F, 6am-6pm PT).
The forms were very easy to fill out. I also liked if you had a question, there was someone you can reach to answer it.
Hey LaDonna,
We're happy that you were able to get the document that you needed and that we were able to assist you! If you have any questions or concerns, feel free to send us an email at customeroutreach@rocketlawyer.com Thanks!
Great service, great tools, great everything. Easy to use, complete and reactive. Well you did it well and impatient to know how you will make this experience even greater
Hi Will,
We appreciate your review and we're so glad that you've enjoyed your services with us! If you have any further questions or concerns, just send an email to customeroutreach@rocketlawyer.com or by phone at 877-881-0947 (M-F, 6am-6pm PT).
I send an email late in the evening, they responded up to 10:00 pm, it was awesome, to get the information on time and quickly.
Hey Noemi,
Thanks so much for your review and we're glad that you were able to get quick assistance! If you have any questions or concerns at this time, just send an email to customeroutreach@rocketlawyer.com. Thanks again!
Forms were easy to follow and what we were looking for. What would be nice to have the cost of different forms.
Hey Karen!
We really appreciate you taking the time to leave us a review and we're glad that you were able to get what you were needing from us! If you need anything else at this time, please feel free to email us at customeroutreach@rocketlawyer.com.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Patrick,
Thank you for your review, we greatly appreciate it! Please email us at customeroutreach@rocketlawyer.com with any questions or concerns at this time.