About the Business
At Rocket Lawyer, we believe everyone deserves affordable and simple legal services. Since 2008, we've helped millions of families and small businesses take care of their legal needs so they can focus on what really matters. From free legal documents and business incorporation to discounted rates with outstanding attorneys and corporate benefits, we're there to help every step of the way.
Rocket Lawyer Reviews Summary
Rocket Lawyer enjoys a strong reputation for its exceptional customer service, with numerous reviews highlighting the professionalism, kindness, and expertise of its representatives. Customers appreciate the ease of use and reliability of the platform, especially in navigating legal documents. However, some concerns arise regarding billing issues and the need for clearer communication about subscription management. Overall, the sentiment is overwhelmingly positive, with customers feeling valued and supported, particularly when resolving issues. The company’s commitment to customer satisfaction and effective problem-solving stands out as a key strength in its service approach.
This summary is generated by AI, based on text from customer reviews
Attention to detail, quick response and made me feel unique, especially as a new business owner. I'm very satisfied with both Justin A, but also Rocket Lawyer when it came to setting up my new business legal entity and all the required paperwork. It was easily a justifiable expense versus trying to do everything on my own.
Dan P
My account has been cancelled. I cancelled before my trial date, thus I should have no charges. The 1 experience I did have was satusfactiry. I would use them again if needed and I would recommend them to my friends
Hi Gayle,
We're happy to know that you've had a good experience with us and we hope you come back if you need us again! Please email us at customeroutreach@rocketlawyer.com with any questions or concerns.
Used this service for a personal loan and found it to be exceptional. Easy to generate and customized legal customers. Highly recommend.
Hey Jean,
Thanks for your review and we're so glad that you've enjoyed or document creation/customization on our website! If you need anything else at this time, just send us an email to customeroutreach@rocketlawyer.com.
Thanks for being so fast on refunding and reviewing the account.
Greatly appreciated...
Hi Suzy,
We're more than happy to have assisted you with your matter and please let us know if you have any further questions or concerns by emailing customeroutreach@rocketlawyer.com Thanks so much!
Chris helped me set up an LLC for my first time and took me from all the steps and concerns I had to ease me into the process.
Hi Ronen,
Thanks so much for your review and we're happy that one of our representatives was able to assist you! Feel free to email us at customeroutreach@rocketlawyer.com with any questions or concerns.
Very nice and organ straighted website. Ms Misty L. With custom service was all on top of every question I ask. And most of all, she was very polite and indeed patient, in which really count when dealing with any customer
Hi Harold,
We're always so glad to hear about the positive experiences that our customers have with our representatives and thank you for sharing it through your review! If you have questions or concerns at this time, feel free to email us at customeroutreach@rocketlawyer.com.
Awesome
They could help me and recommended this service in the future I definitely will get enroll again in the future
Hi Rene,
Thanks so much for your review, we really appreciate it!
Talk with a represenative; Alicia, and she was very courteous and informative. My experience was good.
Hey Henrietta,
We appreciate your review and we're happy to know that you've had such a positive experience with one of our representatives. Feel free to email us at cusomeroutreach@rocketlawyer.com with any further questions or concerns. Thanks!
I came to the site seeking a non-disclosure agreement form for our business, and was very pleased with the results. Would use it again!
Hi Peter,
We're really glad that you've enjoyed our document creation and we hope you'll come back when necessary! Please let us know if you have any questions or concerns by emailing us at customeroutreach@rocketlawyer.com.
I needed a promissory note to purchase very expensive piece of equipment for my business. Took a matter of minutes to complete... which included a payment schedule/ amortizarion. What more could you ask for?
Hi Martin,
Thanks so much for your review, we're happy that you're happy!
So easy and fast! Very self explanatory and understanding of laws. I'm an senior receiving my undergraduates in HR and was working on a employee handbook for a small business and with Rocket Lawyer they made it so easy for someone inexperienced!
Hi there,
Thanks so much for leaving us a review, we're glad our services were able to help you!
I searched the web for a legal form and some legal information and found rocketlawyer.com. I called and spoke to Alicia. She told me about the company and it's vision to help everyone with affordable legal services. I am a business woman and my teen daughter started her own business, my husband also has his own business. Thanks to Alicia for taking time to tell me about all the products and services Rocket Lawyer offers. I am SOLD! I am so grateful she assisted me and I have support and also a company behind me! I highly recommend them as they are there for your personal and business needs and easily reachable!
Hey Cindy,
We love hearing about our customer's experiences with our representatives and we're so glad that you've had such a positive one! Please email us at customeroutreach@rocketlawyer.com with any questions or concerns at this time.
Excellent products and value for your money! Wil continue to use for all my documents. Customer service is excellent.
Hi Jason,
We're really glad that you've enjoyed our services here at Rocket Lawyer! Please let us know if you have any questions or concerns by emailing us at customeroutreach@rocketlawyer.com. Thanks!
I called to cancel my recent subscription and had a lovely and easy time doing it. The download that I received was very useful.
Thank you, Rocket Lawyer
Hey Keasha,
Thanks for your review and we're so glad that our services were able to assist you! Please email us at customeroutreach@rocketlawyer.com if you have any general questions or concerns. Thanks again!
Awesome job man! Such an easy experience and will definitely spread the word to use Rocket Lawyer to any and all of my friends/colleagues to also use Rocket Mortgage
Hi Stuart,
We're so glad that your experience with one of our representatives was such a positive one and we appreciate your review! If you have general questions or concerns at this time, feel free to send us an email at customeroutreach@rocketlawyer.com. Thanks!
Y'all are great. I appreciate the simplicity and ease of your services, thanks! I will use your services again.
Hey Patrick,
Thank you for your review, we greatly appreciate it! Please email us at customeroutreach@rocketlawyer.com with any questions or concerns at this time.
They usually have great straight forward systems to get the help you need. At times some people have asked for upgrade options which I have declined.
Hi Michael,
We appreciate you taking the time to leave us a review! If you need anything else from us at this time, feel free to email us at customeroutreach@rocketlawyer.com.
We have a small rental teal estate business. We joined Rocket Lawyer 2 years ago, and use it regularly for the business. It is easy to create the docs needed for the business and the review and advice on them provides confidence
Hi Larry,
Thank you for your review, we sincerely appreciate it. If you have any questions or concerns at this time, just send us an email at customeroutreach@rocketlawyer.com.
The process of creating an LLC was quick and straight forward. Chris called me right away to confirm the details to finish the account set up.
Hey Jon,
We're glad that your experience with one of our representatives was such a positive one! If you have general questions or concerns, feel free to email us at customeroutreach@rocketlawyer.com. Thanks!
Chris was extremely helpful and the site works smoothly. It was a breeze to get my LLC paperwork submitted. Thanks!
Hi Dan,
Thanks for the review, we really appreciate it! We love hearing about our customer's experiences with our representatives and please send us an email at customeroutreach@rocketlawyer.com with any general questions or concerns. Thanks again.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Dan,
We're really glad that you've had such a great experience with one of our representatives and thank you for your review! If you have any general questions or concerns, feel free to email us at customeroutreach@rocketlawyer.com or give us a call at 877-881-0947 (M-F, 6am-6pm PT).