Rock Bottom Golf

Firstly, I have absolutely no complaints. Being a Canadian and having the product shipped up here, I was a little worried at first. However, the products arrived ahead of time and will probably use "Rock Bottom Golf" in the future. The prices (even with the exchange in the dollar) were cheaper than ordering the same product here in Canada. For example, I bought, through RBG a pair of "Loudmouth shorts" which was half the price for the same pair sold through Loudmouth Canada.
We are moving out West, so hopefully RBG can still provide the service - thanks again

I haven't used this company yet but I will be making purchases from them based om the reviews here. I made this review to counter all the horrible customers trying to return 300 dollar used clubs a year after theyre purchased and writing a bad review when they're turned down. I can tell this is a great company and its unfortunate such lousy customers exist. But I will write another review after making a few purchases. I'm looking forward to this.

I've been a loyal Rock Bottom customer for many years and have made several purchases. In the past, I've always been quite satisfied with your products, your price and your service. This order, however, left me somewhat disappointed. My purchase included 2 new Tour Edge HL3 hybrids and 2 pre-owned Tour Edge HL3 hybrids. When this order arrived, the 2 new clubs were perfect and I expected the pre-owned ones would show some minor wear. What I didn't expect, was that one of the pre-owned clubs would have a different shaft and a different (mid-size) grip. Even though my order included four individual clubs, rather than a matched set, I assumed all would at least have matching shafts and grips. I am 77 years old, but in great shape and still have a pretty good all around game, so I want all of my clubs to have the same feel. Had I known all four clubs would not have matching shafts and grips, I would certainly have purchased all new clubs.

I have dealt with Rock Bottom Golf for nine years. I buy for a tournament I run, myself and gifts for my golfing buddies. Items purchased are always as described and in perfect condition. They have the best prices and great selection. I recommend Rock Bottom Golf to everyone I know.

The items in the box were new as advertised and exactly what I ordered. The items were perfect upon delivery and without a scratch. Delivery was not as exact of a process. After a delivery date was issued, it was changed by the delivery company resulting in rescheduling family to be at the address to SIGN for the package per RBG terms of agreement. When the box arrived, the delivery person said no signature was required. I confirmed and no signature was given.
I could have not inconvenienced others and had the box at the front door. Ah, am I missing something. The amount was over the $500 requirement.
So pleased with the items, but am concerned with the delivery service meeting RBG's business practices.
All in all, I will continue to order golf clubs from here.

I ordered a paid of golf shoes and they charged me instantly... no problem. However, i also paid for 5-7 day shipping and today marks the 14th day and still no package. The tracking info has said the same thing for the last 10 days that a label was created but UPS has not received the package from seller. Customer service is terrible. I have left 2 emails and both have been unanswered over the last 4 days. They do not provide a phone number to call either. Do yourselves a favor and avoid this terrible joke of a company. There are plenty of reputable discount golf suppliers out there so you don't have to be $#*!ed around by this place. AVOID AT ALL COSTS!

Customer service is top notch. Products are always amazing! Delivery is on point. I broke my club, I reached out to customer service just to get an idea of the shaft to replace it. The gentleman who helped reached out to Callaway, set me up to get a brand new club, exact one I had. All I had to do was print a label and bring it to get shipped. Got my new club back 3 days later. Top notch, A+ service. RBG will always be my first stop for golf.

I received golf shoes in a damaged box that had been taped by the sender. The shoes had been worn and I'm guessing returned by another customer. There were no tags on the shoes, the laces were not factory tied. These are a gift for my brother's birthday. I was going to give them to him but am ashamed to give him worn shoes. I asked the company to send another pair in time for his birthday but they refused. They said that Amazon had been the ones to send the shoes, however, they came in a bag with Rock Bottom Golf and a return label with Rock Bottom Golf and their address. Said I could just order another pair. I'm really disappointed that this company would send out worn shoes and then not make the order correct!

I bought a top of the line Nikon rangefinder from them after receiving an email touting the $100 off promotion on yesterday.

Today, they changed the promotion to 20% off. That means they are selling the same Nikon rangefinder I bought yesterday for $40 less today.

I contacted their Customer Service Dept and asked for credit against the difference since I had not yet received the rangefinder. Their reply was "too bad for you fella".

I could have returned the item and repurchased it on the current promotion, but that would be acting as sleazy as they are with their price drop and not covering purchases from less than 24 hours ago.

Or I can never buy from them again. Bye, bye RockBottom Golf. You obviously don't need my business.

Not worth the money. Can't tighten them. So lose on your foot. Not comfortable. Would never t recommend. I will have to buy another pair but not from here and not Etonic. Can't return already worn them