I ordered a paid of golf shoes and they charged me instantly... no problem. However, i also paid for 5-7 day shipping and today marks the 14th day and still no package. The tracking info has said the same thing for the last 10 days that a label was created but UPS has not received the package from seller. Customer service is terrible. I have left 2 emails and both have been unanswered over the last 4 days. They do not provide a phone number to call either. Do yourselves a favor and avoid this terrible joke of a company. There are plenty of reputable discount golf suppliers out there so you don't have to be $#*!ed around by this place. AVOID AT ALL COSTS!