The company enjoys a generally positive reputation, with many customers praising the quality and affordability of its golf products, as well as the efficiency of its shipping and order fulfillment. Satisfied customers frequently highlight their improved performance on the course after using the company's equipment. However, there are notable concerns regarding customer service, particularly related to the return process and shipping costs, which some find unprofessional and frustrating. Overall, while product quality and selection are strong points, enhancing the customer service experience, especially regarding returns, could significantly improve overall satisfaction.
This summary is generated by AI, based on text from customer reviews
Every thing is some what cheaper hear than at the store and you don't have to leave home. I really like it they come sooner than they say.
Regular customer for at least 6 years. Clothes, clubs, gloves or balls. Wait for your opportunity, RBG will have a good deal.
Awesome job as always, everything is just like it's described. I have a new home to purchase golf items.
We are in Mexico at the moment, so have not seen the package as of yet, but my daughter told me it arrived......
Product is great and a fantastic price and delivery was fast. Would definitely order again. Looked for this driver last fall and no one had it. Found it here at rock bottom at a fantastic price.
My wife's golf shoes arrived as expected, they look great and fit perfect. Great Job Rock Bottom Golf.
Clubs are rated properly by these guys. Be sure that they right on the money about the quality of what they send you.
These shoes run at least a half size small. I hope I can wear these with out getting blisters. You should advise your customers about small size problem.
I picked this bag out for my wife as an early birthday present. It arrived and she opened it and she loved it! The colors are exactly what was shown. The newer design lightweight bag is fantastic. 15 Individual club sleeves and a larger putter compartmant in the front fits her larger grip perfectly. She was really excited for the self draining cooler compartment which will come in handy during those hot muggy afternoons out on the course. The bag is light- weight but surprisingly sturdy. A great buy. Now we are waiting for the snow to melt and the courses to open.
Very thankful for your shipment that was faster than usual, and complete with no problems or mistakes!
Received clubs as advertised.
I've played 4 times since receiving and like the feel and performance. I've gotten at least 15 yards more per club. I'm pushing 70 and normally a 80-85 golfer, but 2 of 4 rounds have been mid 70s.
I recently attempted to purchase some sports earbuds from Rock Bottom Golf (for the 2nd time) however I never received the item.
I reached out to the company in hopes they could help however they stated that nothing can be done for 2 weeks.
After 2 weeks. I requested assistance again in hopes that the company would help me obtain the earbuds that I paid for.
No help was provided. I then requested for a full refund however I was given 1/3 the amount I paid for. They advised thst die to their refund policy thst I would not be receiving the full refund.
I will not be doing business with this company again and do not recommend any other person to purchase anything from this company as well.
A company should not penalize a person bc the shipping company did not provide the order.
This is a great push golf cart. It is great for walking the course. It has the capacity to hold three golf balls and score card. It also has an umbrella holder.
The handle can be adjusted to any of five positions. This was a great purchase for the price.
I ordered the Etonic rain suit and the jacket fits a little snug. The only size options to choose from were small/medium/large and there were no indications of what those sizes covered. Would have been nice to have the option for an XL on the jacket with L for the pants (which fit perfectly).
Received my Taylor Made iron set in an extremely timely fashion even during this coronavirus crisis. The price could not be beaten anywhere and I looked. Could not be happier except when I get a chance to hit the link to try these fantastic clubs out. I will definitely be back to rock bottom golf for a set of hybrids woods and probably a putter.
Product was on time. Product was in almost new condition, even though it was categorized as used. What a deal.
Answer: Please contact CS at support@rockbottomgolf.com and provide them the order number, CS will be happy to look into your order and answer your question.
Answer: I returned the irons the next day thru UPS. Tracking #1ZW022119099132486, I need my refund back to my PayPal
Answer: Absolutely legitimate online business, I have ordered golf clubs, the 3 pack of wedges, personalized golf balls, clothing, gloves shoes. The service is excellent, deliver time from the USA to Canada was very fast (6 days) via UPS. I have never had an issue.
Looking for quality golf equipment at discount prices? Shop our discount golf store for your favorite golf brands at the best prices around.