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Rock Bottom GolfReviews 918

3.9
How would you rate Rock Bottom Golf?
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Rock Bottom Golf Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the quality and affordability of its golf products, as well as the efficiency of its shipping and order fulfillment. Satisfied customers frequently highlight their improved performance on the course after using the company's equipment. However, there are notable concerns regarding customer service, particularly related to the return process and shipping costs, which some find unprofessional and frustrating. Overall, while product quality and selection are strong points, enhancing the customer service experience, especially regarding returns, could significantly improve overall satisfaction.

This summary is generated by AI, based on text from customer reviews

service
93
value
92
shipping
94
quality
87
Illinois
1 review
0 helpful votes
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Love it
April 5, 2020

Every thing is some what cheaper hear than at the store and you don't have to leave home. I really like it they come sooner than they say.

Date of experience: April 4, 2020
North Carolina
1 review
0 helpful votes
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RBG Delivers again
April 4, 2020

Regular customer for at least 6 years. Clothes, clubs, gloves or balls. Wait for your opportunity, RBG will have a good deal.

Date of experience: April 3, 2020
Texas
2 reviews
0 helpful votes
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Great Service
April 3, 2020

Awesome job as always, everything is just like it's described. I have a new home to purchase golf items.

Date of experience: April 2, 2020
Jack O.
Mexico
1 review
0 helpful votes
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Etonic Golf Shoes
April 1, 2020

We are in Mexico at the moment, so have not seen the package as of yet, but my daughter told me it arrived......

Date of experience: April 1, 2020
Michigan
1 review
0 helpful votes
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Customer for life
April 1, 2020

Product is great and a fantastic price and delivery was fast. Would definitely order again. Looked for this driver last fall and no one had it. Found it here at rock bottom at a fantastic price.

Date of experience: March 31, 2020
Oregon
1 review
0 helpful votes
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Women Golf Shoes
April 1, 2020

My wife's golf shoes arrived as expected, they look great and fit perfect. Great Job Rock Bottom Golf.

Date of experience: March 31, 2020
Pennsylvania
1 review
0 helpful votes
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77165233
April 1, 2020

Order shipped on time, no hassle, great product. Will order again, great choices of apparel & equipment with great prices.

Date of experience: March 31, 2020
West Virginia
1 review
0 helpful votes
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Clubs as expected
March 31, 2020

Clubs are rated properly by these guys. Be sure that they right on the money about the quality of what they send you.

Date of experience: March 30, 2020
Utah
1 review
0 helpful votes
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Satisfied
March 29, 2020

Happy with how my situation was handled, but not happy I couldn't get a refund instead of store credit. Very selfish. Thank

Date of experience: March 29, 2020
Georgia
1 review
0 helpful votes
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Look good
March 29, 2020

Order received without any issues. They will serve the purpose just fine. Now I'm looking for a really good deal om full size bags.
Thanks

Date of experience: March 29, 2020
Colorado
1 review
0 helpful votes
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Etonic golf shoes
March 29, 2020

These shoes run at least a half size small. I hope I can wear these with out getting blisters. You should advise your customers about small size problem.

Date of experience: March 28, 2020
Florida
1 review
0 helpful votes
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3 wwod
March 29, 2020

Great service and the club is exactly what I was looking for. Delivery was early. Very professional business.

Date of experience: March 28, 2020
New York
1 review
0 helpful votes
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Golf Bag Birthday
March 28, 2020

I picked this bag out for my wife as an early birthday present. It arrived and she opened it and she loved it! The colors are exactly what was shown. The newer design lightweight bag is fantastic. 15 Individual club sleeves and a larger putter compartmant in the front fits her larger grip perfectly. She was really excited for the self draining cooler compartment which will come in handy during those hot muggy afternoons out on the course. The bag is light- weight but surprisingly sturdy. A great buy. Now we are waiting for the snow to melt and the courses to open.

Date of experience: March 27, 2020
Pennsylvania
1 review
0 helpful votes
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Thankful for sure
March 29, 2020

Very thankful for your shipment that was faster than usual, and complete with no problems or mistakes!

Date of experience: March 27, 2020
Wisconsin
1 review
0 helpful votes
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X-Hot
March 27, 2020

Received clubs as advertised.
I've played 4 times since receiving and like the feel and performance. I've gotten at least 15 yards more per club. I'm pushing 70 and normally a 80-85 golfer, but 2 of 4 rounds have been mid 70s.

Date of experience: March 27, 2020
Texas
1 review
0 helpful votes
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I recently attempted to purchase some sports earbuds from Rock Bottom Golf (for the 2nd time) however I never received the item.
I reached out to the company in hopes they could help however they stated that nothing can be done for 2 weeks.
After 2 weeks. I requested assistance again in hopes that the company would help me obtain the earbuds that I paid for.
No help was provided. I then requested for a full refund however I was given 1/3 the amount I paid for. They advised thst die to their refund policy thst I would not be receiving the full refund.
I will not be doing business with this company again and do not recommend any other person to purchase anything from this company as well.
A company should not penalize a person bc the shipping company did not provide the order.

Date of experience: March 26, 2020
New York
1 review
0 helpful votes
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This is a great push golf cart. It is great for walking the course. It has the capacity to hold three golf balls and score card. It also has an umbrella holder.
The handle can be adjusted to any of five positions. This was a great purchase for the price.

Date of experience: March 26, 2020
Georgia
1 review
0 helpful votes
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Tight Fit
March 27, 2020

I ordered the Etonic rain suit and the jacket fits a little snug. The only size options to choose from were small/medium/large and there were no indications of what those sizes covered. Would have been nice to have the option for an XL on the jacket with L for the pants (which fit perfectly).

Date of experience: March 26, 2020
Illinois
1 review
0 helpful votes
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Received my Taylor Made iron set in an extremely timely fashion even during this coronavirus crisis. The price could not be beaten anywhere and I looked. Could not be happier except when I get a chance to hit the link to try these fantastic clubs out. I will definitely be back to rock bottom golf for a set of hybrids woods and probably a putter.

Date of experience: March 26, 2020
Michigan
1 review
0 helpful votes
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Excellent as always
March 27, 2020

Product was on time. Product was in almost new condition, even though it was categorized as used. What a deal.

Date of experience: March 26, 2020

From the business

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rockbottomgolf.com
Founded in 2000
North Chili, NY, United States