Contacted Jim and he personally pulled up my previous order (3 years old) and guided me towards a newer set explaining in detail in a way I could understand and how to use on range/course. His communication skills and listening to my needs made me feel part of a transaction not just a dollar sign.
"Play golf often, play Pacific Golf Clubs lower your score and find the cup my friends.."
S. M. Davis 907ice
PS- He has Black Widow grips pass it along.
Tip for consumers: Give Jim a call he is great at his craft !!!!
I bought set of long irons on eBay and asked if I could pick up clubs to avoid shipping. Owner allowed it even gave me great deal on next purchase! Since then bought custom putter all for great low prices for a beginner like me.
November 14 I ordered and paid for a club to be made and shipped to me within 3 to 5 business days. 2 weeks later I can't get in touch with anyone. Finally I get a person that tells me she'll call me back. She didn't. I called the next day, got the same person, she said the club was not available any longer. I ask why was it on their website and or why did they take the order if it was not available. She had no answer. She offered me a different club, I agreed. She said it would be out in 3 to 5 business days again. Still nothing. So I call again. Got transferred to a guy that said it was drying as we spoke, they had made it. 5 days later it had not come and I called again. Got the same guy, he now tells me they have no substitute for my original order but they'd issue a refund. I told them I was unhappy at spending a month for NOTHING and asked to be emailed when the credit was made. Still nothing from them. I just figured I got ripped off. I'll have my daughter's law office handle it now with a small claims court cause of action. STAY AWAY FROM THIS WEBSITE, THEY SEEM TO BE CROOKED AND UNABLE TO TELL THE TRUTH.
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