I called Pacific Golf Clubs to report a defect in a putter cover I purchased last month and only used twice before it began to tear. Without question, James promised to send a replacement. This is clearly a company and representative who stand behind their products — and outstanding customer service.
Tom Coyle, Columbus Ohio
These clubs are the best. I get good distance easily with them. I have 4-PW. I have compared them with my standard irons and have confirmed the quality of these clubs. As standard irons get longer, they become harder to hit. This is why many are using hybrids for 3, 4, 5, and 6 irons. What people don't realize is that the short irons go really well and for more distance. One other thing: the attack angle is the same for all hybrids. Therefore when you practice one you are practicing all of them. I highly recommend them. I had a technical issue resolved with Pacific Golf Clubs. They were very professional, knowledgeable, and treated me very fairly.
At first there was a glitch in my order. However, I made contact with James and he made everything OK. He was very professional, polite, and went out of his way to ensure my hybrid clubs were delivered the following day. I was very impressed with the service and clubs. Matter of fact, a friend has even purchased a set of the hybrids for his golf game as well... Thanks James! Would highly recommend...
Pacific Golf and MAJEK hybrids made golf enjoyable again. I'm hitting shots that had left me long ago.
James is awesome. He listens and really goes out of his way to satisfy his customers.
This place is quite simply the best.
These guys are the best. As a tall golfer, I have never had a set of clubs fit me perfectly. James patiently walked me through the whole process, and quickly custom crafted a +4" set of clubs for me!
Couldn't be happier with their products and services. Very high quality set of clubs, great workmanship, and professional customer service.
Rob Ercanbrack. Pacific golf clubs are amazing. They went out of their way to make my order complete. They change my club shafts without any problem. Their great and friendly service is highly appreciated. I would highly recommend them to everyone who is looking to buy. Thank you so much for all you did for me.
Ordered clubs for a birthday present, never arrived, thankfully got reimbursed through eBay... would never order through this mob again, was told by somebody they would never arrive, how right was he... should be struck off
Had a somewhat unique need for 9 matching headcovers for my wife's woods. James went above and beyond to make sure we were happy in meeting our needs. James was courteous, professional and went above and beyond. After a couple of photos and phone calls, we nailed it and were ro ship out same day. What a great experience—wish more companies would follow this model. Great service, great company and I highly recommend.
Have the T7 Twin Engine Red Mallet putter and LOVE it! This putter is very well made and has some weight to it that helps a 73 y/o woman make great putts. My scores have dropped substantially using this putter! Really helps me line up well too! Highly recommend this putter and this Company. James is a great customer service rep!
I have a set of Senior Men's Majek all hybrid golf clubs. This is the best set of clubs I have ever used. They not only improved my short game but gave me greater confidence over the set of irons I had used for years. My playing partners immediately noticed the improvement in my game and occasionally are asking to use my Majek clubs! I highly recommend that anyone looking to improve their game buy the Majek clubs. James is awesome to deal with, great clubs at a great price.
My son gave to me Father's day after playing golf with me, seeing my struggle with a my irons. Since I actually hit my woods perfect every time, decided to go to all hybrid clubs.
Before clubs I was 28 handicap, today 12 handicap
My 84 yr old dad has a bad hip and will get a hip replacement in a few months. Regular irons are a problem for him now. Ordered the Majek hybrids to try as there was a 30 day return. He played them one time and was totally surprised at how well he hit them and that his hip did not hurt as much as it had at the end of previous games. I tried them as a senior woman and they were easier to hit than my irons. So I called and talked to James about senior versus women's. James made me totally comfortable with ordering a set just like my dad's and since I had hit them very well I am confident James was correct in his recommendation. I can't wait for my set to arrive. I wouldn't hesitate to recommend the Majek hybrid set anyone who wants to try a hybrid club set and the customer service was outstanding!
I needed new irons and didn't want to spend a lot of money. I found this company on eBay. They had free returns, so I tried them. I am so impressed with their fitting process (online or phone) and quick response to replacing my sand wedge when I left it on the course. (Someone found it and knew it was a great club). The entire staff is very friendly and accommodating. If you want custom clubs, don't go anywhere else. PACIFIC GOLF CLUBS IN RIVERSIDE, CA
I have purchased several Majek senior Hybrid clubs from PacificGolf and the company is outstanding. The customer service is great and the quality of the clubs are super. The service team has been very helpful and found exactly the club and fit I needed. The Majek clubs are very high quality, great feel, and make it easy to swing with confidence. I would not hesitate to recommend PacificGolf to anyone needing new golf clubs.
After some research, I made my first purchase of a set of clubs carried by this supplier.
In my case, the personal touch and excellent customer service reflected a very high standard. Thank you Pacific Golf Clubs for such a good experience.
I bought set of long irons on eBay and asked if I could pick up clubs to avoid shipping. Owner allowed it even gave me great deal on next purchase! Since then bought custom putter all for great low prices for a beginner like me.
Contacted Jim and he personally pulled up my previous order (3 years old) and guided me towards a newer set explaining in detail in a way I could understand and how to use on range/course. His communication skills and listening to my needs made me feel part of a transaction not just a dollar sign.
"Play golf often, play Pacific Golf Clubs lower your score and find the cup my friends."
S. M. Davis 907ice
PS- He has Black Widow grips pass it along.
James was great! I played golf a couple weeks ago with a friend and had to use his clubs. I wanted my own set and Pacific golf clubs is not only highly recommended but right down the street from my house. The price was less than I expected and James took great care of me. He did a thorough sizing for me and I can already notice a difference in my swing and game. I highly recommend Pacific Golf for your next set of clubs.
I was looking on Ebay to purchase 2 specific clubs. One of the clubs I was looking for was not listed on Ebay. I contacted Pacific Golf Clubs via email through Ebay. Within a few hours I had a reply from Pacific Golf Clubs and after we exchanges a couple of email James from Pacific Golf Clubs called me directly to discuss what I requires. James was outstanding not only did he fulfill what I was looking for he also took the time get get additional information so as I got the same shaft, and specific length of the club, etc to match the clubs (Majek Senior Petite Ladies Clubs) that I already had. James made sure that he had all the information to ensure he clubs were exactly what I was looking for. I highly recommend Pacific Golf Clubs and from my experience rated them as 5 out of 5 stars. I would rate James as a 5 + for his customers service.
Broke my club (7 iron) and spoke to James. He immediately went over what he could do and the cost involved. I informed him that I was going to be in a golf tournament the following week. He made the effort to repair the club and have it shipped which I received before the tournament. Quality and personal service
Answer: Great price and perfect custom built clubs. I couldn't be happier with my purchase.
Answer: I called Saturday afternoon. James answered immediately. The number was a mobile phone so I was able to text a photo and details helpful to expedite resolution regarding a product defect.
Answer: Legit. I live in Riverside, CA where they are located. I've met the owner. My son and I have both bought a set of clubs and some woods/ hybrids there. Had a 3 wood and a Cleveland wedge regripped. They're legit - and as good as advertised.
PacificGolfClubs has a rating of 4.8 stars from 38 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PacificGolfClubs most frequently mention and customer service. PacificGolfClubs ranks 3rd among Golf Clubs sites.