• WebCortex

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Overview

WebCortex has a rating of 2.82 stars from 11 reviews, indicating that most customers are generally dissatisfied with their purchases. WebCortex ranks 313th among Marketplace sites.

  • Service
    4
  • Value
    4
  • Shipping
    4
  • Returns
    4
  • Quality
    4
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
How would you rate WebCortex?
Top Positive Review

“Item Return”

Rodney W.
6/2/20

Recently made a purchase, which was received in a very timely manner; however, I selected the wrong item. Contacted customer support, explaining that it was my error. They immediately sent me an email with return shipping label, which I quickly took to UPS, and put the return item on its way. Purchase price quickly refunded. Could not be happier, since it was my error to begin with.

Top Critical Review

“False shipping, price gouging”

Aaron E.
7/21/20

I needed three life jackets for a lake trip. Amazon prime estimated 4 day arrival so I sourced webcortex who claimed a 2 day delivery, so I paid the ~20% higher cost and ordered. When I finally got confirmation and tracking a day later, it was also a 4 day arrival. To add insult to injury, the packages arrived in amazon boxes with a gift tag from webcortex inside. Complete scam. Never do business with this company.

Reviews (11)

Rating

Timeframe

Other

Thumbnail of user aarone102
1 review
2 helpful votes
July 21st, 2020

I needed three life jackets for a lake trip. Amazon prime estimated 4 day arrival so I sourced webcortex who claimed a 2 day delivery, so I paid the ~20% higher cost and ordered. When I finally got confirmation and tracking a day later, it was also a 4 day arrival. To add insult to injury, the packages arrived in amazon boxes with a gift tag from webcortex inside. Complete scam. Never do business with this company.

Thumbnail of user rodneyw98
1 review
0 helpful votes
June 2nd, 2020

Recently made a purchase, which was received in a very timely manner; however, I selected the wrong item. Contacted customer support, explaining that it was my error. They immediately sent me an email with return shipping label, which I quickly took to UPS, and put the return item on its way. Purchase price quickly refunded. Could not be happier, since it was my error to begin with.

Thumbnail of user karenr2589
1 review
1 helpful vote
August 22nd, 2022

This company is the distributor for 2nddaydeliver.com. Together they turn a profit on returned items. Their websites say free returns, but that is false. I followed all the return rules, but I still only received a partial refund. I should have bought this super overpriced item from Walmart or Amazon. They both bend over backwards to please the customer. So buyer beware because the item I bought had been already used. It's never good to take a chance on these internet scammers! Stick with the tried and true.

Tip for consumers:
Stick with Walmart or Amazon. They do whatever they can to please the customer. They want repeat business.

Products used:
None

Service
Value
Shipping
Returns
Quality
Thumbnail of user carrien47
1 review
2 helpful votes
May 29th, 2020

When the pandemic first hit, I like so many others ran low on toilet paper. This site promised fast delivery. I have been waiting 74 days. While they do answer my emails, nothing changes.

Thumbnail of user pitert
1 review
0 helpful votes
March 16th, 2023

Got items, Proudly made in the United States of America!
Also they spend 3 days to be delivered. I'm pleased

Tip for consumers:
good store

Service
Value
Shipping
Returns
Quality
Thumbnail of user jasonj295
1 review
6 helpful votes
January 13th, 2020

Never shipped my item. Had to file a PayPal complaint to get a refund. They are nothing more than scammers!

Thumbnail of user mubin67
1 review
1 helpful vote
September 13th, 2023

I ordered 2 water filter replacements and they sent me 2 rubber balls in a package.now they say they say they dont have the return even though i gave them all the paper work and tracking showing that they have received it and dont want to refund the payment back.
DO NOT DEAL WITH THIS COMPANY

Service
Value
Shipping
Returns
Quality
Thumbnail of user jackd341
1 review
4 helpful votes
October 30th, 2019

Googled shopping for skippy natural peanut butter. This site advertised 40 oz 8 pack for $20. Turns out they shipped only on and then ordered it fulfilled from Amazon (I am already a prime member). Complete rip off. Paid through paypal who then graciously decided I could return but I had to pay for shipping and jump through a bunch of other hoops. Don't do business with this company.

Thumbnail of user marianc39
2 reviews
7 helpful votes
February 11th, 2019

I was ordering toys for my kids and I came by this website called "Webcortex" which is stating delivery in 2 days.
And for sake of that statement, I wanted to order the toys from this specific website.
After I've placed the order, I was totally surprised! I actually got the toys the next day.
That was unbelievable!

Thank you guys! Just to let you know I will shop more with you.

Thumbnail of user hanryg
2 reviews
16 helpful votes
February 20th, 2018

I was in need of a replacement battery for my drill. After three trial and error. I finally found a battery to work on my drill. I would like to thank Webcortex for the patience to work with me. Excellent customer service and very professional.

Thumbnail of user johno178
2 reviews
10 helpful votes
November 20th, 2017

I placed 3 separate orders over a 2 week period. First a set of Taylormade irons. Next a driver and fairway woods. Lastly, a new bag, putter and head covers for the woods. Every order arrived at my door in 2 days from ordering.

Tip for consumers:
Recommended for everyone

Service
Value
Shipping
Returns
Quality

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2.8
11 reviews
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