The company enjoys a generally positive reputation, with many customers praising the quality and affordability of its golf products, as well as the efficiency of its shipping and order fulfillment. Satisfied customers frequently highlight their improved performance on the course after using the company's equipment. However, there are notable concerns regarding customer service, particularly related to the return process and shipping costs, which some find unprofessional and frustrating. Overall, while product quality and selection are strong points, enhancing the customer service experience, especially regarding returns, could significantly improve overall satisfaction.
This summary is generated by AI, based on text from customer reviews
Great deal the shoes look much better in person than what the picture shows. Well worth having a look at and highly recommended
Clubs look great, Fast shipping. Would recommend rock bottom golf to anyone looking for golf equipment.
It only took three business days to receive my order that was originally scheduled for up to 10 days. The product was at a wonderful price and a great golf ball.
Rock Bottom Golf is a fanatic place to shop and purchase your golf items. The service is great and the response time is very quick. I accidentally found this web site and am going back. Not only did I purchase items for my two boys, but my boys then went on a found some very affordable items. Thanks and I am defiantly coming back.
Rock Bottom continues to be a great company to buy online from, one o my favorite sites! Love the new Cleveland CBX 60 degree wedge, smooth as silk out the sand
Only received half of order, went out of stock on one of the items. It is just too bad they went out of stock on the item I really wanted the other was just an add on to the purchase.
They reached out a couple of times to change colors, but every time I agreed they would run out of the other color.
Not a horrible experience, I have shopped with them before and will shop again in the future.
Glad i checked this site. Exact same shoes were $30 more at $#*!s! :) We have purchased several items from Rock Bottom
In the past as well. Always happy with their products and customer service.
Ordered some clothing (cooling off in the North East), didn't settle for closeouts, priced right, shipped fast, and again one happy Rock Bottom customer!
Nice guality fit me very well comfortable. I would give it 5 star but that will depend on durability.
Received order in a very timely manner. Easy transaction. The deals are hard to beat. Will be ordering again.
I caught a sale on shafts and ordered alot. Fast delivery and exactly what I wanted. Nice to see companies that have great customer service!
I recently ordered a pair of golf shoes for my wife. I chose economy shipping which would have meant a wait of 10 days or more. The shoes arrived in 5 days. You can expect good merchandise and excellent customer service from the Caveman!
Quick delivery and received on time. Ray cook rain suit ran a little big but will work well over my clothes. Looks like good quality buy
ALWAYS GREAT SALES PRICES AND VERY EASY TO ORDER, GREAT PRODUCTS AVAILABLE. I ALREADY HAVE A FEW FRIENDS ORDERING.
Great people to do business with. You'll not get a better buy anywhere. Gotten many items from them and never a problem.
The service was great and the item was delivered promptly. They always have good deals on golf products and i have bought from them in the past.
Love this store. Always great great pricing, fast delivery, and reliable service. The always have a wide assortment of products.
Can't wait to try the items in partial order. Would have been five stars had I been given notice. Damn the 100 character requirement
Answer: Please contact CS at support@rockbottomgolf.com and provide them the order number, CS will be happy to look into your order and answer your question.
Answer: I returned the irons the next day thru UPS. Tracking #1ZW022119099132486, I need my refund back to my PayPal
Answer: Absolutely legitimate online business, I have ordered golf clubs, the 3 pack of wedges, personalized golf balls, clothing, gloves shoes. The service is excellent, deliver time from the USA to Canada was very fast (6 days) via UPS. I have never had an issue.
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