Rock Bottom Golf Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the quality and affordability of its golf products, as well as the efficiency of its shipping and order fulfillment. Satisfied customers frequently highlight their improved performance on the course after using the company's equipment. However, there are notable concerns regarding customer service, particularly related to the return process and shipping costs, which some find unprofessional and frustrating. Overall, while product quality and selection are strong points, enhancing the customer service experience, especially regarding returns, could significantly improve overall satisfaction.
This summary is generated by AI, based on text from customer reviews
Very pleased with the accuracy, quality and speed of my recent order especially considering there was personalized items in the order. Will use Rock Bottom Golf again!
Even sent a extra pair of replacement spikes. Fit was perfect also. Shoes ran true to size. Recommended to a friend who bought 2 pair.
Given the new rules of pandemic style golf, many courses now require walking instead of riding.
I searched high and low for a good push cart and literally every golf store was out of stock or on a June-July back order date.
I found exactly what I wanted at Rock Bottom Golf and received my order in a week or less.
Not only did I get my push cart, I also got a free pair of golf shoes with my order.
Thanks and I will shop here again!
I got exactly what I ordered at a great price and in a timely manner (new golf shoes in extra-wide). This is going to be my new site for all of my golf gear purchases. Next up, a new set of fairway woods.
I have not worn them on the course yet. Trying them on they fit true to size (I wear 8.5 ordered 8.5 fit perfect). Very comfortable. Couldn't beat the sale price.
Cheapest price available and they are a definite improvement in distance over my old set! Definitely recommend.
I was slightly apprehensive in purchasing online. No need. The clubs I received are remarkably beautiful!
TOTAL SCAM! Ordered a left handed putter and they sent me a right handed putter and will not offer a refund.
Product received was exactly as described. Delivery was on time as promised. Very pleased and impressed with Rock Bottom Golf.
Highest quality products, superior selection, best prices, fast shipping. Rockbottomgolf has everything to take care of all your golfing needs.
The web site has big banner ads that there is free "Home in 2" shipping if you spend $250 or more. When I was adding to my order, there was a pop up that said I qualified for Home in 2 shipping. But when I checked out, I did nor receive the free Home in 2 shipping... when I questioned them, they said there was a notification that the item I purchased was not included in the offer. I looked again and there was a disclaimer in fine print on one of the pages. This web site's practices are deceptive and I would recommend avoiding the site at all cost.
Received the glove and cold not be happier. The thin blue line is AWESOME and will go great at our depart outing at TPC Saw Grass this year. Will be ordering a few of the skull gloves soon.
If I'm looking for something first place I go is rock bottom golf. Their prices almost always are the lowest out there.
I traded some of my older clubs for store credit and was surprised how quickly my trade in order was processed. I used the store credit to purchase some wished items I wanted. Once I placed order, I received items with no issues. Thanks RBG for making this such an easy transaction!
the club I received was beat to $#*!. not even close to what was described. will not use this site again.
Never a dull moment when surfing the site, thank you for all the great deals! I keeping on coming back. Keep on rocking
First time but very enjoyable. Good products and service. Great selection available on all products. Arrived earlier than expected.
All that I ordered was AMAZING!... and quick-free delivery! All with great prices! Ready to hit the links in the post COVID-19 era.
Quick delivery of Etonic golf shoes at a great price. I have never been disappointed by product or delivery from RBG.
From the business
Looking for quality golf equipment at discount prices? Shop our discount golf store for your favorite golf brands at the best prices around.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Cameron- What is your order number? I am happy to look into this for you but we are a company in business over 20 years, to make a false statement is not the right thing to do. I am sure CS has explained what happened with your order but I will verify that by pulling up the communications. If we shipped the wrong item we 100% absolutely WILL give you a prepaid label to return for a refund or the correct item. If you accidently ordered the wrong item, you CAN return that if it is unused and within 30 days per our return policy found here www.rockbottomgolf.com/returns