website thubmnail of Rockabilia
How would you rate Rockabilia?
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Australia
1 review
0 helpful votes
Follow Jake L.
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Bad quality
January 15, 2023

The shirts I ordered were very poor. They shrunk significantly in the wash to a point where I had to throw them out. Very very poor products.

Date of experience: January 15, 2023
Canada
1 review
1 helpful vote
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Canadian Customer
August 25, 2015

Being from Canada, the selection is for Rock band t-shirts are slim at best. I tried Amazon US and most Sellers won't send to Canada. I tried Amazon Canada but the selection was disappointing. When I found Rockabilia, I was amazed at the selection. I ended up ordering 8 t-shirts, all in stock except 1 which was on back order but I didn't care because I was looking for that shirt for 2 years. The order confirmation said that it would take 2 to 8 week so I wasn't worried but after 2 weeks I checked my account and there was no update.
I started checking reviews and was horrified to read all the negative comments.
After the 3rd week I received my package with the 7 shirts that were in stock.
Considering it usually takes 1 week to clear Customs, the order was on time. The best surprise is there were no Custom charges which is ridiculously high for some items. I was also surprise to received the out of stock item a week later. I didn't expect to get it at all let alone in 8 weeks but I wasn't worried because they do offer an refund or exchange. I haven't even gone through half the site yet so I'm 100% sure I'll be ordering form them again.

Date of experience: August 25, 2015
Kentucky
1 review
6 helpful votes
Follow Cindy S.
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I ordered a Judas Priest Redeemer Of Souls t-shirt back in January of this year, it's now March ( almost April!) and still haven't gotten it. Even though it had to be backordered. I ended up forgetting about it, until I received a newsletter email just now from them. I just sent them an email to them asking for a $30.98 refund. After reading reviews here, I Doubt I'll get it. My sister and husband ordered Alice Cooper shirts from them a couple years ago, and was told they had to be backordered, they Never received them or their money back. If they tell you it's " backordered " it must their own way of saying Out of Stock Permanently. The Better Business Bureau Needs to put this company out of business. Plus I haven't called customer service - yet, but if they are rude about us paying customers bothering them, then BBB, absolutely Needs to put them out of business, ASAP.

Update: I got my refund of $30.98 from Rockabilia today( April 1,2015) this No April Fools joke, they refunded it back into my bank account. I did get an email 2 days ago telling me that they'd cancel my order and refund my money.

Date of experience: March 27, 2015
Canada
1 review
1 helpful vote
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Stay away!
August 3, 2022

I ended up canceling my order before they sent it. They are SUPER rude/snooty. Steer clear! Reviews are atrocious!

Date of experience: August 3, 2022
Ohio
1 review
0 helpful votes
Follow Jodi B.
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Excellent!
May 5, 2019

Item is exactly as pictured online, even more pleased in person. Shippped quickly. I am extremely satisfied and will do business with Rockabilia again!

Date of experience: May 3, 2019
Mexico
2 reviews
5 helpful votes
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Terrible! Fraud.
May 10, 2017

Do not buy at Rockabilia, is a fraud. I bought a t-shirt and never arrived after two months. Then they never answered my mails. Thus I paid money for nothing.
DO NOT BUY WITH THEM!

Date of experience: May 10, 2017
Kentucky
1 review
3 helpful votes
Follow Jason B.
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Well I received an email stating that Rockabilia was having a sale on T-Shirts and I have gotten emails from them for years and thought why not. So I found some shirts priced at 5.99 a piece and thought wow this is a great deal. I ended up purchasing 7 shirts total including 2 for my son and a mask. I get an email saying that 2 of the shirts are "out of stock". Well I check the website and not only are they NOT out of stock but they are on there at full price. I thought well that's strike one. I get my order finally and received 1 shirt I ordered and the 2 for my son. I had to email them and ask them where the rest of my stuff was. I get an email saying they were "out of stock" and I would be refunded. Strike two. Then my mask was on "backorder" and this was at the end of February. I forget about it and received an email last week saying its still on "backorder" and would be shipping shortly. I think oh ok then. Well I get an email tonight saying they "discontinued" the item and I can use MY money to buy something from their site. Strike three. HELL NO! I want my money back and I will NEVER do business with these clowns again. It's websites like these that make people afraid to buy online. The guy I talked to from "customer service" said that their inventory system isn't that great and that they "miscalculate" their inventory sometimes. Sounds like you need to fire your inventory team. I can safely say I am going to stick to Amazon and eBay where they actually give a damn about their customers and business. STAY AWAY FROM THIS JOKE OF A COMPANY!

Date of experience: May 5, 2015
Canada
1 review
4 helpful votes
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They're in New Jersey - not Sweden. I've waited more than 3 months for this order.

I spent $40 and all I got was a bogus tracking number.

Date of experience: June 14, 2020
Georgia
1 review
4 helpful votes
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Very cheap materials used in all their shirts. Very uncomfortable. Called them and it sounds like they are just a bunch of A-Holes.

Date of experience: February 28, 2017
Canada
1 review
1 helpful vote
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Down the rabbit hole
November 17, 2020

From the moment I got confirmation on what I had ordered... it did not state what I had actually ordered. Leading to the next step. I paid for fast delivery, then 2 weeks later. (big mistake)
So I ordered 2 of the shirts I THOUGHT THEY WERE. 1 M and 1 LRG. (Front& back graphic) All in the "convenient" little size menu.
Well, the menu is fuuuhked! How did I figure this out?
The large was on back order, because apparently through selecting sizes it changes the actual shirt?!
So I had a medium with the back graphic and a large on backorder without the backgraphic. I want the back graphic!

So they seemingly help me... however want 7.00 more... ok FINE!
A week later I get the shirts, but now FedEx wants more money! Wholly balls! Ok.
So all said and done I paid 100.00 for two T shirts. They had no recourse for my inconvenience, and their clear f up... had no warnings present. (I have screen shots).
It was a rabbit hole, forcing me further into my wallet. Was not a pleasant experience, they didn't even use lube.

They are fishers. Once they get you, they don't care. They have many companies running, not just rockabilia...
If you are getting from them, make sure it's through a 3rd party, like Amazon... they have to follow rules than.

So at first I feel as though,

Date of experience: November 17, 2020
Australia
1 review
3 helpful votes
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Buyer beware
July 30, 2020

These guys are the worst. Super unprofessional, terrible customer service and can't admit fault when clearly they are at fault. Don't shop with them!

Date of experience: July 30, 2020
Arizona
1 review
5 helpful votes
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If I could rate 0 stars I would.
Never received my item and it was not backordered. Rude customer service and still haven't received my refund. DO NOT SHOP HERE.

Date of experience: January 17, 2015
California
1 review
0 helpful votes
Follow Jae R.
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I didn't receive any shipping info until the day before it was supposed to be delivered. I ordered 2/23, and received everything 6 days later with UPS shipping to CA.

I bought 6 regular death metal/ thrash/ tech death metal shirts and also i bought 3 of the grab bag packs.

I also got an exodus christmas sweater (its on sale because its not on season) and the print quality is pretty dang good, like way better than walmart, it's like target quality

In the grab bag (4 x 3) ALL 12 shirts were METAL or metal related (surprised me I was expecting other genres to be mixed in but everything was better than expected!, hooked it up with some Mastadon, maiden, metallica, ghost children of bodom, cradle of filth, opeth, ETC) and didn't seem to be noticeably defective or maybe slightly (I mean i still dont know if they are really damaged) off print but you would never notice.

I also ordered some other thrash/ death bands from relapse records the same night and i would say that the prints from rockabilia are at least x3 better.

I'm very disappointed with the relapse records print quality besides the serpentine path path & obscura shirt i got, the other 4 were medium resolution (they are like OK, slightly blurry or if they would have brought the size down just a notch it would look decent, but definitely NOT licensed merch quality.)

GOOD JOB ROCKABILIA! I bit the bullet despite the reviews and i'm happy with my purchase! Will definite try it out again.

My photos might be a lower resolution because i uploaded through facebook messenger and downloaded onto my computer

Date of experience: March 1, 2018
Indiana
1 review
1 helpful vote
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Won't communicate
December 22, 2020

Paid an extra ten bucks to get a shirt before Christmas. I can't even get a tracking number or a confirmation that it's even shipped yet.

Date of experience: December 22, 2020
New Jersey
1 review
1 helpful vote
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BEWARE!
August 23, 2014

BEWARE! This place has THE WORST CUSTOMER SERVICE! Look at all the bad reviews below - I couldn't agree more. I received my order and had a few back orders and since this was for my son's birthday, I wanted to change the item#. The guy - who said his name was "Rick" - talked over me like a robot citing things about the order. I asked if he could stop and let me talk and he hung up on me! I called back and they let it ring for about 15 minutes and then a woman answered and when I explained how rude Rick was, she said we don't have a Rick and then she did the same thing - was extremely rude and talked about the order like a robot, not even letting me tell them what I called for - which at first. Was to change my items numbers, but I was treated so rudely, I canceled the remaining orders. This business is really awful to deal with! I asked her her name and she bobbled and then said Julie. I asked for a confirmation number for the cancellation and she said it was the order #, so I may have to fight for my money back. I hung up and she called me back and I answered what can i help you with and she hung up on me! As I said - the WORST CUSTOMER SERVICE EVER! ANyone who lets these nasty people represent them as a business, can't have integrity - I will never shop at Rockabilia again - BEWARE! AMAZON.com has the very same Tshirts for LESS!

Date of experience: August 23, 2014
Australia
1 review
1 helpful vote
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Ordered online, minimum hassle the website works quickly, they accept International Paypal. Our stuff arrived well packaged (it was made of glass).

Date of experience: May 29, 2016
Wyoming
2 reviews
0 helpful votes
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Super Small T-shirts
February 9, 2018

Ordered an XL Anthrax t-shirt. It shrunk to a medium. Sheesh. Won't be able to return it because its been washed.

Date of experience: February 9, 2018
New Jersey
3 reviews
8 helpful votes
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Everything Helen S
March 9, 2011

Everything Helen S. Said! Not much of a description of the type of print graphics, so you have to rely on the image alone. I had to return the one item that I did receive, because it didn't look the same as pictured, and the size was too big and odd fitting for a Small, yet this was the smallest size. So, their sizing chart doesn't help out much, but I know this all depends on the manufacturer.

There should be an availability status on the item page, because I had wait almost 2 months for a backordered item before I just had to cancel. I was charged for the backordered item too, yet never even got a status update or an estimated time frame. It would've been easier if the backorders were charged at the time of shipment. If you wanna take your chances, best to hit up customer service before about item availability.

Returns are hectic, and you never know when your refund is issued unless you call customer service or follow up with your bank. Their site claims, "There is a $5.00 restocking fee ($10.00 on men's and women's shoes) on all returned merchandise, unless a shipping mistake was made by us. This fee covers all processing, packaging and shipping charges for your return." Why do they even need a restocking fee if their shipping isn't free--cheapest shipping is $8--and the items aren't even sealed--just a folded shirt in a mail bag!? So, you have to pay for return shipping, aren't returned the $8 s/h fee, and lose an additional $5-$10. Now you just paid for the entire item with just these fees, and are left with nothing in hand--might as well have kept the item and sold it on eBay.

BOTTOM LINE--poor item descriptions, bad to non-existent customer service, returns are hectic, and the only online store that claims it's stocked with almost every rare or outdated item, but most are unavailable or even discontinued--but you'll be waiting for those discontinued items an eternity.

Date of experience: March 9, 2011
Pennsylvania
2 reviews
4 helpful votes
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I bought a Mastodon T-shirt from this lousy company about a week ago. I paid $6 for shipping on my $22 shirt and it still took 6 days to get to my house. After receiving the item, I tried it on ( a slim fit Large) and it fit perfect, a tad on the loose side even, but I knew it would shrink a touch in the wash. When I took it from the dryer, on medium heat, I knew right away I had a problem. This shirt had shrunk from an adult large to what looks like a child medium. I put the shirt on, in hopes that my eyes were deceiving me. I look down and see my belly sticking out just below my navel! WHAT!? This is ridiculous! I think to myself. What a cheap junky t-shirt. I've gotten higher quality shirts for $10 in a back alley behind concert venues.
So, I decide to call them and tell them of my situation. They told me they can't take back worn or washed items. I told them that I understand, but this is a case of a defective item in my opinion. All clothes shrink in the wash a bit, but this is absurd. I told the lady that I wanted to speak to a manager, to which she smuggly replied, "I am the manager".
I reiterated my dissatisfaction to this woman, and told her that I believe that they have sold me a cheap shirt and that I am not happy with the price I paid for such a low quality item. She told me that she could send me a replacement for half price. I said, "well, what if that is junk too?" She replied, "maybe then we might see an issue and take it from there".
That statement didn't sit well with me, I'm certainly not going to take the risk of losing even more money. So I asked one more time if they could take back the shirt and at least refund me less the shipping charge, she told me flat out "NO".
So, I have chalked it up as a loss and a lesson learned.
Don't buy any of this overpriced JUNK from this shady company. They don't care about it's customers or quality of products.

Date of experience: October 18, 2014
Massachusetts
1 review
6 helpful votes
Follow grant j.
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Worst band merch site ever! Tons of fake t-shirts and hoodies on these sites, Homemade t-s and hoodies from a tshirt press. AT the end of the day they are selling FAKES, and ordering your merch from the band's website and charging you double the cost.
They buy the stuff you're looking for directly from you favorite bands web/merch sites. They pay regular price and mark it up 100% And after the they purchase the easy to fake stuff, they make their version (looks the same, just on cheaper t shirts and hoodies). Any one with a T-shirt press and a few other tools and can re-produce and fake almost any t-shirt,____ THAT's WHERE the complaints of shrunken defective shirts are coming from, cheap chinese tshirts and hoodies that shrink like a sponge.

For instance rightnow if you look for the band "circa survive" on rockibillia you will find a nice selection of merch, and if you go to circa survive's website you will see ALL of the same items for half the price.
20$ poster on the band's merch site, Rockibillia has it for 40$
40$ bag, on rock for 80$ and so on, ECT this is the case with every item i have researched, if it can be found somewhere else it is absolutely going to be 100% Real, and Real price.

Date of experience: November 24, 2014

Overview

Rockabilia has a rating of 1.7 stars from 129 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Rockabilia most frequently mention customer service, tracking number and return shipping. Rockabilia ranks 388th among T Shirts sites.

service
29
value
28
shipping
26
returns
25
quality
22