Rockabilia

On August 11th 2023 I made a order from Rockabilia.com I ordered a Beer Stein and a Iron Maiden back patch. Two days later I received the Beer Stein. On August 28th I received a email stating my back patch was delivered and it never was.

I am not sure why so many people gave this site bad reviews, as my experience was went quite well. I used to order items from rockabilia around 10 years ago, when you would see their ads in metal maniacs, circus, and hit parader magazines. I was surprised to see they were still in business, and thanks to the internet, much easier to place an order. My recent purchase with them, I ordered 6 shirts, and it came out to $114.74 after I had an online coupon. Finding your shirts can prove to be a little difficult because you really need to type in the band your looking for, and then search through each band individually, it would be great if they had all the images pop up, as smaller icons, and you can scroll them like you do with their magazine ads. Anyways, their shirts are great material, and they have some rare shirts to offer, if your into black/death metal. My experience was pleasant, and I received my order within 2 weeks. No problems.

I ordered three shirts from Rockabilia and overnighted them because I wanted one for the weekend.the button up shirt I ordered arrived with half of the buttons ripped off. The girl I spoke with (Shannon) would not let me speak to a manager and insisted she was the manager. She only offered that I pay to ship it back and then they would ship out a new one. She went to their warehouse and confirmed that the issue happened on multiple shirts. She then offered to just give me a 30% discount on the shirt. ALL I wanted is a replacement and a credit back for my expedited shipping. She would not budge to help. She was rude and she cut me off while talking multiple times. This is the WORST service I have ever had from a company. I have no idea how they are still in business

I was surprised to read all these bad reviews on Rockabilia.com. Other times, I would receive my products without an issue. Everything was good until I ordered a Jimi Hendrix Patch and a Rolling stones patch. I only received the Hendrix patch and the Stones patch was on backorder, so I decided to switch is for a 50th aniversary Rolling Stones patch instead. Took a while, mail was lost, contacted them, said they were sending a new one, 15 says later I do not receive anything from them. I really a great way to make sure they actually send their stuff is if you order from them on Amazon. 99% of the time, they include a tracking number. Through there, I had no problem, but it was bad idea to purchase from their website alone.

I've been ordering from Rockabilia for many years now and I've never had too many outstanding problems with them. The only thing you really need to be aware of is STAY AWAY FROM PRE-ORDERS/BACKORDERED MERCHANDISE! Their site will let you go through with the order, but trust me when I say you'll never receive the item. As for their stuff that's actually in stock, I've never had an issue. I've ordered many shirts from them and they've all arrived in a fair amount of time with no damage to the product whatsoever.

I have submitted to support tickets, neither of which provoked a response. I ordered a shirt for my dad for Father's Day that never arrived. Was hoping to just get an update from the website but it turns out that's too much for them to handle. Will be contacting my bank for a refund.

My experience with Rockabilia was horrible. Shipping and availability to Canada was a huge issue. I ordered 5 shirts in April. The ones they had in stock took 6 weeks to arrive, they blamed it on the mail service and the border. My final shirt arrived in August. The biggest problem, however, is that the quality of the graphics is poor. They are out of proportion, not centered, and lack detail. What I received looked nothing like the website. I reluctantly sent two shirts back, expecting it to be a hassle. I tracked my return and it took 4 business days for my package to get to the return address! Why did it take 6 weeks to ship the package in the first place? The primary issue is the quality. I recommend buying graphic T's anywhere else but from Rockabilia. The shirts that I received are just plain cheesy.

I ordered from Rockabilia via Amazon, and purchased a vintage black light beatles poster. The product was titled "Beatles-Blacklight Poster" and the poster was an image of a dog carrying luggage with the words "I won't stay in a world without love."
What I received instead was a poster *NOT vintage* with the word "Imagine" and flowers surrounding it. I contacted Rockabilia today through Amazon and will be waiting for a response.
In the item description it says "Purchase from a trusted seller for guaranteed product quality and authenticity. You get what you pay for."
Obviously not. I did not pay almost $40 for a reprint basic poster. I will be expecting my money back, but I was really looking forward to getting the poster.
As a business owner, it is sad to see other businesses doing poorly and not being trustworthy. Will NEVER shop here again.

I called to ask about returning a t-shirt that arrived with a stain on it. They didn't call me a liar, they just said they were unable to believe that they sent me a damaged shirt. So, in other words, they called me a liar. They also don't allow returns on damaged merchandise after 7 days, but took longer than 7 days to get the item to me. How's that fair? They treated me like I was somehow trying to scam them. Rude people, slow shipping, and (what I can only guess is) poo stains on your shirt. Not cool. Go to Amazon or Redbubble instead.

Absolutely awful service. Ordered something, changed my mind, and emailed their customer service about a return. I would have to pay return shipping, pay a restocking fee, and then exchange it and pay for that doing. Basically, I'd pay double the amount I usually would have in shipping and restocking for an item of equal or lesser value. This is absolute bull. The customer service was snotty and took forever to respond (4 days for one email, really?!?) Until this company gets their crap together I'm telling everyone I can to not order from them, and I won't either.

I made an order on Nov. 18 for Dec. 25 aka Christmas for a friend, just 1 shirt. By Dec. 30 I still haven't received it. When I requested a refund they sidestepped my request and refused to refund me until I received the package and sent it back to them at my expense plus a 10% restocking fee. WTH kind of business is that. I didn't want a refund or to rip off the company I just wanted a shirt for Christmas. They failed to deliver it a month later even though it ships from within the States and they are terribly fumbling their return policy and are trying to nickel and dime for an average quality shirt.

You're better off going some place else or buying directly from China.

First time I ordered from this company they forgot to include one shirt with the order. After I contacted them they sent it. Second time I ordered I received a tee shirt with a defective transfer. When I sent pictures they said there can be "variations" in printing and denied it was a defect. They agreed to a refund, but I'd have to pay shipping. The original shipping cost and the return shipping cost would have been more than the value of the shirt. They advertise "official" merchandise. My purchase was officially defective. Spend your hard earned money elsewhere with a more reputable company.

Placed an order for my husband and was told after confirming that a tracking number is provided and it's shipped priority fedex. Yeah that's a lie, the tracking number is for the first day it's with fedex and then it goes to another company apparently. My package never arrived. Contacted several times they told me to wait until it arrives and then return it for a refund. That's why I contacted because it didn't arrive and I wanted a refund. Don't order from here. Over $100 gone and I never even got my stuff. Very upset.

Everyone I've talked to who's bought any clothing from here (including myself) has been more than disappointed. I bought a jacket off the website months ago. Had a product number and everything but it never came. It took weeks to get a refund even after that. I've talked to so many people with a similar or worse experience. I wouldn't be shocked if they don't really have half these items in their stock. I'd give it zero stars if I could.

Ordered a custom hat on Nov. 25. On Nov. 30, email sent to inform me it was delivered on Dec. 16. No further notification. Called today, spoke with carley and a manager, Shannon who said they can do NOTHING to inquire or resolve. They don't mind taking my money for nothing but because I live in canada, they feel it's OK to fraud me. What a despicable place, don't deserve my money!
ALL BEWARE, ROCKABILIA IS A FRAUDULENT COMPANY, SAYS THE MANAGER SHANNON!