I had almost $100 worth of unauthorized charges from Roblox. I messaged their customer service and instead of refunding my money, they deleted my sons account and banned all of the devices associated with my email from using Roblox. Super cool of them. So now not only do I have a super pissed off 9 year old because he cant ever play again, but I'm out almost $100. Screw Roblox.
Im giving this a one star so people can see i actually really like the game i would give 5 star normally :). I see people here complaining that the games on Roblox are too violent or/and sexual. Roblox does not make these games. As soon as moderation sees they'll delete it. Don't enter ur password into anything come on.;/
This morning my 7 year old daughter was assaulted by a predator in Roblox. I have asked for a transcript of everything she texted in the last 24 hours and to whom. If they can not be supply this to me I can only assume that the Roblox company encourages this type of behavior despite all of the filters and parental controls. I would consider this protecting sex offenders and willingly giving them a platform to practice their perversions.
I have been using Roblox since 2018 and I was quite happy with it but when I faced a problems the support showed how unprofessional and ineffective they are... I'd expect better from such a big company. Support is unable to even understand the most basic problems when well explained, got a feeling they don't bother to read my emails and just return a standard response.
Reviews of this game is mostly garbage. People who want to put it down. This game has software which sensors language and in every game you can either report the game or players. Just click on the left top of the screen. Agreed parents should monitor their kids.
There is no phone number or live chat to deal with any issue. You have to email them and they have never resolved any of my issues. There are no refunds even for blatant mistakes on their part and they are completely unapologetic. I would never do business with them after experience number one BUT my 8 year old and his best friends are hooked and enjoy the game. As a parent I have to deal when things go wrong and could not be a worse experience.
Clean for my kids. I play it, other kids at their school play it. It's appropriate for ages 3+. Everyone can find something they want on here. Chat filter works outstandingly, privacy settings can help set who can join them, etc. Would highly recommend!
Roblox would not let my son put God Is good for his name at all and you have to pay for everything like it's for kids! And there's bullying my kid came crying because somebody bullied him DO NOT LET YOUR KID PLAY IT!
If you let your child play this game know that all they want is your money and they care less about you or your child. I had an issue with them and contacted their customer service. The rudest, most unfriendly customer service experience I have experienced in my life. It's a dictatorship. They tell you this is it, don't contact us anymore. Companies like this don't deserve your money while there are other companies who appreciate their customers.
In the past 24 hrs I put $50 into this game for my son. We had to pay to get his name changed because they dont tell you, you need to use your gamer tag in xbox one when you sign up. I paid for an avatar that we lost, my son paid for different features and they are all gone. The website is not user friendly. I a trying to find away to contact the company to get my money back.
Trying to resolve an $20 gift card that can't be redeemed because of the numbers on the card. Customer service has fail to help me out! Who keeps $20 receipt when I've purchased hundreds of dollars and never occurred an issue. It's simple check the bar code.
Roblox is a good game for kids. It's also educational. Some parents do not like roblox, but they never really played it. I have played many fun games on roblox. Also roblox got more moderators then any before. So you don't have to worry. Roblox is also a free app unlike minecraft having to pay 7 dollars. Save your money and let your kids play roblox.
I recently disputed some charges on my bank card from my son's Roblox account. Roblox reacted but terminating the account with no warning, no notice. They could have just suspended the account but oh no! Since the account is now deleted, I have lost literally thousands in purchases over a couple of years. It's just gone and Roblox refuses to reinstate the account nor provide a refund for my purchases. Apparently, just because you purchase stuff on Roblox doesn't mean you own it. BUYER BEWARE!
I was playing a game in roblox where people could free draw and someone drew an inappropriate symbol. I called them out and yet I get banned while they don't. I'm very dissatisfied with roblox moderation and they need to fix their issues.
I have played Roblox for three years now, and I have loved it :D. People are saying that it isn't for kids (aka Karens :p) and that's not true at all. Though the monitoring could improve a bit, it's still a good game.
If you seen the latest Reviews, it has been terribly rated so I will give my complete honest opinion on this without being biased on it. I live in Canada, so I hoped that it would give a good experience but suddenly, BOOM! Error 773 happening every time I try to join a server. When I enter the US and change my settings, it normally would be better but that is the incorrect answer for Roblox. Other errors appear. Seems like Roblox is turning hopeless slowly.
Good Game. What would get it 5 stars if the report system worked, have over 1000+ friends, allow you to make accounts with 2 and maybe 1 letter, and have spaces, dashes and periods. Overall it's a good game
Bad moderation, but fun games, i play this all the time and its pretty fun, only problem is minecraft clones on the website, maybe should fix that, anyways pretty good website, hope it stays up, bye. Lmao i added this bit for fun ok go on to the next review, please do.
This is one of my best games I have ever played but I keep getting banned for no reason and shows that I got banned for spamming and abuse item is "pls" please unban me so I can play this game peacefully again
-thank you
Terrible service. Ordered a gift card online as a birthday gift for our grandson. He called us 2 weeks later and told us he still didn't receive it. We called the company and found out they did nothing other than take our money. After establishing a case # with Roblox nothing. No email ever, no call, NOTHING. We cancelled the entire thing. Still waiting for a refund. So proceed with caution.
Answer: I suggest this game for 12 and up. Or until your child is responsible enough to handle swear words.
Answer: No one really knows but it's pretty clear roblox isn't a children game anymore
Answer: Sophia P, helpful answer. But there is more to it, roblox has things that cost robux so they can make money. Without robux they wouldn't make money; not have devs to pay as they dont make money, then the game would go way downhill.
Answer: Sometimes, people do get banned for no reason or for nothing. However, most bans are reasonable. If you got banned for no reason, please contact roblox to see what, and you could just make a new account.
Answer: It may be blocked in your country due to country laws or blocked in a school for obvious reasons.
Answer: Yes, sometimes but considering how many reports come in and the fact that the roblox moderation team is very small means that they cant go through every report.
Answer: They aren't... its a fucking business ok? All businesses need money so they don't fall off.
Answer: The best option is to put the computer in the living room or some open space, and asking them what do they do on Roblox. Parental controls is never an option to monitor your kids. If you don't want your kids to spend your credit card, tell to stop, punish, refund, or cancel your credit card. Also, if you are uneasy with roblox, it's best not to let your kids play it.
Answer: Yes there is, When you have an Xbox One (and you need one, and xbox live gold) download roblox, go to catalog (create an account first) choose a pakahe, go ta avatar, then apply it
Answer: This could be a thing, but players dont know yet. Currently, only a group of people selected by ROBLOX can upload Hats and some accessorys.
Roblox has a rating of 1.8 stars from 1,085 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Roblox most frequently mention customer service, online daters and credit card. Roblox ranks 54th among Role Playing Games sites.