Road Runner Auto Transport

Pickup was very late, not a lot of communication, issues with payment, car had to be rescheduled to be picked up earlier as company didn't want to pick up on Saturday. May use again only because we could ship items in car and car was in good shape when we received it.

Simple and straight forward. Would have liked to talk to a person but there was no answer for 2 days at the number provided. The vehicle arrived in the same condition it left the dealership and arrived a day ahead of schedule. Overall very pleased with the whole process.

Overall good experience. They made the process easy to shop my vehicle cross country. The initial quote and check in process was easy. The vehicle was a little later than planned but not a big issue. The air dam did get lost somewhere in transport. Again just something to be aware of when moving a car 3000 miles cross country. Thanks for the help!

It went well.
The only thing I wish was that the dispatch office stayed a little more in contact with me. I had no idea what time the driver was going to show up and that he had problems and would be a day late.
Other than that my car arrived safe and undamaged.

Very quick to respond, very competitive pricing, but extremely low rate service. They accept your delivery date and tell you that it is not a problem and then all of a sudden, they are waiting for the dispatcher to get back to them and before you know it, your vehicle is being picked up 4 days later and they damage the oil pan because the trailer is too low. But they had the best price nad best promises

Not good. Cancelled my order after two weeks of waiting. Then doubled my original quote to $1200 with a hard sell pitch about no haulers. I'm very skeptical about the whole thing. I will say they communicate because I talked to or got messages from at least six reps.

Sean Dillon is a pleasure to work with. Super professional. Wouldn't use any other service. Easy to get the car upon arrival. Very nice driver, communicated several times during his drive to pinpoint timing of delivery. Car was in great condition.

You did not explain in your email that by choosing the cheaper payment I would have to pay cash or certified check at the end...you have made this process so difficult for me...I am furious.

I also had just serviced my vehicle and when my daughter received it, the oil light was on...7nknown what occurred in transit.

RoadRunner was extremely professional in their task & ensured that they delivered my car safely and on time. I would highly recommend RoadRunner to anyone who might be looking for a reliable auto transport establishment.

New transport, nice driver, did what they said, dropped car off in my driveway in the same shape it was when picked up. Ďriver contacted me in advance of pickupvand delivery. On-time both ways Great work!

Outstanding service. Although I could not be with my a keyless entry auto when it was picked up or dropped off, I had absolutely no problems at either end. Their agents/drivers were on time, courteous on the phone and reasureing concerning the transport. I would definitely use them again. Great experience overall. Transport from western SC to eastern NC.

The new trans oil pan under my 1989 jeep wrangler was dented about 3" wide, 5 " long, and 1/4" deep. It may have been from tightening chain when securing jeep to truck on top position. But who knows? It's not leaking! Besides that, all was great, they were on-time at both pickup and delivery from Melbourne Beach, Florida to Ivyland Pennsylvania. They kept me informed. GOOD JOB!

Courteous driver and delivery was early. Customer service didnt contact me as often as I would have liked to receive updates. Found myself initiating the calls more... BUt overall a positive experience!

Highly impressed by this service that transported my car from CA to NJ? The process was easy and they got there Faster than expected. They called to confirm and arrived exactly when they said they would. Affordable and dependable! If I ever decide to need this service again, these are the guys to call! Thank you

Good system to use, quoting is fast, pricing honored as quoted, nice drivers. Customer service is a bit scattered, it would be helpful to have one service Rep per booking. I dealt with 6 different people throughout the process.

First time use was flawless just booked my second hopefully goes just as well. *Update* second time was even smoother and better of an experience definetly know who I'm booking with if I need to ship a car again in the future.