RE WIGS UKReviews 39

First of all they have no office or whats so ever in UK but carrying UK name in their website address. I realized this after my ordered hair piece arrived from China and try to contact them. The hair piece was made so bad that it was not sitting on my hair at all and look so unnatural. I paid 100 pound as a natural hair peice. It was piece of rubbish. I emailed them and asked for return. After almost 10 emails they accept that I can return their hair piece. Everytime, tried to convinced me to keep that piece of crap... how annoying!
I send the parcel to the provided address in China through Royalmail. A week after my parcel recived and was confirmed by royalmail but they claim that they didnt recieved the parcel. I lost £120 in total but learned a big lesson. Check the companies address and never go for these kind of Chinese company. Selling their cheap product under the name of reputed countries!

I ordered 4 great styles, but selected the wrong color. I shared my mistake and the agent was so polite and patient with my many questions and requests for exchanging the wigs. It seemed that I had several steps to follow, but I was respectful and patient because it WAS my mistake. I'm pleased to report that I now have well made, good quality, styles and color wigs that I can add variety to my looks. My every text received a response and it was time consuming, but worth the wait. I followed all the steps after requesting clarification sometimes, but I'm happy with the end results.

My wife ordered a wig for what we thought was an English firm going by their. co.uk website. The wig was a terrible fit could not be used poorly made. Worse still they offered a refund of 35 pounds on a hundred pound wig that was unusable. To make a bad thing worse I went through PayPal and escalated it and they found in the company's favour. I can post pictures but will just tell you avoid this site like the plague.

Beyond unhappy

I couldn't wait to get the wig and once I opened the package, the wig is beyond horrible. Looks nothing like the picture. Very cheap. The receipt shows it comes from China for $20 and I paid $80. Not even going to bother or hassle with trying to get money back. I'm just throwing it in the trash! I read the reviews before I purchased it and they were negative. Thought I would go ahead and purchase it anyway. Believe me - the bad reviews are true! Don't waste your money. If I could rate below 1 star, I would.

VERY nice wig. Fits perfect, easy to style, looks like real hair. Quite impressed for my very first wig purchase! And at a very low price point... couldn't ask for more. Happy customer for sure!

Received a totally different item from what we ordered and also was very poor quality. Customer service is absolutely shocking, every reply was trying to talk us out of a return and weeks later after finally agreeing to a return, they insisted the item be returned to China at our cost even though it was their fault they sent the wrong item and also the item was originally posted to us from the UK, not China. They know it is not worth returning and this is a scam to keep your money when they provide the wrong item. There are a lot of decent companies out there, don't waste your money with a useless company like this.

Very happy with this wig. I get several compliments and even surprise people that it's not my real hair. Will buy from this line again. The wig is lasting and allows scalp breath ability with comfort.