RE WIGS UK

It's a scam, you do not get what they promise. They don't refund! It's robbery. I have been fighting with them for over 2 months. It's rubbish sent from China.

All fake hairs from China. I thought they are U. K. based and spend £161. But instead I had synthetic plastic dolls hairs. They provided me fake China address and I spent another £30 for postage. They claimed not to received and not a single penny refund. I lost £200 and learnt my lesson, always read reviews. Don't go for their few good reviews as that are from their own people. Just read genuine buyers reviews and save your money. I will highly recommend NOT TO BUY FROM rewigs…

The wig I purchased was meant to be 100% human hair. The quality is so bad that the hair tangles and comes out in handful when brushing. The wig doesn't fit well on the head and it gets matted up when shampooed and conditioned and even during while on my head. I am unable to remove the big chunks of tingled pieces without having to pull them out in chucks! I paid a lot for wig and after wearing it for over two months not regularly. I don't run or exercise in the hair. So it shouldn't have reacted this way. It's embarrassing to wear it because now the hair has thinned out! Company should not sell a product under false advertising. Their hair photos looks great online but it's a lot different from what you received when you get it!

This wig arrived with an orange/pumpkin color and a texture similar to straw. The style looked nothing like the picture, it looked like a clown wig. The wig is so hideous that I could not donate it. Customer service is horrible, I only received a small refund after an exhausting battle with this company via emails. It is a shame that they are still in business.

STOP! Go to another web site! I'm a cancer patient and thought buying a wig would help me with my self astern, but this wig is nothing like the picture, I did order real hair and this is not real hair so disappointed so do your self a favor and get off this web site and order from another!

NEVER EVER USE THIS SCAM COMPANY! I do wish I had read the reviews before... it was a Chinese company, but their website made them appear to be a UK-based company. I received a wig that looks nothing like the picture, poorly made, and encountered the same refund issues as many others. They offered me a paltry refund of £90 (I originally paid £151) or the option to return the wig to China at my own expense! Eventually, I managed to get some of my money back. Please please stay away from this pseudo company.

First of all they have no office or whats so ever in UK but carrying UK name in their website address. I realized this after my ordered hair piece arrived from China and try to contact them. The hair piece was made so bad that it was not sitting on my hair at all and look so unnatural. I paid 100 pound as a natural hair peice. It was piece of rubbish. I emailed them and asked for return. After almost 10 emails they accept that I can return their hair piece. Everytime, tried to convinced me to keep that piece of crap... how annoying!
I send the parcel to the provided address in China through Royalmail. A week after my parcel recived and was confirmed by royalmail but they claim that they didnt recieved the parcel. I lost £120 in total but learned a big lesson. Check the companies address and never go for these kind of Chinese company. Selling their cheap product under the name of reputed countries!

My wife ordered a wig for what we thought was an English firm going by their. co.uk website. The wig was a terrible fit could not be used poorly made. Worse still they offered a refund of 35 pounds on a hundred pound wig that was unusable. To make a bad thing worse I went through PayPal and escalated it and they found in the company's favour. I can post pictures but will just tell you avoid this site like the plague.

Beyond unhappy

I couldn't wait to get the wig and once I opened the package, the wig is beyond horrible. Looks nothing like the picture. Very cheap. The receipt shows it comes from China for $20 and I paid $80. Not even going to bother or hassle with trying to get money back. I'm just throwing it in the trash! I read the reviews before I purchased it and they were negative. Thought I would go ahead and purchase it anyway. Believe me - the bad reviews are true! Don't waste your money. If I could rate below 1 star, I would.

Bought thinking I was buying in uk- Co.uk firm? Turns out item cane from china - which could be neither here nor there - in my case it was bad- I was sent a totally different item - they never made an attempt to offer correct item- I believe because they never ever had it In First place - I provided pictures I ordered short wig- sent long wig- I requested return and refund. I was told to go get it altered - series of nonsense emails from them was told to sell it to someone - then offered 1/3 off? So they send me rubbish and offer me 1/3 refund only. I had to report/raise dispute with PayPal - it was a clear cut case of not selling what you are advertising yet PayPal dragged it out asking for them to comment which they didn't. Case rules in my favour and it doesn't end here- I must send it back PayPal do not refund return costs ( but trader is rogue?) and track able to china- so I am out of pocket. They refused to reply to PayPal so I was told I would be refunded. I am left out of pocket paying return to China for an item I didn't order- PayPal have made no attempt to cease allowing this rogue trader to use their service which gives people a false sense of security - personal experience the company proved unethical and rogue - and I recommend to stay clear of them and also triple check if paying via PayPal the company is at least based in the uk- postage isn't cheap returning items to china! A terrible company to deal with. The wig I was sent looked hideously false - something you'd order for Halloween but not expect to pay £80 for the nonsense privilege

Received a totally different item from what we ordered and also was very poor quality. Customer service is absolutely shocking, every reply was trying to talk us out of a return and weeks later after finally agreeing to a return, they insisted the item be returned to China at our cost even though it was their fault they sent the wrong item and also the item was originally posted to us from the UK, not China. They know it is not worth returning and this is a scam to keep your money when they provide the wrong item. There are a lot of decent companies out there, don't waste your money with a useless company like this.

Do not under any circumstances USE this company to buy hair, advertising 100% genuine real human hair wigs and sending out cheap synthetic crap to consumers! They should be ashamed of themselves doing this to mostly vulnerable customers that have a need to purchase a wig in the first instance.

I tried to claim on my purchase after spending £319.00 with these devious characters and I was offered by the company £100 to keep them both, which are both unwearable and are all frizzy and wire at the ends. I refused this as I thought I would entail my trust in PayPal doing the right thing and giving me a full refund. I was initially granted a full refund if I return the goods in the state as delivered. Firstly I couldn't do that as they have went frizzy so re wigs win again and get to take my money, send to me a wig that if your lucky probably costs £25 to make and get away with it, mad is an understatement of how I feel as a consumer with very little rights it would appear.
You think you have a guarantee buying through PayPal but even that doesn't work to try and get your money back from the thief's.

If you want my advise stay away from this company never!