About the Business
Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.
RevZilla Reviews Summary
Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Very helpful, pleasent people to serve you. They know their product, and very important speak clear and audible english.
I wish Their return policy on part was like Amazon allowing for returns after install. Not upset about it but would be nice.
Revzilla has been great to use since I shipped with them in 2014. Great everytime we purchase anything though the. Gloves, helmet, jacket, riding shoes. Everytime they have helped. Even when my shoes tore they refunded me new ones when I sent them back.
I called a week ago to ask a question about a helmet. The individual really didn't know anymore than I did about the product. He basically just read the specs to me which is what I had already done numerous times. I asked him a specific question and finally said he would reach out to his coworkers and get back with me. Needless to say, I still haven't heard a word.
Now I will say this in revzilla's defense. It normally isn't like this. I think i just happened to get an individual that was #1, unfamiliar with that product. And #2, didn't follow through with what he said he would do.
I never have an Issue shopping with Revzilla. Fast, Courteous service every time. I will continue to do business with them in the future.
My purchase was delivered way sooner than i expected,and packed
Great.I will order again.
Awesome stuff and easy to get what more can you say.
This review is not about the product itself but about the service level. I purchased a Cardo Pack Talk Black which appears to be an awesome find but I'm here to review the outstanding customer service that I received as well as the fast and free shipping. I called to ask an agent a question before I made the purchase and an agent promptly answered the phone and quickly answered my question. Also, before the call was ended she also informed me of where I could get help on the installation. I can't fail to mention the fact that RevZilla may be one of the quickest shippers that I've ever dealt with... that's why RevZilla is my first stop when I'm buying.
Great job!
Had to return expensive items because they did not fit (my fault). I had even removed tags before returning (again, my fault). Returns were accepted quickly and a got a full refund.
They got everything you need and ships fast as promised.
Site works well, no issues. Customer service is too notch
My Dunlop tire was available (in stock), priced right and delivered within a few days.
I had shopped here but it has been a few years. On site shopping seems to have been limited due to supply shortages and I get that. Was worth the wait for the stuff to come in but some of the info did not seem to be captured with initial orders though the store staff were able to find the info for me.
Ordered all parts needed to make Schuberth helmet new again. All parts were in stock, and arrived within 10 days. I had ordered 1 item in the wrong size, contacted Revzilla, explained the situation and they expedited the correct part.
Great customer service!
I used to shop the Motorcycle Superstore but they were sold. That's when I shopped Revzilla. They have all the gear I need. It makes it even nicer when I can shop in person at their sister store, Cycle Gear. Revzilla does you right.
I always have a good experience, ordering from RevZilla. Courteous, friendly, kinda my go too. For motorcycle goodies.
I have always had the best experiences with Revzilla Great response, information, product, friendly sales people And competitive pricing. It's nice to deal with a business that does everything correct these days I am always very comfortable dealing with them and look forward to it whatever purchasing products related to my motorcycle.
Ordered a half helmet made by LS2 and the fit is perfect. The price is very competitive and it was shipped and delivered on time. I am also a repeat customer and I found their website easy to navigate.
Experience is top notch the reviews and videos are awesome. Best site ever for motorcycle anything.
I ordered an open box item at a very fair price. The parts where sent timely, however, the main part of the kit was not included in the shipment. I called and Jo Jo immediately instructed me on what to do in order to get my complete order. Within 2 days my order was corrected and readied for shipment. It took 2 days because I could not get to ups for one of those days.
I now have a complete order on the way. THANK YOU!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Terry,
We're sorry to hear we fell short of a great experience. Please know that we take your feedback seriously and will be passing it on to our Leadership Team.
Please reach out to cs@revzilla.com, give us a call at 877-792-9455 or chat in by going to revzilla.com/customer-service if you have any other questions or comments.