From the business
Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.
RevZilla Reviews Summary
Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
As always! RevZilla came through again. No problem with my order. Will most likely purchase again from RevZilla!
Everything arrived in less than 3 days, thank you!
I placed an order on RevZilla for a set of gas tanks for a shovelhead on Monday the 14th in the evening. It said it would be 3 to 5 days before the order would ship which should've placed it shipping on about Tuesday morning the 22nd. Today is Thursday the 24th and I called them and they still have not shipped my item and cannot give me a reason why. They also told me they emailed the shipping department and it could be 2 to 3 more days before I hear anything this is bull$#*!. I didn't even offer faster shipping or a partial refund. That means I'll be waiting almost 3 weeks to get my item by the time it's shipped. Definitely never ordering from RevZilla again I will stick to Dennis Kirk and JP cycles.
Ordered a mesh jacket and back pad. When order arrived, the jacket was one size smaller than what was ordered. And, the backpad was defective - all the vent holes in the pad were 'clogged' by flashing left by a poor mold match.
Easy to find what I was looking for. Fast delivery, and starter works great!
3 out of 5 orders took over a week. Your shipping SUCKS! That has also landed you on the list of places that can not be trusted to get me parts. Rpm plus is a joke. Stop taking peoples money base on a 2 day shipping lie..
Jojo was very helpful. I love the helmet but I really need my ears to stay where they are! After reading the specs on the info provided by Revzilla- I found that this particular helmet shell is made in only three sizes. There is no difference in the XL, XL2, and XL3. I also discovered that the detachable pads are only a tiny bit smaller from the XL to the 2XL. If you have a sizing issue- remove the detachable pads and try on the helmet. You may find, as I did, that this helmet cannot fit even without the side pads.
Jojo was very helpful. I love the helmet but I really need my ears to stay where they are!
I ordered a helmet that showed in stock and it took 5 days to get shipped. Apparently it wasn't in stock when shown in stock. Bought a new bike and couldn't ride it because my helmet didn't show up in time. Now I gotta wait til I get back home next time to ride it because it took a week to get a helmet I could have went to a motorsports shop local and paid more to have same day. Website needs updated so people don't get screwed like I did. Pretty much made me not wanna buy from here again.
Hello Wesley, we apologize for the delayed delivery. Unfortunately, sometimes carriers do take longer than we anticipate delivering. We do appreciate you taking the time to let us know about the issue. We will get this to leadership to look into further.
RevZilla is my go to site for motorcycle gear in the USA. I order everything else off Amazon, but I always go to RevZilla for motorcycle stuff. I know they have quality products and will be easy to work with if anything goes wrong.
Always helpful to watch the videos on gear reviews to see just how they look and sometimes how to assemble or use.
I always like doing business with RevZilla. They always have what I'm looking for. They get it shipped out fast and get it to you in a couple of days.
I was able to find these pants easily and because of that particular brand, I knew they would fit correctly
I had a hard time finding these pants
I was wary about ordering from RevZilla based on prior reports over the last couple of years. However, I order came quickly. The items were great and I was very satisfied with my purchase!
Two day delivery promised (expensive RPM membership) half of order showed up in two days, half took a week with no reason why.
So I chose the picture of the color Klim jacket I wanted and that's the color jacket that showed up in the picture in the confirmation email as well as the shipping email. However the jacket that showed up was different. The picture on both emails was the Hi Vis, as I looked closer at the print under the pics it read stealth black. So I got the stealth black jacket. Going forward don't rely on the picture but read the print under the picture. IMHO the picture should match the color chosen in the confirmation email. It is a $500 jacket, every measure should be taken to ensure the customer gets what they want.
The website was easy to maneuver and the prices are great. I will be returning to get more merchandise soon.
Quick and easy to get ahold of you guys, and very understanding. I got all the stuff I ordered in a timely manner even when you guys are shipping it from the East coast all the way to hawaij
Boots fit great! High quality! I ordered one size larger than normal and was very happy with the fit. Comfrotable boots.
Great service! Knowledgeable and helped me find what I was looking for. Quality of the products is fantastic!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I do apologize for the delayed shipping. We do try our best to get our orders out as timely and quickly as possible. On occasion we do experience delays from our suppliers. We did look into your order and see an agent has updated you today on your order. If you need further assistance please reach out to us at cs@revzilla.com. We do appreciate your feedback and are always looking to improve our customers shopping experience.