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RevZillaReviews 14,540

4.7

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From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
2,651
quality
11,531
This company responds to reviews on average within 4 days

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120,539 reviews

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California
1 review
0 helpful votes
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Was able to find the product I was looking for but was not certain that the product fitted my vehicle. (Ninja 400 vs Ninja 500). I ended up shopping for most of my upgrades on Amazon since RevZilla was unable to determine if Ninja 400 parts fitted the 2024 Ninja 500. Most of my upgrades came from Amazon. All of them fitted perfectly.

Date of experience: April 15, 2024
Texas
1 review
0 helpful votes
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I had to recheck the product multiple times during the billing info process, so I kept clicking on the item. I was really pleased that the site remembered my information each time I clicked checkout again. Very adhd friendly

The visor is nicely mirrored, but fogs up like no other. I thought it came with the pinlock, but it doesn't.

Date of experience: April 15, 2024
Italy
1 review
0 helpful votes
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Fast Service
April 25, 2024

The service said it would take 5-7 days to deliver my tires. Took 3 and the tires were in perfect condition. Taking all my business here from now on

Date of experience: April 15, 2024
South Carolina
2 reviews
0 helpful votes
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Just what I needed
April 25, 2024

Great experience. Quick and easy. Just what I needed

Date of experience: April 15, 2024
Florida
1 review
0 helpful votes
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Was fast and clean shipping
April 25, 2024
Updated review

Fast shipping and great. But If I search for CBR600RR OEM. I get nothing. But if I search for part number, then it takes me to OEM page from where I can find all the stuff I need. That has to be fixed.

Date of experience: April 15, 2024

If I search for CBR600RR OEM
April 14, 2024
Previous review

If I search for CBR600RR OEM. I get nothing. But if I search for part number, then it takes me to OEM page from where I can find all the stuff I need. That has to be fixed.

Date of experience: April 4, 2024
Washington
1 review
0 helpful votes
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I received the service I expected.
April 25, 2024

It's a travesty that sellers online seek FEEDBACK for every little thing including the minimum standard of customer service.

Date of experience: April 15, 2024
Michigan
1 review
0 helpful votes
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Easy to find a part I needed pricing was fair shipping was fair happy with the product

Date of experience: April 15, 2024
Michigan
1 review
0 helpful votes
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Fair prices, quick shipping
April 25, 2024

Thank you for notification of back order parts being available

Date of experience: April 15, 2024
Texas
1 review
0 helpful votes
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Another solid purchase
April 25, 2024

Very happy with my purchase! Gloves from panda fit amazing

Date of experience: April 15, 2024
Florida
2 reviews
0 helpful votes
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Very efficient
April 25, 2024
Updated review

Easy and fast, very good price compared to original part.

Date of experience: April 15, 2024

Very difficult to undertand what the adaptors are for...
January 29, 2024
Previous review

Very difficult to undertand what the adaptors are for this turn lights.

Date of experience: January 29, 2024
Virginia
4 reviews
0 helpful votes
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Good rock guards
April 25, 2024

Seem to have a lot of everything just had to mix and match to get exactly what I wanted with the correct color for my 2004 YFZ 450 quad

Date of experience: April 15, 2024
Wisconsin
2 reviews
0 helpful votes
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Nice product
April 25, 2024

Product works well. Shipping charge was unexpected. When I tried to cancel the order was told it could not be cancelled. Was offered a credit on my account to address unexpected shipping charge. After writing a negative review my shipping charges were refunded. I appreciate the refund but should not have had to write a negative review to get it. Idk. I'm probably just being a Karen. Money is tight in this economy. My hobbies don't have the available cash flow available that I'd like.

RevZilla attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 15, 2024
Kimberly E. RevZilla Rep
over a year old

All domestic orders over $49.99 ship free within the contiguous 48 states. If your order is below this amount, we offer flat-rate shipping at a discount of USD 7.99. International shipping is different depending on the country being shipped to. Please reach out to us at cs@revzilla.com, give us a call at 877-792-9455, or utilize our live chat@revzilla.com with any shipping cost questions.

Arizona
3 reviews
0 helpful votes
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Vulcan 900 Custom Shifter Lever
April 25, 2024
Updated review

I was happy to find this specific Vulcan 900 shifter part on RevZilla. A great experience!
The shifter lever looks great. It matches my current one and will take up the looseness I'm feeling in the shifter pedal.

Date of experience: April 15, 2024

Nice fitting helmet
October 28, 2023
Previous review

The Bilt helmet is a quality looking helmet with a great matt black finish. I've been using it since I received it. It's a comfortable fit. Looking forward to using it all the time.

Date of experience: October 28, 2023
Washington
1 review
0 helpful votes
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High quality pants
April 25, 2024

I was impressed with the quality of these pants. They definitely are expensive, as most Revit stuff can be, but the attention to detail is there. I am almost 6' with 31w and 31 inseam and I felt these are a bit short, if you are much taller, perhaps try the long because when I am on the bike, there is space above the pant bottom and the boot and I feel like that will cause rain to enter. Additionally, the pant is exactly the right waist size, so if you are in between sizes, definitely go up because you can tighten them but cannot broaden them if you are at the max waist size. Overall I would recommend these, though. They are one of the few overpants I found to fit the bill when it comes to my preference of having wide leg openings, good for winter, and superior quality.

Date of experience: April 15, 2024
Oklahoma
3 reviews
0 helpful votes
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Love it!
April 25, 2024

Ordered new MX boots and once again wasn't let down. I use RevZilla for all my online MX shopping. Super fast shipping. Thanks again.

Date of experience: April 15, 2024
Utah
1 review
0 helpful votes
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The Rinehart slip on plpes are as advertised, good quality and the shipment came ahead of the original scheduled time.

Date of experience: April 15, 2024
Maryland
1 review
0 helpful votes
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Had plenty of choices for a new helmet and jacket on Revzilla.com, and yet somehow I was able narrow down what I wanted vs cost and landed on Sedici for both. I used the sizing charts provided to nail the fit the first time! Unbelievable. Revzilla.com had lots of research material for all of the items I was shopping for, helping to inform me about every aspect so I could compare items.
Had to call customer service because I ordered wrong color shield and wanted to catch it before it shipped. LoL - too late. Next morning it was already gone. Hows that for fast shipping?
I waited longer on the phone to talk to someone than it took to ship it.
Excellent shopping experience.
-Beetlegeuce

Date of experience: April 15, 2024
Colorado
1 review
0 helpful votes
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April 25, 2024

...

Date of experience: April 15, 2024
California
1 review
0 helpful votes
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Great Quality
April 25, 2024

Gloves are great and service shopping experience is great.

Date of experience: April 15, 2024
Colorado
1 review
0 helpful votes
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Slow shipping
April 25, 2024

Product was "shipped" out the next day after using but did not actually get sent to me until almost a week after I was notified.

Date of experience: April 15, 2024
Kimberly E. RevZilla Rep
over a year old

We apologize for the delayed delivery. Unfortunately, sometimes carriers do take longer than we anticipate delivering. We do appreciate you taking the time to let us know about the issue