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RevZillaReviews 14,537

4.7

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From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
2,651
quality
11,528
This company responds to reviews on average within 4 days

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120,537 reviews

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Tennessee
1 review
0 helpful votes
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Excellent customer service.
April 25, 2024
Updated review

Overall pleasant to buy from. Products are reviewed in depth, knowledgeable customer service and returns are not discouraged.
Couldn't be happier with my current purchase.

Date of experience: April 15, 2024

Easy to navigate and plenty of selections
December 17, 2023
Previous review

Easy to navigate and plenty of selections.

Date of experience: December 17, 2023
Colorado
1 review
0 helpful votes
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Slow shipping
April 25, 2024

The boots were great. The time it took for them to arrive was not.

RevZilla attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 15, 2024
Kimberly E. RevZilla Rep
over a year old

We do apologize for the issue with our estimated shipping times. We try to be accurate unfortunately many factors can change these estimates.

Maryland
1 review
0 helpful votes
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One stop motorcycle shopping
April 25, 2024
Updated review

Quick & Easy, Orders arrived quickly. Good quality as well.

Date of experience: April 15, 2024
Kimberly E. RevZilla Rep
over a year old

Thank you for taking the time to provide feedback regarding our services. It takes customer feedback to ensure we are offering the best customer service experience to each of our customers.


Quick & Easy
April 13, 2024
Previous review

Quick & Easy

Date of experience: April 3, 2024
Wisconsin
1 review
0 helpful votes
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The item I ordered arrived exactly how I ordered it and it was delivered the following day. I have ordered from RevZilla before and it has always been perfect. Overall great service.

Date of experience: April 15, 2024
North Carolina
1 review
0 helpful votes
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Bad Tire
April 25, 2024

I have had this tire mounted and balanced 6 times and every time I put it on the bike it whobbles. I thought it was the bike or rim so I had the shop check my bike and rim. After spending over $150 on services it was deemed a bad tire. I will be contacting customer support to get this straightened out

Date of experience: April 15, 2024
Texas
1 review
0 helpful votes
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Shipping
April 25, 2024

Paid next day air Wednesday evening. Didn't get tracking info until Friday evening and when checked the tracking it said shipped ups ground and expected delivery by Tuesday the following week. So I call the service line and had a talk with a representative. They took care of reimbursing the extra next day shipping and gave me a refund. I need the part before Saturday race. However, the whole reason for placing the order next day didn't go as plan. Didn't get my ordered as expected (next day air), but did get my order (ground)

Date of experience: April 15, 2024
Kimberly E. RevZilla Rep
over a year old

We do apologize for the issue with our estimated shipping times. We try to be accurate unfortunately many factors can change these estimates.

Florida
1 review
0 helpful votes
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Puig - the best windscreens
April 25, 2024

My product was originally lost by UPS so it took a littler longer to receive but Revzilla made up for it and re-shipped the item overnight and it's very much appreciated. The windscreen is great as it's my second one and it looks amazing and easy to install!

Date of experience: April 15, 2024
Pennsylvania
1 review
0 helpful votes
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Sales tax.
April 25, 2024

Not happy about the extra 2% sales tax For Phili. I understand it's a state reg. I order a fair amount of goods, clothing, tires, etc. 2% adds up. I would move out of that cesspool.

Date of experience: April 15, 2024
New York
1 review
0 helpful votes
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Quick delivery
April 25, 2024
Updated review

Site allowed comparison shopping and selection. Did not have helmet I wanted in stock but then no one else had a good selection of size large in March.

Date of experience: April 15, 2024

Easy to select
April 12, 2024
Previous review

Easy to select

Date of experience: April 2, 2024
Iowa
2 reviews
0 helpful votes
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Great services. Happy chappy
April 25, 2024

Was an easy site to navigate. Fast shipping. Good prices and the best return policy.

Date of experience: April 15, 2024
Arkansas
1 review
0 helpful votes
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Problem with Order
April 25, 2024

I had an issue with an order being split and half of the order gone missing. Once RevZilla was made aware of the problem, they identified the issue, and overnighted the missing portion of my order straight away. Mistakes do happen, but RevZilla handled the issue with professionalism and an immediacy that got me back on the road as quickly as possible. I highly recommend RevZilla.

Date of experience: April 15, 2024
Kimberly E. RevZilla Rep
over a year old

We are sorry you had this experience we will be contacting you to help get your issue resolved.

Mississippi
1 review
0 helpful votes
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Great prices and fast shipping!
April 25, 2024

So far my experience has been great and will happily return!

Date of experience: April 15, 2024
Georgia
1 review
0 helpful votes
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Huge selection and great service. Membership is a great deal.

Date of experience: April 15, 2024

Easy to navigate
March 8, 2024
Previous review

Easy to navigate

Date of experience: March 8, 2024
Texas
1 review
0 helpful votes
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Excellent customer service
April 25, 2024

Easy to navigate. Informative videos. Easy returns.

Date of experience: April 15, 2024
Utah
1 review
0 helpful votes
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It's easy to find the parts I need on the OEM part finder and then to also shop aftermarket parts and price match all very easily

Date of experience: April 15, 2024

Great experience, however aftermarket options are sometimes...
April 6, 2024
Previous review

Great experience, however aftermarket options are sometimes limited

Date of experience: April 6, 2024
Missouri
1 review
0 helpful votes
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Really love this exhaust
April 25, 2024

Just buy it. Looks great and sounds amazing. Would buy again.

Date of experience: April 15, 2024
South Carolina
1 review
0 helpful votes
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Great
April 25, 2024

RevZilla's selection of products is awesome. I just purchased a new naked motorcycle. Finding the right gear for the bike and me is a fun and exciting experience. This is my 6TH motorcycle, and RevZilla is the place to go. There product reviews are extremely helpful, in making good choices.

Date of experience: April 15, 2024
Pennsylvania
1 review
0 helpful votes
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Really happy with the shoes!
April 25, 2024

I've never had motorcycle-specific shoes or boots before. They're amazingly comfortable and look great! Delivery was fast and they were really well packed.

Date of experience: April 15, 2024
Iowa
1 review
0 helpful votes
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Best riding shoes so far
April 25, 2024

I ordered the Alpinestars J-6 WP Women's Riding Shoes in grey/purple. I'm normally a women's size 10 but sized down to 9.5 per previous reviews and I'm glad I did (probably could have gone down to a 9 in all honesty). These shoes are super comfy for riding and also just when walking around, they don't slip on any surface I've come in contact with yet. They have great ankle support too! So far the best riding shoes I've had so far.

Date of experience: April 15, 2024
Iowa
1 review
0 helpful votes
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Was able to test out the new gloves in the rain just a few days after I received them. Kept my hands nice and dry and warm in around 50 degree weather.

Date of experience: April 15, 2024