On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.
RevZilla Reviews Summary
Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Revella is great never had an issue they're always quick to respond.
The citation too helmet that I purchased however I will only get four stars the internal sun visor is hardly tinted on like the LS2 previous version which had a nice dark tinted lens that came stock with it and it allows a lot of air flow through sometimes too much even with all the vents closed ( contacts don't like wind)
Guy in video is great! Will watch more of the videos
Easy to find parts! Was quick to find what fit and a great price as well! Shipping was spot on!
Quick and easy site to use. Always get things fast
Nice product. Easy install. Just what I was looking for. Only issue was 2 of the rubber grommets were missing
Really difficult to find decent pair of riding jeans that fit and aren't $300+
Disappointed these were no where near size listed 40x32...keep looking...gotta b a pair out there
Fair prices and free shipping what more could you want.
Product was as described and shipping was fast, overall experience was excellent
I hate this company. I buy one item and they loose it. A $600 exhaust system. Been waiting a week and no updates. Contact them and they say oh well it's probably lost. Wait another week and we can file a claim. What a joke. Never dealing with this joke again.
Great customer service. I'm going g to continue shopping here
We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.
Alren Ness is top of the line. Price was great. My bike breaths better. Win. Win.
Kirk
Always the best deals, but it's the support that keeps me coming back. :)
Found what I was looking for at a reasonable price. RevZilla shipped the item quickly, packaging was done well, and it was delivered a day early. These things are important to me and RevZilla knocks it out of the park every time.
Very easy shopping and ordering. Quality products. Highly recommend.
I ordered my fairing on a Tuesday, for a trip I was going to take the following Monday. The site said it would be shipped the next day from time of order and arrive within 3 days. It did not arrive until the following Tuesday. I understand that this is not entirely revzillas fault. But in a world of CERTAIN companies with 2 day shipping or even same day and obscene expectations, I'd say I would have been happy with half of the 7 days I had to wait.
We apologize for the delayed delivery. Unfortunately, sometimes carriers do take longer than we anticipate delivering. We do appreciate you taking the time to let us know about the issue
The product descriptions were misleading. When it said the front disc pads came in pairs I understood it to mean that since my BMW's has a pair of brake discs on the front axle that one order would do both discs, Wrong! So I had to reorder another set of front pads and because the cost didn't meet your free shipping cost limit they were more expensive. Needless to say I won't be ordering brake parts from Revzilla in the future.
We appreciate your honest opinion and will follow up with our team to get this corrected. We hope to get things right next time. Thanks for letting us know.
Revzilla indicated same day shipping, I think. I ordered on Sunday expecting shipping on Monday.
The request for shipper to pick-up was made on Monday but the shipping company didn't pickup the package until Wednesday. I still got the package on Saturday but that was later than I expected.
So, not bad at all but later than I expected.
Good prices and products. Also like the telephone help sessions.
Hello,
Products received perform as expected.
Placed two orders within a few hours and I couldn't mention anyhow to join them on in order to save on shipping charges althought it is my mistake it is sad that the whole process cost me so much.
If you add this with custom charges and $CA exchange rate; the whole experience is not whortwhile.
Thank you for taking the time to share your experience with us. We are sorry to hear we fell short of a great experience. Please know that we take your feedback seriously and will be passing it on to our Leadership Team.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We do apologize the carrier lost your order and will get this resolved but we do have rules/guidelines we have to follow. We are sorry you had this experience we will be contacting you to help get your issue resolved.