On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.
RevZilla Reviews Summary
Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Great prices and great delivery times. Free shipping also a plus.
Loved the sizing charts and things for different items. It definitely helped in getting things sized correctly. The videos on most products were very helpful.
Not a fan of the selection of some things, but love the reviews and breakdowns of gear to find what I need.
Love it! Thank you kindly and I will continue to shop
It was about time to change batteries on the bike, old one wasn't hold a charge. Order new battery and happy with the purchase. Delivery was very quick
Always a great selection and best prices anywhere. Never a problem returning items if need be.
I ordered a helmet size XL, I got size L instead.
Sent it back, bought a new one size XL, got S.
Very disappointing and a hassle for me.
Quick and easy but being able to try sizes at Cycle Gear made all the difference. Would have been far less likely had I not been able to try them on.
Revzilla price matched the pillion seat I needed which I was quite happy about. Shipping took over a week for something available in the same state but other than that I had a great experience
Ordered one day. Got order the next.
Fast shipping
Could not tell if I received my military discount.
Easy install and I like how it fits over the existing windscreen. Seems solid, we'll see how it looks after this season! Fast shipping and arrived exactly how described.
I usually have no complaints but the handlebars did not even come in a box. Form wrapped and no doubts of what they were left sitting on my porch. Luckily there aren't many motorcycle owners around my house.
I ordered a set of brake pads and got them extremely fast.
Order a Arai helmet. Found a lower sale price they matched price. Great company will always buy from RevZilla.
Fast shipping happy with my helmet great fit quality product.
I am a first responder and completely forgot to verify my purchase with ID.me. So, I emailed the generic RevZilla customer service email, requesting information about how I can get a potential discount on my purchase. I was greeted with a delightful email from Casie M that told me she would credit my original payment method 5% back, which on a $1,000 purchase, is substantial to me. I was completely happy and I will continue to shop at RevZilla. And, did I mention my exhaust came in two business days? I will always recommend RevZilla to everyone.
Easy to navigate, good interface, fast shopping, detailed product spec/descriptions, good number of reviews, mostly competitive price, acceptable return policy.
I like the ease of shopping online with Revzilla. I have been a return customer for nearly 10 years now. And the customer service is great
Pretty good that is why I am a return customer
Order items for my Harley was easy to locate what I was looking for and easy placing the order shipping super fast items was as described packaged very well customer service was quick to reply back when I had a question will definitely do business from revzilla for now on for my Harley needs
I bought a chrome shifter for my banshee. It showed up quick! Part looks really good. BUTTTT... When I put it on the bolt felt like it was stripping and as u tighten it the shifter was sliding off the shaft. I'm gonna have to remove it in a few weeks when I get a chrome side cover and I'm afraid it won't go back on because it will be stripped.
When online to purchase some head gaskets was able to find the ones I wanted purchased them and they were literally delivered to my house about a day or two best service by far will be coming back to order stuff from the site
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.