• RevGenetics

RevGenetics

Overview

RevGenetics has a rating of 4.79 stars from 2,976 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevGenetics most frequently mention shopping experience, customer service, and last order. RevGenetics ranks 15th among Vitamins & Supplements sites.

Positive reviews (last 12 months): 100%
Positive
4
Neutral
0
Negative
0

What reviewers want you to know

Positive highlights

  • free shipping would be the icing on the cake, otherwise a great shopping experience
  • I was unable to access the discount code provided by Sarah Westall.

Critical highlights

  • From what I see so far either it's a scam or just very poor customer service.
How would you rate RevGenetics?
Top Positive Review

“RevGenetics delivery”

Sigrid K.
4/25/23

There was a "heads up" on the website that International Orders could experience delivery delays, and indeed there was an extra week or two of a wait, it was more than likely a Customs delay. I received my order and it was well-packaged. I'm pleased with the product and happy to have been able to take advantage of the reduced price during their sales promotion! Well worth the wait!

Top Critical Review

“FIX THE WEBSITE”

Michael D.
8/11/21

Have been trying to order for 2 days. Will not let me login. Does not recognize my email or password. Cannot open a new account as it rejects my email. Have called to straighten it out, put on extensive hold and told to leave a message for call back. Left message, no callback. I doubt this company is even interested in sales. It's customer service and website suck!

Reviews (2,976)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (11) customer service (9) sarah westall (4) 50% discount (6) post office (3)
Thumbnail of user sigridk10
1 review
0 helpful votes
April 25th, 2023
Verified purchase

There was a "heads up" on the website that International Orders could experience delivery delays, and indeed there was an extra week or two of a wait, it was more than likely a Customs delay. I received my order and it was well-packaged. I'm pleased with the product and happy to have been able to take advantage of the reduced price during their sales promotion! Well worth the wait!

Thumbnail of user michelley906
1 review
0 helpful votes
December 19th, 2023
Verified purchase

Tesponsive, courteous, solved the issue quickly. Couldn't be more pleased. Thank you!

Thumbnail of user phild639
1 review
0 helpful votes
April 4th, 2023
Verified purchase

I've been using this product for years and I like it.

Thumbnail of user katyat7
1 review
0 helpful votes
October 8th, 2023
Verified purchase

Great experience
Get my orders in timely manner
Thanks!

Thumbnail of user remob2
Remo B.
1 review
11 helpful votes
April 12th, 2020
Verified purchase

Economical International Shipping should be free on order over $100 or $150 or $200. AFter a certain amount, it would be great to have some shipping discount. I live in Canada, with the Currency FX rate + shipping, it's expensive. Perhaps reward loyal customers and order of a certain amount of money. Thank you

Thumbnail of user richardn1373
1 review
0 helpful votes
March 8th, 2023
Verified purchase

I've been using the products for years. I hope it works.

Thumbnail of user sergioo84
1 review
0 helpful votes
September 22nd, 2022

Otimo atendimento, resolvem todos os problemas pelo email, fornecem soluções e é uma compra segura. Otimo

Thumbnail of user scottf584
Scott F.
1 review
5 helpful votes
June 12th, 2020
Verified purchase

So far so good. One suggested improvement: Tell users what the cutoff time is for same-day shipping + whether shipments also go out on Saturdays.

Thumbnail of user richards2192
Richard S.
1 review
17 helpful votes
June 13th, 2020
Verified purchase

There's really not much to type about, except that I thought your Fisetin was priced really high. If I get my order by around Wednesday of this week, I might think about buying curcumin in the sort of liquid release that you have, (which I think is neat), and then perhaps Quercetin, although it seemed slightly high also, but perhaps it is nano-like. What does impress me is that you are asking me, so I think that is great.

Thumbnail of user kamc5
Kam C.
1 review
0 helpful votes
May 28th, 2020
Verified purchase

There was a little wait time to receive it but other than that, it's a great product.
Maybe have better deals to buy in bulk.

Thank you!

Kindly,
Kam

Thumbnail of user edm117
Ed M.
1 review
0 helpful votes
May 23rd, 2020
Verified purchase

Easy to use. Well designed page. Loved that I can go back shopping, from cart, or even after putting my shipping info, etc. without rendering them again. But why do you need my phone number ? I don't get that.

Thumbnail of user susans1858
Susan S.
1 review
6 helpful votes
February 21st, 2020
Verified purchase

First time ordering on line but I have been receiving this product from you for years. Last order in December 2019. Please notify me how to go forward. Don't want to receive 2 orders each quarter.
Thanks, Susan

Thumbnail of user antoniot96
Antonio T.
1 review
0 helpful votes
August 27th, 2020
Verified purchase

Excellent! Paid 40 dollars at the post office don't know why maybe customs but didn't pay last time I ordered

Thumbnail of user kathrynt79
Kathryn T.
1 review
0 helpful votes
April 21st, 2020
Verified purchase

Lots of up to date information available on the product which is great. Ordering was efficient & easy.

Thumbnail of user radhik
Radhi K.
1 review
0 helpful votes
April 15th, 2020
Verified purchase

It took several hours, but I was finally able to access the 50% discount that I received in an email promo. Thanks.

Thumbnail of user nicolasv19
NICOLAS V.
1 review
15 helpful votes
May 8th, 2019
Verified purchase

I started out many years ago with resveratrol and soon graduated to Nitro .. And have been on NMN ever since and it never fails to lift your energies up.. every morning right before breakfast..to give you that boost for the whole day.. And I can take to my twice a week 6km jogs without batting an eye. Me in my mid 60s and my wife of middle age. I truly recommend more seniors not to ignore this kickstart to your daily regime.

Thumbnail of user humbertoa8
Humberto A.
1 review
14 helpful votes
May 22nd, 2019
Verified purchase

It would be advisable if other than the Directions in the bottle label, a small note would be included with the order specifying the conditions to best take the capsules; i.e. before or with or after meals, and if can be combined with other capsules such as NMN and Resveratrol at the same time. I have been advised to have them together with Yogurt; so explain why it is best than on an enpty stomach with a glass of water, etc. etc.
Cheers.

Thumbnail of user bobk229
Bob K.
1 review
10 helpful votes
August 8th, 2019
Verified purchase

Order process is good, although I had to resort to trial and error to find the breakpoint for free shipping. I did not place a recurring order because I'm not sure whether shipping is free and whether "discounted bulk shipping" means August sale prices; I suspect the answer is no in both cases. I'm always nervous when I order so much at once that it might not arrive since I believe you always use USPS and your terms admit USPS sometimes loses mail and says it was delivered, and you take no responsibility.

Thumbnail of user sherib36
Sheri B.
2 reviews
11 helpful votes
May 12th, 2020
Verified purchase

I thoroughly enjoyed the online shopping experience with Rev Genetics and discovering the unique supplements they offer. My health is already improving in a short period of two weeks. In addition, my order was delivered swiftly and accurately: even during a pandemic.

Thumbnail of user mayers
Mayer S.
1 review
0 helpful votes
April 21st, 2020
Verified purchase

Other than length of time for delivery, I am satisfied. Took a while to figure out the best way to use with food. Some suggestions would have been helpful. Thanks!

Thumbnail of user sangyunh
SANGYUN H.
1 review
6 helpful votes
May 30th, 2020
Verified purchase

Your immediate response to my question via an e-mail as to whether the delivery to Korea is possible was very informative and beneficial. I just could have complete ordering 2 bottles without any difficulties.

Thumbnail of user martinh305
Martin H.
1 review
0 helpful votes
April 3rd, 2020
Verified purchase

perhaps add a warning to countries that customers may get taxed import duty before local mail service will give the parcel over to them.

Thumbnail of user nemethi1
Nemeth I.
1 review
0 helpful votes
June 14th, 2020
Verified purchase

I recommend, it is a very serious company, quality products, promptness and assistance, I will continue to buy from them

Thumbnail of user constantinosk4
Constantinos K.
1 review
12 helpful votes
November 14th, 2019
Verified purchase

Well as my first time , i did had some issues, but in the end i did managed to do it right, i don't find any discount code, i have no clue where is that. Please do not send me any extra products yet, after i try this one i will let you know if and how much more i will buy in my next purchase. Thank you.

Thumbnail of user kennethf44
Kenneth F.
3 reviews
8 helpful votes
January 31st, 2020
Verified purchase

This last order of NMN seemed to be over due and not tracable once it left the USA and I answered your follow up email sent on the 29th January (US date) that I hadn't received the order. But I jumped the gun because the order reached me today which is the 31st of January (Australia time) I hadn't accounted for the time lag between the two countries, so I should have waited another day in answering whether I had got it or not.

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Anthony L.

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4.8
2,976 reviews
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