RevGenetics

It would be useful to have estimates on shipping times to be able to make an informed choice on standard or priority.

Initially, I'd paid for priority shipping to an address in Chicago at a total cost of $180 including the order. However, the shipment did not arrive on time and I had to return to the UK. I was worried the package would still be sent to Chicago so I promptly contacted RevGenetics and Anthony Loera dealt with my order. I have to say, Anthony was excellent. He made provision, at no extra cost, for the package to be sent to my home address in the U.K. And I'm very happy to say it arrived safely with DHL a few days later. I think there was initially a supply problem with the MetaCurcumin but everything was resolved to my satisfaction. Great job RevGenetics. Would I be able to avail these kinds of shipping prices to the U.K. In the future?! I hope so. I'll be leaving this feedback on google maps too and please feel free to publish this anywhere else you think it may help.

Have been trying to order for 2 days. Will not let me login. Does not recognize my email or password. Cannot open a new account as it rejects my email. Have called to straighten it out, put on extensive hold and told to leave a message for call back. Left message, no callback. I doubt this company is even interested in sales. It's customer service and website suck!

Since supplements aren't regulated by the FDA, transparency is very important to me when buying these. I have bought their Nitro Resveratrol several times in batches, so have spent a lot of money to them. Recently it came to my attention that one of the ingredients in this product, Polysorbate 80, is quite controversial as it has been linked to colon cancer. I asked a question about the dosage on their site, but they answered 3 months later (and only privately) that the product has been renewed without this particular ingredient. Since I bought a whole batch I still have a lot left so I asked them again how much Polysorbate 80 is in this, as I am worried it might not be safe. They then replied that the formulation is a trade secret and they cannot answer my question. They also had my question removed from Amazon. You would think they could at least disclose information on the dosage of one particular, controversial, ingredient. I am not asking for the entire formula. The lack of transparency and need to keep hiding or removing my questions is really disappointing and makes me pretty distrustful of the company as a whole. I'll be buying my resveratrol elsewhere in the future.

Update - I appreciate the quick response from the company. Most of my complaint was based on the fact I barely got a response before and never an answer to my question. For a consumer, it's hard to decide whether to take a supplement or not when you can't be sure about the dosage of one or several of the ingredients. Studies always mention what levels they have found to be safe, but that's not of much use when you're not sure how much of it you're ingesting yourself.

I ordered a supplement from RG and personally called the company to ask if they could send in an expedited manner regardless of the cost I was willing to pay as my daughter needed this supplement ASAP. They explained all the issues they had shipping from Florida to Toronto so I suggested the solution was simple - take all their packages to the post office and simply send it EXPEDITED - nothing gets hung up in customs and I get packages in 1-2 days from anywhere in the US with no issues at the border. Here we are 9 days later and the package has moved from Florida to NY. Can hardly wait - perhaps I'll get the supplement I personally called for due to the extraordinary importance of starting the treatment in another few weeks and will include duties and brokering fees as they used some totally obscure shipping company I've never even heard of. How difficult is it to ship through the postal service and provide good customer service. Don't bother ordering with a company who could care less about their clients. Zero stars

User friendly with questions answered in good time considering time difference & helpful website, change of country for cost is easy & very fair, took only 2wks to receive, products in excellent packing that I could recycle & it's only been 2days using so will let U know how I feel. Fingers crossed, hormones & energy will be less sluggish. I'm extremely healthy living though since turning 48yrs, body has started to slow oddly, running isn't as easy, periods are heavier, weight training has lessened & ive gone from 30x25mtr lap pool to 12! Tried everything so fingers crossed.