After paying for more than 6 months. As it wasn't working for me I only lost 6 lbs total. The recipes are very good. I asked the administration if I would still have access to the Facebook group / app after canceling. I was told yes! Guess what 2 days after canceling I've been deleted from the app and Facebook group. Pretty petty if you ask me. After paying 6 months at FULL price. I should be able to still see recipes and have conversations with the fb group. Definitely won't be telling g my friends and family to join!
Terrible! They don't explain the program until after you pay, but becase they offer you a money back guarantee, I went ahead and signed up. The app is not easy to follow and the recipes are not simple, so I decided it was not for me and asked for a refund. When I contact customer service for a refund, there is so much red tape to get a refund (I would have to take pictures of meals I made with their recipes for fourteen consecutive days and send them in) that it is alamos impossible to "qualify" for the refund. As the recipes are the main reason I want to get a refund, this is pointless and ridiculous! If their program was actually good, the one back guarantee should be no strings attached, clearly they know they are offering a bad program. I will update this if they change their mind and actually offer me my money back without their ridiculous requirements.
This company is trash. If you sign up for their promotion they automatically sign you up for a stupid subscription. They don't notify you when they are getting ready to charge you for their program and there's no phone number to call. This program does not work. ZERO stars
This is a scam. The so called diet is so limited that it is impossible to follow. You can record what you eat but it doesn't give you calories or any other value.
They refund your money.
I downloaded this app and decided very quickly it isn't for me. My first red flag was when I bought one of the e-books at half price and was charged the full amount. When I canceled my subscription after 3 days because the program isn't for me, I was told I wouldn't even receive a partial refund. This program is a complete scam.
Like someone else said, you can't learn anything about the program until you download it. Once I did, I immediately realized it wasn't for me and canceled. They refused to refund my money. Offered me a lifetime membership to Something I can't use. Then offered me a partial refund. Then pulled both of those since I had already filed a claim with PayPal to get my money back.
Do not purchase the app. Its sooo expensive and its terrible. Every question that you ask you never get straight answer. They just copy paste from the script. I made a huge mistake purchasing the app and if you don't like it they will not reimburse you.
If I could select zero stars as a rating, I would.
This company is nothing but money grabbing who claim to give a $#*! but really don't. I purchased this and had issues with using the app straight away. Once I requested a refund, they did nothing but hound me to stay by offering every free thing under the sun. It was down right harassment even though I made it extremely clear that I just wanted my money back. I was then offered a 50% refund and then told them that I had taken screen shots of all messages and would do whatever I needed to do to warn others. They promptly said they would refund the full amount within 5-10 business days. That was on 30th March 2024 and still have not received refund even though they claim to have refunded me. Reporting them to the ACCC.
AVOID THIS DODGY BUNCH.
Super responsive team helps in no time. This is actually the first app that helped me to lose weight without hesitation. Meals are easy to make and very tasty. Highly recommend
I signed up thinking this would be a good option after some research. It didn't work for me, as I found the meal plans too restrictive, and the app didn't really provide much benefit to me. Unfortunately I was set up on auto-renewal and was charged 50% more for the next 6 months than I had been for the initial signup.
When I contacted customer service I was basically told too bad - that's our policy. So I'm out $100 for an app I don't use, and could get no resolution. I've NEVER had an app or software not refund me when I was charged for an autorenewal I didn't want. NEVER. Shouldn't they send a warning email that the charge is coming? YES. Shouldn't I have received a receipt when I was charged? YES. But none of that happened and customer support refused to help me. There are so many better apps out there - Noom being one of them.
I paid $72 for my subscription and decided it wasn't for me. I cancelled it after a month of having it and 6 months later I was charged $99. They are offering 50% return saying they aren't able to give me a full refund. I would think if you can give me 50% back you certainly can give me a full refund.
I have been looking at programs for 2 months. Reviews about this company must be either co-erced and uninformed. This is NOT USER-FRIENDLY! I work in apps and computers all day- you have to cook their recipes- no nutritional assessment if you just want scrambled eggs and fruit or yogurt with sunflower seeds. They refuse to refund my money unless I do their program WITH PROOF when I complained it's not user friendly…
They put an ad on instagram for 5.99 and chargee me twice within a month on my paypal account 15,99 and 38.99! They don't answe messages. This is a ripp off.
Tbh, I am so disappointed! I paid for the program for 6 months. I downloaded the app and after 1 day knew that this program was not sustainable for my lifestyle. I contacted RH (which their customer service seemed like nothing but poor AI). After about 5 rounds of me saying this wasn't the program for me because it involved too much prep work (nearly 2 hours everyday for a vegan diet)... they kept trying to extend my service for no additional money - first a full year, then forever - basically, they DID NOT WANT TO GIVE ME MY MONEY BACK, whatever it took. When I was adamant that no amount of time with this program would make it fit my lifestyle, then I get the email that there would be no refund because I downloaded the app. I contacted PayPal and still RH refused so I had to escalate it to Paypal to see what they can do.
I paid for 6 months and after 1 day - 1 DAY! - changed my mind. This company is a scam!
I agree this company is a total scam. IF I CAN RATE A ZERO I WOULD! THEY DO NOT DESERVE A 1. We all should get together and sue them and get our moneys back! There has to be some kind of law against apps taking our money and not giving our refund. They wanted me to do the program for 14 days then send pictures of my food lol and evidence that I did the workouts. I dont have time for this bull*** I promised to sue them and shut them down and they refunded me my money in full. BUYER BE WARE DO NOT PURCHASE THIS APP. IF YOUR UNHAPPY THEY WILL NOT REFUND YOU!
Good luck with customer service if they ever respond they are not helpful! Dont ask for your money back.you will never get it!
Stay away- Go directly to NOOM!
I bought this as a total impulse purchase without checking reviews etc first, and then as soon as I was able to download and look through the app I realized I made a mistake. Within ONE HOUR of purchase I contacted the company explaining everything and asked for a refund, they refused. So, poor company values. The reason I did not like the app/program: you are not allowed to freely enter what you've eaten for the day, you MUST eat from their meal plans or else you cannot track your eating for the day. It allows you to track water and weight, and if you do their exercises, but it is very limited. It said they would provide recipes and suggestions for grocery shopping, but it's literally what they list or nothing at all. Their way or the highway. And hey, maybe someone out there likes that format? But again, just an hour after purchase just looking through the app (they don't let you see the app until you have paid for it, so it's hard to know ahead of time) I found that really is not what I was looking for and that it wouldn't work for me. I was able to purchase the program/app "on sale" for $73, which apparently was 50% off (so it normally costs $141.5 for just 3 months). I don't know about anyone else, but I cant just throw away $73 and the fact that they wouldn't even consider a refund just shows they don't actually care if people like or use their app just so long as they get your money.
I am a very versitile cook and have many ingredients and seasonings in my pantry. However, the recipes on this app were so cumbersome and would require so many special ingredients, I did not wish to go forward. However, be advised WARNING - if you download the app simply to see if it works for you - even if you NEVER once USE IT, Reverse Health will not fund one penny back to you. This was a complete WASTE of MONEY.
So I signed up for this program and after reading through and realizing that this program would not work for me because of the health issues I suffer from and I just got approved to have yet another back surgery and would not be able to do any type of movement for a good long while that it would be better that I wait and maybe look into this afterwards. After less than 24 hours I requested a refund of the $80 I spent to for a 6 month program, they came back that they could only refund my 1/2 my money back! REALLY, 1/2 my money that they didn't even earn they are just STEALING THE MONEY. So before sending them any money make sure you really want to give them your money... on second thought if you want to give money away just send it my way cause after this back surgery I'm going to really NEED IT!
Reverse Health focuses on women's health which is a first but definitely not the last great thing. They are the only weight loss program that focuses on menopause that I was able to find.
Answer: I think they sit very close to scammers - they do post content but they do not care about the actual people who try to use their product.
Reverse Health has a rating of 1.2 stars from 101 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Reverse Health most frequently mention customer service, meal plans and refund anything. Reverse Health ranks 197th among Mobile Applications sites.