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Reverse Health

How would you rate Reverse Health?
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Canada
1 review
1 helpful vote
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A waste of money
March 2, 2024

I purchased this app thinking it would help with Menopause weight gain...absolutely useless and a gimmick to get you to sign up.
Read the fine print as they charge you another 180.00 Canadian in the subscription!
Worst app out of all the health and exercise apps and a total waste of money!
Why didn't I read these reviews first!

They have well written responses to my refund questions so I know this happens often!

Date of experience: March 2, 2024
North Carolina
1 review
3 helpful votes
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Worthless!
June 25, 2024

The biggest scam and rip off I have ever had to deal with. Can't speak to a person, can't cancel (tried and thought I did) had to cancel my credit card. Thinking about this... DON'T DO IT!

Date of experience: June 25, 2024
California
1 review
4 helpful votes
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Buyer Beware!
January 22, 2024

I was excited to find a highly rated program through Forbes. Everything looked and sounded great until I purchased the 6 month program. Please note that you can't see anything until you download the app and there is no free trial period. Once you open it, you are toast. The recipes are limited. You can't "swap"
Foods as easily as you think. There isn't a scanner to help with tracking. When you ask for a refund, you get a continued sales pitch of "well, we can give you this or that" instead of a refund. The most they would offer me was 50% back. This is a scam and they should not be allowed to sell their product anymore.

Date of experience: January 22, 2024
Australia
2 reviews
3 helpful votes
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Adding to my last
March 28, 2024

Interesting to see the reviews that are not actually IN their site not are through trust pilot and jabber. Please be aware, from reading others, my point of brow appears correct. They don't care, they don't keep in touch and they are after your money. Be very mindful of that auto patent in PayPal. I'm blocking them on all y screens as I only want to leave out to the ethers now, their karma. When I tired to cancel due to my injuries, the first free ladies were lovely, Csilla. You were unsympathetic, uncaring and just wanted the money. Thanks for making me even more aware of who works for them and what is representative of that company.

Date of experience: March 28, 2024
Washington
1 review
11 helpful votes
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Predatory practice
June 10, 2023

This company is a shell of an plan aimed at collecting auto-renewal fees they fight tooth and nail not to refund. "Recipes" are simple (eat toast with avacado or berries with yogurt) to unappetizing (salmon on scrambled eggs) but definitely NOT low carb as promised (toast, pasta or potatoes with most). Not worth the money you'll never get back.

+3
Date of experience: June 10, 2023
Georgia
1 review
2 helpful votes
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Beware of this organization as once you sign up, you won't hear from them again. I was promised in my welcome email that more information would be forthcoming soon about their program once I signed up. I never received another email. The subscription was for 6 months with a renewal today (3/24/2024). I never used the program at all and I forgot about the subscription completed. There was no reminder or follow up email until my credit card just got hit today with a $99 renewal. I traded several emails with this organization to explain the situation and also that this is a financial hardship for me. There was no understanding and I was told repeated to "refer to the policy," that refunds are not given unless you cancel prior to the renewal date. That is great, but if you forget about the renewal and are never contacted by the organization, then you lose your money. Never again!

Date of experience: March 24, 2024
Lithuania
4 reviews
2 helpful votes
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My wife loves this program. She is using it on my phone and she even sometimes shows me some exercises that are easy to do because I can not stand for a long time. Worth the money. She is eating healthy, makes me healthy dinners and she is happy!

Date of experience: June 16, 2023
Illinois
1 review
0 helpful votes
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Requesting refund
October 28, 2023

At first they denied my refund request, however, when I was able to show them their terms of requesting refund, they were very helpful. Caroline in particular did a fantastic job of keeping in touch with me and getting my refund expedited. Very much appreciated all her help!

Date of experience: October 27, 2023
Canada
1 review
2 helpful votes
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Don't even open this app. I looked at this app last Sept, filled out questionnaires and got charged. Could not open app. Tried to remove my self and delete and get refund. They refused. Today I got another charge of $150. I checked my phone for reoccurring subscriptions and it was not there. Again no notice renewal of charges. I had to spend 2 hours fighting for it back. Screen shot all your messages! They honestly wanted me to prove I sent a cancelation notice. I told them to show me I didn't.

Date of experience: March 17, 2024
Texas
1 review
1 helpful vote
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Making money by any means
February 20, 2024

If you decide to up an initial exploration of this app screenshot everything. Do not use PayPal to pay. Reverse Health do NOT send you further information or any notification that they'll auto renew. Customer service messages are pro forma & no help. They auto renewed €139 and did not reply to my complaint. I contacted PayPal but because I did Reverse Health REFUSED to refund. PayPal found in their favour. They send NO NOTIFICATION of renewal (like every other business) and you are supposed to recall what you read over a year previously. They maintained they were right & did not take any criticism on board. If this review stops someone else being defrauded then I'll be happy. Reverse Health are clearly only interested in getting your money!

Date of experience: February 20, 2024
Florida
1 review
1 helpful vote
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As I'm seeing with other people here, they charged me $99 for a subscription that I didn't even know I signed up for. They say I agreed to it when I initially filled out a survey to begin the program six months ago. I never did anything with the program after that initial contact. I received a couple emails from them, but never with any terms or conditions or anything indicating that I had signed up for a subscription. It's a scam. They offered me a 50% refund and access for life. They say that's the best they can do but of course they could give 100% refund and they just refuse. Don't do business with this company.

Date of experience: March 24, 2024
Wyoming
1 review
5 helpful votes
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This company charged me twice, and over charged me in total without ever giving me a chance to confirm what i was purchasing. Now they won't refund anything. A complete and utter scam, they should be shut down.

Date of experience: September 26, 2023
Illinois
2 reviews
8 helpful votes
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False Info Lures You In
October 6, 2023

I admit I was excited to try something difference as I struggle with my weight. I should have done more research instead of getting caught up in the ads as this is all a hoax. There is no actual nutritional support it's what you already know if you have done weight loss programs in the past. The most frustrating to me is there is a FB page private to members that I was denied access to and have asked for assistance and told to request to join the page. 5 times I have asked to join the group and I am tired of not being accepted and reapplying. Lesson learned for me with this program and hope to save others before they waste their money on it.

Date of experience: October 6, 2023
Washington
1 review
1 helpful vote
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They'll take your money
February 24, 2024

They billed me $99 months after I quit.
The program itself is just another restrictive, time consuming app like Weight Watchers. Just move more, strength train, and use a simple food tracker to understand where you need to improve your diet.
I tried it last summer and after a few weeks deleted the app and unsubsribed. So yesterday they billed me for $99. I asked for a refund, they refused, I filed a complaint with PayPal.
I'm now getting multiple emails daily emails from a person using a different name nearly every time making different excuses not to give my money back. They tried offering me their useless program for life; I don't want it. I want my money. They ADVERTISE that they will give refunds. Of course I filed a complaint with PayPal, and now they're saying they can't give my money back because of this. This is absolutely bogus - of course they can give my money back (which I actually need for my family) any time they choose.

Date of experience: February 24, 2024
GB
1 review
13 helpful votes
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Bought app as couldn't see what it was without doing so and after downloading and viewing for a minute I realised it wasn't something I'd manage. Company offered 50% refund then refused to refund anything. I'm taking this to all the U.K. Tv programmes and magazines that deal in unethical selling techniques. Too much money to just lose.

Date of experience: September 6, 2023
Delaware
1 review
10 helpful votes
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Biggest Scam
July 13, 2023

They deliver a health plan once and you'll never hear from them again. But they will bill you 4 times. Billed 10/13/22,1/13/23,4/13/23,7/13/23. No one time tip sheet is worth four $60.00 charge. Of course you forget about their automatic scamming charges. Do not, I repeat,, do not sign up for Reverse health!

Date of experience: July 13, 2023
Florida
2 reviews
5 helpful votes
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Not what I thought it was. Requested an immediate refund. Was denied. Bad business practices, super bad content, this app is for amateurs. My health tracker on my ohone is way better. 72.00 is ridiculous when the "coaches" themselves do no exemplify what a trainer or coach should look like (totally not in shape) or have the knowledge needed charge 72.00! They will.keep your money. Also I've come to find out their refund policy is illegal. 72.00 spent for nothing.ni was never going to be a customer. I thought this was another app with videos for rebounding. I purchased this hy mistake and they still kept my money. DO NOT FALL FOR THIS. You will get much more out of a spiral notebook and a pen!

Date of experience: November 15, 2023

Beware!
October 30, 2023
Previous review

I downloaded this program thinking it was another one referred to me (my mistake) and these thieves will not refund my 72.00! I am going to see if paypal will help out. Watch out! When I looked at this content it was a joke! Subpar app do not fall for it

Date of experience: October 30, 2023
Bangladesh
1 review
3 helpful votes
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Absolutely love this program! I've tried so many programs, but I love this one. I like the structure of having meals spelled out for me everyday. Besides losing weight, I have much more energy and don't crave sugar like I used to in the past. I also like the focus on tracking steps every day. I've become too sedentary since I retired and this tracking keeps me motivated. So positive in so many ways.

Date of experience: June 12, 2023
California
1 review
10 helpful votes
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This company is unethical and unreasonable. Soon after subscribing I realized this program was not evidence based and not right for me. I thought I had cancelled and seems I had not. I was charged 6 months later and PayPal helped me cancel. I reached out to Reverse health for a refund. I was outright refused even though it was a few hours from being charged. I was told I didn't cancel in time. No other company has ever been this unreasonable with offering a client a refund. I do not recommend anyone using this service,

Date of experience: August 31, 2023
Florida
1 review
4 helpful votes
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The app states it is supposed to track meals…all it does is suggest meals and ask if you are similar…a smoothie can be 150 to 1000 calories this is not a reasonable app for weight loss. After realizing I cancelled the subscription and was charge double…do not subscribe!

Date of experience: July 13, 2023

Overview

Reverse Health has a rating of 1.2 stars from 101 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Reverse Health most frequently mention customer service, meal plans and refund anything. Reverse Health ranks 196th among Mobile Applications sites.

service
75
value
73
shipping
21
returns
54
quality
64
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