Retro Stage

They can help with any mishap that may have happend with your order and Will find a way for you and Them to fix that and for you to get what you want.

I ordered 4 1950S dress from here. (order FD*******) One of them turned out to be out of stock, but the seven other were delivered home in France 6 days later, which is a pretty good performance from Hong Kong.
Unfortunately, the 7 shirts were too small. There is indeed something strange with the RetroStage size code, as I had ordered 3XL and 4XL sizes using their guide, when my usual size is a standard European XL, and despite this their 3XL and 4XL sizes were too small.
I hence filed a ticket with their customer support system, and I must admit their response was quick and very helpful.
I had proposed to return the shirts for an exchange. Their answer was I was to keep the shirts and they would still refund 50% of the order, which I thought was a pretty decent deal since I had indeed ordered the wrong size to begin with.
So as a summary, be careful with the size codes, but RetroStage is a reliable on-line supplier.

I'm very "ify" with my expectations on any online order these days. However, the fact I'm taking the time to write this experience should explain itself. I ordered 2 dresses for my girlfriend along with a pair of shoes, and a purse. I had to stop and correct the order for a screwup on my part for her shoes size, be carful with the Euro->American switch (so much for a surprise). Thus it took a bit longer to be corrected (couple weeks) to get here. A long enough time I thought I just threw money into a bottomless pit. Then it came, unlike the typical Amazon order for a dress made from cliche cheap material more than likely from Jeff Bezos and his mass production. The Retro-Stage dresses were surprisingly thick (especially the plaid pencil dress, not included in the photos), very well sewn. They both fit Catherine like a glove. The "Black 1950 Butterfly patchwork vintage" & "Plaid Pencil Dress" were as it says "vintage." Catherine looks stunning in them both, as in HOT! They came just in time for date night in Scottsdale on Friday. Although I admired her in the dresses most, she adored the purse more, thicker than you think pearls handle and the shoes that fit to measure. The ONLY negative I have is the shoes had this "paint thinner" scent after she opened the box, after spraying it with body spray and wiping it with a cloth the scent was gone in an hour and still as radiant.

I ordered 2 coats for a special 50th birthday trip to Paris. When ordering TWO MONTHS before the trip, I sent an email checking they would arrive on time and was told they would. SIX WEEKS before they sent an email saying there was a slight stock delay but that the coats would be sent before the end of the month. Again I sent an email saying that if the couldn't deliver in time I'd rather have a refund so that I could purchase another coat in time. AGAIN I was told they would be on time. The coats arrived at the "last mile warehouse" the day after I had given as my final date, however I built in a 5 day buffer just in case. I sent an email telling them that the jackets were late but there was still time,which they ignored. Now I leave 6am tomorrow morning with NO COATS SUITABLE FOR THIS TRIP. Not even an apology. I am not only fuming, I am in tears. I will NEVER trust this company again.

They have absolutely incredible clothing and I am soooo excited to reciev my order! It just shipped out and I am ecstatic, it only took a few days to process it and it's already on the way!

I order my daughter some dresses for the upcoming school year as I didn't want her to buy it from any "bad quality" store or websites. She shown me this website and I thought the dresses were absolutely adorable, and it's very much her style. We went all out and all in all we spent a total of 205 dollars, but at least we got a 12 dollar flapper dress from all of it. Anyways, we figured it would be here in a week and that was tops…it's August 20. It was supposedly supposed to arrive on August 8. My daughter checks the mail everyday, to no avail- the package STILL has not shown up. I can always see the heartbreak in her eyes as she really loves vintage fashion and was so excited to have these little pieces of history to wear and brag about at school. We follow our package everyday on the "Shop" app and everything about her package is so confusing…one day it's in Taiwan, the next day it's in California. And then BACK in Taiwan. If we knew then what we know now, we would have never made this purchase. Do not make the same mistake we made, I recommend trying Unique Vintage or if you know any others, let me know. This has been so disappointing. DO NOT WASTE YOUR MONEY ON THIS WEBSITE!

What can I say.If I could give this company 0 stars I would. Get so exited by looking at the beautiful dresses fro they web and order2 of them. Paid over a $115 dollars for it and never received them. From the web it is looks like they care about they customers but they not! My package was lost in a mail and I did conformed that by FedEx. This company refusing to return my money back and send me at least 10 the same email, so looks like Bree is just a Chinese computer. They never offer any solution to the issue.Be aware of this company because they will not refund your money. Needles to say that you only find out that they ship from Chine after you place your order. I am disputing my payment through my credit card company, but they feeling that I been treated like $#*! and not like a customer who spen a $100 buck on a dresses. Save your self a time and money and shop somewhere else.
Order#FD*******( to prevent a usual comedy from the company that they never heard from me)I send millions of emails and spend a good amount of time on the phone with FedEx and Post office since they give me all wrong numbers)

Wish I could give them zero stars honestly! The website lies about both processing and shipping time. They say processing takes 1-2 days "Bree" from customer service will tell you it takes 3-6 days. They also state 6-9 days shipping with no other options again "Bree" will tell you it's actually 8-15 days. I multiple times have asked for a supervisor but "Bree" refuses to give up sending me information I have not asked for and answering everything besides the questions I have actually asked like for a return label since they didn't deliver or process within their given time frame so I can be refunded for something I couldn't use due to their mistakes and blatant lies. The dresses aren't even that great of quality and run super super small order at least TWO sizes up if you want to deal with scam artists. If you're looking for a gatsby dress go to amazon great quality, pretty accurate sizing, fast shipping, and GREAT customer service. I only wish I had read reviews on this crappy company before wasting $ on a dress that didn't arrive for my event. & "Bree" unless you plan on sending the return label AND refund don't bother responding to this.