ResumeHelp has a rating of 3.4 stars from 385 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeHelp most frequently mention customer service, live chat, and cover letter. ResumeHelp ranks 21st among Resume sites.
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Easy to use site with great customer service! Loved the choices of templates. Very easy to add your details and edit at any time. Very user-friendly.
Just another website that will make you believe you paid for a 1 time CV then start charging you a monthly fee afterwards and refusing to refund you even when you cancel the subscription using the famous "Company policy" excuse!
Just another website that will make you believe you paid for a 1 time CV then start charging you a monthly fee afterwards and refusing to refund you even when you cancel the subscription using the famous "Company policy" excuse!
Products used:
CV builder
I created a CV and paid a one-time amount $2 with resume help. Only realized after two consecutive payments they charged in my credit card without my consent. I was ripped off $80 by this fraudulent business practice with their policy written in tiny letters.
No professional ethics and ripping off people hard earned money. I am so gutted, and lesson learned - never will trust any online service in my life.
I hope that govt. Should act soon to get rid of these maggots from the society
Tip for consumers:
NEVER use RESUMEhelp.com ... they will rip off
Products used:
Online service to create a CV.
I really like the tips given at every stage as they were very helpful i guiding my thoughts. Also it is easy to use.
Resumehelp.com charged our account $25.00 a month for 18 months when we cancelled the services after 3 months. The customer service was unwilling to listen to the situation and work with us. I HIGHLY recommend using a different company with a reputable service. I ABSOLUTELY think they are aware of accounts not being used and continue to charge them after the free amount of time.
Products used:
The refund policy is 4 mouths.
They are frauds. They get subscription money from my account.
And as a consumer, I have right to ask refund if I never used any services. I requested a refund and they approved it. It has been over a month and I did not et my money back. My bank told me that there were never a refund instruction from this company to my account.
They are frauds and disrespectful.
They thought I have no where to report them. But, from now on, I will do my best because I do not want anybody like me get in to their scam.
Tip for consumers:
DO NOT USE OR GET ANY DOCUMENTATION FROM THIS SITE
Products used:
Resume, letter of motivation
They would do anything just to not let you know that they've been secretly charging your account. Without email or forewarning. The term that you'll be charge $25 after the 14day trial was deliberately put in small letters under the term so that you won't notice it. This site is a SCAM and a very clever scheme. Nice one capitalists u win this time, hope u choke on all ur blood money. I wouldn't have known if I didn't check my bank account.
Tip for consumers:
DONT
I spoke to a consultant regarding an issue and he was very pleasant and helpful. Being in the customer service industry, I really appreciate the helpful attitude. I wish I knew his name so he could get credit!
-Shannon Erickson
REMEMBER to cancel your ResumeHelp subscription before 14 days of the $24.90 repeating charge every 4 weeks. I even called by phone to ask for a refund which I was repeatedly told by the guy that it was written in fine print twice. Keep in mind I last used ResumeHelp 21 days ago. Don't make the same mistake I made and avoid using this scam website which will only end up stealing your precious, hard earned money!
Tip for consumers:
Make sure to cancel the subscription before the 14 days of $24.90 recurring charge on your card.
Products used:
Resume Builder, cover letter.
DON"T USE THIS WEBSITE. First it says free resume help, then to download your resume they tell you it's only 2.90, little do you know that when you receive a receipt for the 2.90 they have signed you up for a $25 subscription to be billed to your bank account every 4 weeks! Yes I could have read the receipt, but I assumed it was just for the 2.90! Just beware!
You do all the work and then they ask for $25? I have no idea why people pay for this. My guess is they just don't want to spend the time to put together a resume again. You can get the same template online for free and just do it in google docs. Save your self the time and just find a free template online and use that.
Products used:
the resume builder
They let you waste time building a "free" resume then they charge you money regardless of what you were told. Also if you do subscribe they charge your account without notifying you at all. The templates are sub par at best. And customer support is basically just them trying to advertise themeselves to you more rather than help you. Its very difficult to cancel a subscription too. Overall a huge waste of everyones time. Dont use
I stumbled on this site and tried their $1.90 trial. Forgot about it but after 14 days I was automatically enrolled into their monthly subscription and charged $34.90. I tried to get a refund, explained to them I'm unemployed because of the pandemic and needed my mo way back but they locked me in with the initial trial agreement. Scam! Bastards! Remember to unsubscribe after 14 days.
Products used:
Resume sample
While the Resume template is OK, their billing process is debilitatingly gruesome. Worst still four customer service reps could not help. I never succeeded in getting printing rights to my four hours work plus two hours of chat. I presume this is a legit firm, but you can bet your life I will be checking my credit card statement diligently.
Tip for consumers:
Go elsewhere
Products used:
none
Beware of this company operating from Bermuda. They are continuing to charge me $24.90 every month for service fees. I will dispute this with my bank! F**KING SCAMMERS!
I only used it once and paid for the resume, now they took one month subscription that I didn't even have been using. Do not trust this website with your cards!
I used this product for a 14 day trial, but since the site has such limited resources, I have no use for it after that. Now, they want to charge me for a full month. I canceled, but they won't return my money, I'm not asking my for the 14 day trial charge, but for the monthly charges. They refuse, DONT TRUST THEM.
Tip for consumers:
Just don't use it and watch for hidden rules, plus they don't let you know before they charge you.
Products used:
Resume for 14 days use of site.
Charging me twice every month is not good business! I own a drug and alcohol rehabilitation and wanted to use it for all my clients but over charging me is NOT going to happen! I am SO Displeased with the site and it's affiliates!
No pricing is shown until you try to download or review/edit your resume. It is not even clear that I was using ResumeHelp, since I unknowingly entered the site through Indeed. When I called the help number (took me 10 minutes to find one), the agent argued with me that I wasn't speaking to Indeed (didn't think I was). When I got fed up, I asked to have my 14-day user account cancelled at once, because this screen was the first information that I would be charged $24/month once the 14-day period expired. Instead of cancelling my account, the agent signed me up for another $3 offer... for what? When I called to follow up, the new agent told me that the first agent had "put in the notes" that she gave me other offers and I "chose" the one that was charged today. Reporting to my credit card company and to the state attorney general's office on a fraud complaint form.
Tip for consumers:
You can't see what they are going to charge you for, so don't spend a lot of time working on your resume before saving it so you can see the associated fees.
Products used:
The resume builder
As the title says if you don't cancel within 2 weeks they're going to charge you 24 freaking dollars. What a scam. The website's pretty useless as well there's free ones out there there's no reason to even pay $3 to use this It's absolutely moronic
Seems great at first. Nice templates, user-friendly. But then - it turns out all your words are on the wrong lines. Words are cut in half. Font sizes are weird. They don't warn you that your resume is on two pages. And worst of all, after you've gone through everything and created your resume, they CHARGE YOU WITHOUT WARNING. Don't bother using this service.
Tip for consumers:
Will charge you money without warning you
Products used:
Resume building
They advertise with free resumes on the Internet. So I saw an internet ad a month ago and used it for $1.
Since then, I haven't even used a resume, but they keep it, so they took it from my card for $35 a week. I just took it twice without any notice.
This is really ridiculous and upsetting. I think all good ratings are false.
Tip for consumers:
never use this site
Products used:
resume
HORRIBLE! I called to cancel my 14 day trial and "Lewis" wouldn't let me go without continuously pitching more plans. I'll never use them again, if I need in the future.
Thought I was getting really great resume help. Get to the end and there are payment options. I went ahead and paid $2 something ONE TIME USE. Apparently there was fine print that signed me up for a monthly subscription for $24.99/month. I don't do free trials. Ever! I would never have agreed to that. Total Scam! Going to contact my credit card company to see if I can dispute the charges.
Made the unfortunate mistake of using their service. I paid for the 14-day period and then charged again for that same period. I spoke with customer service which was infuriating in and of itself. He kept explaining that I was charged for the 14-day period even though I already paid for it. Wouldn't be surprised if I got charged again for a hidden cancellation fee. Use any other service. Your university has free resume help. Pay your graphic design friend a tall boy for a higher quality resume.
Tip for consumers:
Just don’t use it. You’ll be trapped in random payments that can’t be explained. The employees are not allowed to give you a refund and the supervisor is a “private person” that cannot be reached.
Products used:
Resume and Cover Letter
They charge you 2.90$ to build a resume and after 15 days if you don't call the system they automatically charge you 24.90$ out of no where, once you call and claim your money they STEAL it saying there's "nothing" they can do don't waste your time!
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