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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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This program made putting together a new resume really simple
Don't say "free," and then charge for a subscription. Even if it's a couple dollars.
I loved the resume builder, but I wish you were upfront with the fact that it was going to cost money.
I like that my resume gets placed in different templates
It was not provided upfront that your resume generator was not a free service. I have paid the $2 and will immediately be canceling my plan. If I am charged the $40 I will be filing an official grievance
This resume builder has been easy to navigate and has produced a great result!
Great resume templates, but pricey monthly subscription! :(
Loved this! Made the process so easy for me and so much faster than expected.
You should be able to download the resume for free, that is what the service said
Great, very easy and fast. I recommend to anyone that they will love this site.
It would have been nice to know it cost money before doing the resume. This site came up as free template for reumes
Hahahah it's soooo bull$#*! and unethical how you're trying to manipulate your reviews by making it difficult to give one-star reviews.
Maybe not force a whole damn monthly plan and just charge by the resume. It's kind of annoying going back and canceling and honestly made me kinda just wanna start over again.
In my 17 years of professional experience I have never found a better nor simpler way of creating a great resume!
Loved it. Anybody need a job should start a resume in this
Said in the ad that you can make a resume for free but then you have to pay to download it and get charged separately for something you aren't trying to use.
I originally searched for a FREE resume template, but found out I had to pay $2 to download my resume *after* completing it, now knowing that if I don't cancel my payments, I will be billed $40 a month. It just seems hacky.
Costs for service are understandable but seems like a hook to prompt after a resume has been completed
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. betty@resumegenius.com I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing support@resumegenius.com, or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at support@resumegenius.com. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. betty@resumegenius.com Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. support@resumegenius.com I wish at least you get your money back.