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ResumeGeniusReviews 224,944

4.5

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From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
163
quality
512
This company responds to reviews on average within 3 days

We monitor reviews for authenticity

Singapore
1 review
0 helpful votes
Follow Syakirah G.
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An interesting and fast way to put together a resume would be better if there was a section to add a photograph.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 3, 2019
Georgia
1 review
0 helpful votes
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ResumeGenius made building my resume easy and professional, providing terminology and information that was otherwise not thought of.

Date of experience: November 3, 2019
Virginia
1 review
0 helpful votes
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It says free and then one goes through all of the steps only to find out one needs to pay 1.95 to get the result of your efforts.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 3, 2019
Texas
1 review
0 helpful votes
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This was a great experience however it is false advertising. Advertised as free but you have to subscribe to actually use the resume you create.

Date of experience: November 3, 2019
New Hampshire
1 review
0 helpful votes
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Great and easy website
November 3, 2019

Great and easy website.
Not a good look, however, when you find out you have to pay after you have put an hour or more time into creating the resume. Never tells you anywhere that you have to pay, just sneaks it up on you at the end. Really scummy.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 3, 2019
Oregon
1 review
0 helpful votes
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I went through the whole process of building a "free" resume. At no point was there any indication that it was based on a membership, which makes it not free. I'm not against paying for the service that was provided to me but I should have been made aware up front that once I went through all the steps of entering my information that it will cost money. And the fact that it's a trial period that I will have to eventually opt out of in 14 days is really irritating at well. It said FREE this isn't free. It's a great product but I feel like I was bait and switched because here I am paying money for a service that I wouldn't have just sunk an hour into had I known that it wasn't free.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 3, 2019
Tennessee
1 review
0 helpful votes
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This was so helpful in completely my resume quickly!

Date of experience: November 3, 2019
California
1 review
0 helpful votes
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The template is great
December 3, 2019

The template is great. I didn't realize upfront that I would have to include a credit card to use the advertised free service.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 3, 2019
Florida
1 review
0 helpful votes
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Method of payment would not process
November 3, 2019

Method of payment would not process. Had to use another card. Offer was suppose to be free and was required to sign up for plan not interested in keeping.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 3, 2019
Texas
1 review
0 helpful votes
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Although i feel it is slightly misleading with the promise of a free service that ended up not being free at all. Overall it was a wonderful service and a smart purchase that will no doubt get me hired soon.

Date of experience: November 3, 2019
Hong Kong
1 review
0 helpful votes
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Would have feel better if you let me know how much I need to pay before I start drafting the resume.

Date of experience: November 3, 2019
Florida
1 review
0 helpful votes
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Very easy to do
November 3, 2019

Very easy to do. The resume template is dynamic. I love the auto populate feature and the suggestions on bullet points to add.

Date of experience: November 3, 2019
Nebraska
1 review
0 helpful votes
Follow CHRISTINE H.
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My resume has never looked so professional before. This was so fun!

Date of experience: November 3, 2019
Alabama
1 review
1 helpful vote
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I couldn't find my resin after I paid for it sent me to a blank screen

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 2, 2019
New York
1 review
0 helpful votes
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Great to get started and have a template to jumpstart my career shift.

Date of experience: November 2, 2019
DO
1 review
0 helpful votes
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November 2, 2019

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Date of experience: November 2, 2019
Florida
1 review
0 helpful votes
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It's simple and straight forward, can't complain one bit!

Date of experience: November 2, 2019
Indiana
1 review
0 helpful votes
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User friendly
November 2, 2019

User friendly - quickly able to fill out template!

Date of experience: November 2, 2019
New York
1 review
0 helpful votes
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Very easy, streamlined process, and created my resume quickly.

Date of experience: November 2, 2019
Texas
1 review
0 helpful votes
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Thank you, i hate making resumes and this has helped me so far

Date of experience: November 2, 2019