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ResumeGeniusReviews 219,350

4.5

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From the business

Established in 2008.

Resume Genius was designed to provide an online resume builder for users across hundreds of industries who need a new or updated professional resume. The resume builder uses a revolutionary powerful database with over 50,000 job phrases that users can choose from. The resume maker is fine tuned through testing to provide the best user experience.

Check us out!

https://vimeo.com/114529272


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
162
quality
327
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Connecticut
1 review
0 helpful votes
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Process felt cumbersome
October 28, 2019

Process felt cumbersome. No place to put in other interests and skills, volunteer experience (which in my case is substantial), etc. Was very annoyed to find out that I had to pay to get my initial resume attempt downloaded. That info should have been provided up front for transparency's sake.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 28, 2019
Florida
1 review
0 helpful votes
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I am bouncing from one page to another trying to download my CV

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 28, 2019
Pennsylvania
1 review
0 helpful votes
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Program works great, was surprised by the subscription

Date of experience: October 28, 2019
Texas
1 review
0 helpful votes
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Great format and easy to use!
October 28, 2019

Great format and easy to use! Thank you for the free trial.

Date of experience: October 28, 2019
Tennessee
1 review
0 helpful votes
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I know its the business model, but it's always frustrating being surprised with a payment at the end.

Date of experience: October 28, 2019
South Dakota
1 review
0 helpful votes
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Best resume builder on Google.
October 28, 2019
Updated review

Took a bit longer than expected, but was still very helpful.
Input of information was painless, and I was able to make personal changes outside of the websites templates.

Date of experience: October 28, 2019

Took a bit longer than expected, but was still very...
October 26, 2019
Previous review

Took a bit longer than expected, but was still very helpful.

Date of experience: October 26, 2019
California
1 review
0 helpful votes
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Ritz been quick to the point and easy able to understand everything that's being asked and recorded

Date of experience: October 28, 2019
Florida
1 review
0 helpful votes
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Customer service was great!
October 28, 2019

Customer service was great! I needed to change something after saving my resume and they assisted with that immediately.

Date of experience: October 28, 2019
Kentucky
1 review
0 helpful votes
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I would have given it 5 but I didn't know I'd have to pay from the beginning

Date of experience: October 28, 2019
Virginia
1 review
0 helpful votes
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000
October 28, 2019

000

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 28, 2019
Oklahoma
1 review
1 helpful vote
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I am disappointed to find that after the opening search said this was a free resume builder that I was charged after completing my information page. False advertisement and tricked into buying 'trial' subscription after stating this was a free page.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 28, 2019
Utah
1 review
1 helpful vote
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Charging $35 so I can fill in some blanks is a scam, and y'all should be ashamed.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 28, 2019
Florida
1 review
0 helpful votes
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Easiest resume I've ever written
October 28, 2019

Easiest resume I've ever written. It does it all for you.

Date of experience: October 28, 2019
Arizona
1 review
0 helpful votes
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The site was very helpful and easy to use. However, it's falsely advertised as free.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 28, 2019
New Mexico
1 review
0 helpful votes
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It's misleading when you proclaim that this service is free, as it clearly is not.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 28, 2019
Illinois
1 review
0 helpful votes
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Wish I could see the resume fully before handing over my credit card info

Date of experience: October 28, 2019
Texas
1 review
0 helpful votes
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:)
October 28, 2019

:)

Date of experience: October 28, 2019
California
1 review
0 helpful votes
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Easy, quick with lots of excellent formats to choose from!

Date of experience: October 27, 2019
South Carolina
1 review
1 helpful vote
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There is no option to leave out parts of the resume. So I cannot edit parts of your template which I do not want to include such as dates or the formatting for the skills. I do enjoy that the information is automatically populated into the different formats, but I cannot figure out how to edit the header under my name.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 27, 2019
New York
1 review
0 helpful votes
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I went to this site because it was advertised as free but I was disappointed when I had to pay in order to access what I just spent over an hour working on

Date of experience: October 27, 2019