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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Very fast and easy very helpful with easily making a resume
Easy and super helpful. Better than other ones I have used.
I thought it to be pretty helpful. I did want to go back and change my template but wasn't able to do so it's possible that I missed how it would have been better if I could have done that the rest was great thanks
I loved the experience! I would like more skills and language for school leaders and educators for K-12 students.
Ad stated a free resume, not a $2.95 resume. Change you add to say cheap $3 resume.
It was somewhat deceiving that this site is "free," yet requires a subscription to see the finished product.
Might be 5 star if Resume looks and feels like the one shown prior to purchase
You say the service is free and it is not, I reached out to customer support and they said I can download for free and then once I asked how they did not respond. The template is beautiful, and I'm glad I found it, but I wish the experience was better.
Thank you for the options to build a better resume
I was struggling to make my personal skills the forefront of an otherwise unremarkable resume, and somehow this site made it so easy!
Disclamer regarding payment requirement should have been made before gathering data and allowing creation of the CV
This is over priced. I should be able to just pay for one single resume, rather than months of useless subscription.
Wish it was a free service, but we all need to make money
:)
If I google 'free resume templates', I expect it to be free. I don't expect your company to hold my resume hostage after I have spent hours perfecting it. If you were honest you would make sure your customers knew this upfront.,
I wish you said there was a fee from the beginning instead of having us develop it and then hit us with a fee.
I had a few questions and they were very helpful and patient with me.
It was great but I thought it would have been free at least for the first resume, that was disappointing.
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. betty@resumegenius.com I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing support@resumegenius.com, or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at support@resumegenius.com. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. betty@resumegenius.com Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. support@resumegenius.com I wish at least you get your money back.