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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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So far very helpful, if I can actually get a pdf to send in
Don't advertise as a free service. Obviously it's not free to download or print it out, thats a bunch of bs oh its free to make it and then you actually have to pay for it stop false advertising
10/10
Loved the pre written bullet points, really helped in choosing the right words and making job tasks sound more professional than I would've done in my own words.
I really wish the template included field for entering your social media contact info but overall really like the templates.
I just wish it was truely free. I did all the work only to find I then had to pay for it
I've been saved with this template and so fast too!
This service should be free. Just make it have ads.
I was not able to chance cities for positions held in different states with the same company.
I love this site. So easy to use. If I can do this, anyone can do this.
Stop advertising your resume builder as FREE when clearly it IS NOT! Maybe put the cost of the resume on there before people spend all their time making one!
Should've mentioned how much it costed when i first started especially since this website popped up when i searched FREE resume builders. Just wondering why you would need a subscription for 14 days for a resume, you only need one.
One of the ONLY actually easy and accessible resume builders I've used. I've gotten so frustrated with others the last week that I actually didn't mind spending money on this one although there's tons of free ones out there. I love how you can search already typed up bullet points under experience. The only thing I couldn't figure out was how to switch the order in the experience section. I'm assuming it automatically sorts it by start date? But I'm unsure and confused with that. Overall great app would use again.
Easy to understand and builds a professional resume in just a couple of minutes.
The website formatting is strange at time, it limits my ability to see what im doing. I tired to fix the issue and I couldn't find a solution.
It has been ok I didn't know I had to pay for my resume
The app was easy to follow. It plugged in all my information from my previous resume.
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. betty@resumegenius.com I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing support@resumegenius.com, or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at support@resumegenius.com. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. betty@resumegenius.com Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. support@resumegenius.com I wish at least you get your money back.