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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Easy to work within the templates. Great tool indeed. Very handy, especially if you've been out of the workforce for an extended period.
I filled out my resume. I could not go back and edit it once I was locked into payment. After working for 3 hours I chose to pay rather than loose my progress.
Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.
Thank you!
Regards,
Resume Genius
Wide variety of templates, easy to complete, and overall very user friendly!
We’re thankful for the amazing feedback you have given us!
Regards,
Resume Genius
Troubles with payment options, otherwise a five star site
Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!
Have a great day.
Resume Genius
Excellent tool for building professional-looking resumes. Takes your resume to the next level!
We’re thankful for the amazing feedback you have given us!
Regards,
Resume Genius
Awesome... very user friendly and professional looking
We’re thankful for the amazing feedback you have given us!
Regards,
Resume Genius
It was easy to use, and for a small fee, I can probably get a shop.
We’re thankful for the amazing feedback you have given us!
Regards,
Resume Genius
I love the tips as I go. I did see other unique templates that I liked better that lead me to this site in a search but those templates were not available.
Very professional and on point with format, overall good job
We’re thankful for the amazing feedback you have given us!
Regards,
Resume Genius
Easy to use I am just upset because in large letters in the homepage it states and i am paraphrasing, but that "Free, No CC needed" so I bought it anyways but I just feel a little mislead.
Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.
Thank you!
Regards,
Resume Genius
Once your 2.95 is paid all was great, so far i haven't emailed to myself. But truthfully if you don't pay that 2.95 the service was o. K.
Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!
Have a great day.
Resume Genius
Very professional template selection and easy to use!
Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.
Have a great day.
Resume Genius
Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.
Thank you!
Regards,
Resume Genius
I enjoyed how easy the builder was to use. Set up with lots of prefilled sections to make it personal yet professional.
You made our day with your review, thank you!
Regards,
Resume Genius
ResumeGenius made it super easy to make a resume by asking me basic questions and showing me templates as examples so I can see how my resume will look at the end of the process.
We’re thankful for the amazing feedback you have given us!
Regards,
Resume Genius
If you write your own experience bullets are not offered
Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.
Have a great day.
Resume Genius
False advertising - on the search it said free. But won't let me download without paying.
Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!
Have a great day.
Resume Genius
Misleading that you could create resume at no cost.
Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!
Have a great day.
Resume Genius
Great and was easy to use i would recommend this to anyone who has no clue how to fill one out!
You made our day with your review, thank you!
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. betty@resumegenius.com I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing support@resumegenius.com, or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at support@resumegenius.com. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. betty@resumegenius.com Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. support@resumegenius.com I wish at least you get your money back.
Thank you, we truly appreciate your feedback, happy customers make our days brighter.
Have a great day.
Resume Genius