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ResumeGeniusReviews 224,853

4.5

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From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
163
quality
511
This company responds to reviews on average within 3 days

We monitor reviews for authenticity

Tennessee
1 review
0 helpful votes
Follow ​Kimberly L.
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Great
July 27, 2021

Great. It was easy to use. However I don't love the fact that I googled free, spent an hour typing it out and then am told to pay.

Date of experience: July 27, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!

Have a great day.
Resume Genius

Colorado
1 review
0 helpful votes
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Easy to help make my resume didnt know id be charged at the end but its ok its only 3 dollars

Date of experience: July 27, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!

Have a great day.
Resume Genius

Ohio
1 review
0 helpful votes
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Advertised as free but spent all that time on it and it costs.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 27, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.

Thank you!

Regards,
Resume Genius

Louisiana
1 review
0 helpful votes
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Easy!
July 27, 2021

Easy! Simple to use and very professional! I have not made a resume in a long time so I was nervous but this was very easy!

Date of experience: July 27, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

California
1 review
0 helpful votes
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Should tell me up front if you're going to charge after hours of compiling my resume.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 27, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.

Thank you!

Regards,
Resume Genius

Ohio
1 review
0 helpful votes
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They should have said up front that you had to pay to get your resume. I spent all this time only to find out I have to give my credit card in order to get the resume.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 27, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.

Thank you!

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow ​Heather H.
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Well, the resume is great, but you advertise that it's free and no credit card is required, which is an outright lie, since you can't actually GET the resume until you pay.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 27, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.

Thank you!

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
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This website was extremely helpful in furthering my career and helping along this journey.

Date of experience: July 27, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Maryland
1 review
0 helpful votes
Follow ​Antonio M.
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Excellent options to customize resumes. User friendly.

Date of experience: July 27, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Texas
1 review
0 helpful votes
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A lot easier than what I thought it would be to set up.

Date of experience: July 27, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

South Carolina
1 review
0 helpful votes
Follow ​Yushep S.
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It really help me a lot, i would definitely use this

Date of experience: July 27, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Kenya
1 review
0 helpful votes
Follow ​Michael P.
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Easy steps to follow for someone looking to dust up an old CV.

Date of experience: July 27, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

TT
1 review
0 helpful votes
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Resume Genius makes it quite easy and comfortable to make a resume. The problem lies when I am finished and try to download my resume to my computer. All of a sudden I have to pay. Why not be upfront about the costs instead of holding resumes for ransom? It is ridiculous! I unfortunately still paid for it because I did not want to start all over. Cancelled my subscription as soon as I could, hopefully there is no trouble with that.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 27, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.

Thank you!

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
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Helped me to really think of everything that I could utilize to brag about myself

Date of experience: July 27, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Florida
1 review
0 helpful votes
Follow ​Zane M.
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I dislike that I wasn't aware that I would need to purchase a subscription to download my resume after completion, always read the fine print, tsk tsk

Date of experience: July 27, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!

Have a great day.
Resume Genius

Massachusetts
1 review
0 helpful votes
Follow ​Kelly A.
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I had a great time making my resume. Very easy steps!

Date of experience: July 26, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

California
1 review
0 helpful votes
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This was fast and so easy to do anyone can do, it's so helpful

Date of experience: July 26, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

California
1 review
0 helpful votes
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One thing that really stood out is that you have an article instructing how to include promotions on a resume, yet you do not allow the ability to do so. Could not find a way to stack job positions within the same company.

Date of experience: July 26, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!

Have a great day.
Resume Genius

Georgia
1 review
0 helpful votes
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Awesome experience
July 26, 2021

Awesome experience. So easy and actually fun. Will recommend.

Date of experience: July 26, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Colorado
1 review
0 helpful votes
Follow ​Tyler Q.
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The interface is beautiful, and resume generator is nice. However, it is clear to note that the website misleads its customers into believing it is a fully free experience, yet when all is said and done they hit you with the bill. Very unprofessional, very dishonest. Great product, terrible business.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 26, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.

Thank you!

Regards,
Resume Genius