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ResumeGeniusReviews 224,838

4.5

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From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
163
quality
511
This company responds to reviews on average within 3 days

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
Follow ​Amber Q.
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Not bad
July 26, 2021

Not bad. Easy to use. Just not crazy about being charged at the end after i spent time creating it. Wasn't it supposed to be free?

Date of experience: July 26, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius

Florida
1 review
0 helpful votes
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Feel duped by going thru the effort to create my resume on what was supposed to be a free template only to have it held hostage for payment

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 26, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.

Thank you!

Regards,
Resume Genius

Washington
1 review
0 helpful votes
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I assumed this was a free site because that's what's being advertised. False advertisement should be removed immediately.

Date of experience: July 26, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!

Have a great day.
Resume Genius

Louisiana
1 review
0 helpful votes
Follow ​Demetria T.
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Fantastic experience very quick and easy. I would recommend this website.

Date of experience: July 26, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius

North Carolina
1 review
0 helpful votes
Follow ​Amber G.
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User friendly and guides you through the steps. Thank you!

Date of experience: July 26, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Missouri
1 review
0 helpful votes
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I wish there was more info to choose from rather than fill in myself

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 26, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.

Thank you!

Regards,
Resume Genius

Canada
1 review
0 helpful votes
Follow ​Janet M.
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Would have liked to have a cover letter as part of the resume
But otherwise very satisfied

Date of experience: July 26, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius

Louisiana
1 review
0 helpful votes
Follow ​Brenda S.
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It was pretty easy to navigate no complaints as of right now.

Date of experience: July 26, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius

North Carolina
1 review
0 helpful votes
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Great templates
July 26, 2021

Great templates. Only downside is that I was not notified that it would cost $3 to print it out.

Date of experience: July 26, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius

Connecticut
1 review
0 helpful votes
Follow ​Nueva Z.
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Incredibly way to help create your resume, I'm really pleased with the result. I was having a hard time doing my resume, but I'm finally done with it!

Date of experience: July 26, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius

Arizona
1 review
0 helpful votes
Follow ​Misti M.
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This was fairly simple to use, but it forced me to purchase in order to download.

Date of experience: July 26, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius

Washington
1 review
0 helpful votes
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I cancelled subscription 2 days ago got email confirmation. Today charged monthly $24.95. Emailed needed refund and provided screenshot of cancelation confirmation.
Response, as a courtesy we are refunding $12.95 (half) because we can only do full refund if you tell them the same day they charge your card. Yah, was charged today, emailing requesting refund today. Cancelled 2 days ago. Full refund should just be a given without dealing with this lame BS.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 26, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.

Thank you!

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow ​Donna Q.
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It was very helpful and taught me how to write a resume

Date of experience: July 26, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Indiana
1 review
0 helpful votes
Follow ​Nicholas T.
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Very quick and efficient way to generate my new resume.

Date of experience: July 26, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Virginia
1 review
0 helpful votes
Follow ​Lainey M.
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Nothing like telling someone the service is free and then it is not. That's called bait and switch.

Date of experience: July 25, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.

Thank you!

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow ​Serena A.
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Greawtutfygbunhijokpl[]p
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Date of experience: July 25, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review, glad we were able to help

Have a great day.
Resume Genius

Florida
1 review
0 helpful votes
Follow ​Catherine A.
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Everything was amazing, super fast. They also help you by giving you key points to put in your resume.

Date of experience: July 25, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius

Washington
1 review
0 helpful votes
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Overall experience was good
July 25, 2021

Overall experience was good. This site was recommended- I didnt realize that there is a monthly subscription.

Date of experience: July 25, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Georgia
1 review
0 helpful votes
Follow ​Asia V.
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I do think this is false advertising because it is free, but the process was easy and was worth it so I did end up paying the money.

Date of experience: July 25, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius

Maine
1 review
0 helpful votes
Follow ​Annika T.
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I'm 16 years old and you want a lot of money for me to create a resume!

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 25, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.

Thank you!

Regards,
Resume Genius