ResumeGenius has a rating of 4.5 stars from 209,517 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeGenius most frequently mention great experience, easy process and bullet points. ResumeGenius ranks 1st among Resume sites.
Trash. Keep an eye on your account, I've been charged for months due to agreeing to a free trial, yet when I requested to cancel it was never granted.
Great experience, but i would prefer to be able to make more customization on the template i chose. For example link for linked in went into second row, i would like if i was able to widen details column a little bit.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Very helpful, loved the suggested skills options! Grateful for the choices in formats and I'm anxious for the opportunities to have a more professional, detailed resume to present to future employers
We’re grateful for your feedback! It’s fantastic to know that our service made a positive impact on your resume. Wishing you great success in your career journey!
Regards,
Resume Genius
Very accessible. I liked the various types of resumes available. The site was very easy to operate. I was used to a resume and did not know that anything else existed.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Th e service was fast and effective. It gave incredibly helpful suggestions that presented my job qualifications in a way that I would never have been able to express myself. So glad it was able to show my ability to various jobs that I have had over a course of 15 years.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This site, enabled me to be able to create a resume extremely quick, without being time consuming. And the resume, came out, extremely professional. This is a Great service,to use 🙂
Thanks for the lovely review! We’re delighted that Resume Genius assisted you in building a standout resume. Wishing you all the best in your job hunt!
Regards,
Resume Genius
This is so crazy that this cost anything at all. Having to pay for something like this, especially when it's targeted to people who aren't employed, is crazy work. We really do live in a society.
Hello,
We appreciate you sharing your experience with us, we strive to deliver the best customer service experience and apologize if we have not met that standard for you.
Shortly, you will receive a private message from SiteJabber so we can investigate what is happening for you.
Regards,
Resume Genius
Super easy and thorough. I wish my company would have allowed me to apply for the position. The cover letter and resume were flawless in their execution
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Can't completely customize your resume. No drag and drop or font customization. Have to follow the chosen template completely besides spacing and font size. But Easy to use.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I have used this company for four years and love my resumes. Teachers often change schools and/or districts within their area due to openings for better pay. I love this service.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Why did you make me pay for a subscription without notifying me in the first place that would happen? I got so excited i found a good website and you're just like every other.$#*!
Hello Eve,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
I love how easy it was to make my resume, It was incredibly helpful. I am a little sad that I ended up having to pay when I was looking for a free template, but the price is still much better than most other templates are asking for! Overall I would come back to create another resume and recommend others to use this website for theirs!
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Help out a lot gave me more information to put down it helps with a lot for the jobs you already been at it will allow
You to Apple no matter how long you been there
Thank you for your wonderful review! We’re excited to hear that Resume Genius helped you craft an impressive resume. Best of luck with your job applications!
Regards,
Resume Genius
I did not like that it said no credit card required but then after the process it was in fact required to get my resume. The process was easy however, so no need to be deceitful.
Thank you for taking the time to share your thoughts! We’re thrilled that our service helped you in your resume journey. Wishing you the best in your job applications!
Regards,
Resume Genius
I was disappointed that it was NOT 100 % free! Spent the time to create a great resume, but then had to pay to get the completed copy. However, process was very easy.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I gave 4 stars because it is a very easy format to use, but I wasn't thrilled with the bait and switch about it being free to then costing money to print
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The resume builder works well and templates are nice, the AI built in for the bullet points are cool as well. But don't have this listed under Free resume templates when it is really not free.
We appreciate your thoughts! Your feedback helps us identify ways to improve and create a better experience for all users. We’ll definitely take this into consideration.
Regards,
Resume Genius
Was good although the mode of payment was challenging but finally l managed to pay through googling to make some inquiries.Am hoping that the resume will serve me better to my expectations.
Thank you for your review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Had a great experience very easy to work with and the pricing was great, I originally was going to hire someone to update my resume but then I found this site and it worked wonders
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thanks, I appreciate the quick service. I enjoyed the opportunity to upgrade my resume without waiting overnight or for a week to have the document completed quickly.
Your kind words are greatly appreciated! We’re so happy to hear that our resume builder was helpful for you. Here’s to your future success!
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. betty@resumegenius.com I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing support@resumegenius.com, or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at support@resumegenius.com. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. betty@resumegenius.com Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. support@resumegenius.com I wish at least you get your money back.
Hello Brittany,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius