ResumeGenius has a rating of 4.5 stars from 209,527 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeGenius most frequently mention great experience, easy process and bullet points. ResumeGenius ranks 1st among Resume sites.
Great resume website definitely recommend to my friends and family
Easy i needed a resume in short notice and not exactly easy using a blank format
Thank you for your review, glad we were able to help
Have a great day.
Resume Genius
Exactly what I needed to update my resume. Love the different layouts offered for my resume.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
I use this site every time I need a resume, I genuinely can't recommend it enough!
I wish it told me I had to pay before I finished my whole $#*! resume
Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!
Have a great day.
Resume Genius
I just don't approve of the idea of paying for my own resume that I created.
You said it is free, but it is not. Better let people know ahead of time.
Easy to follow along with and input information. Very nice templates for easy to read resumes.
It was so easy to use. Thanks for keeping it simple.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Love the variety of theme available and how easy was to select and edit the resumes
Thank you! We truly appreciate your feedback. Happy customers make our days brighter.
Have a great day,
Resume Genius
It is very hard to make payment in domestic cards. Please arrange to easy payment gateway
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Said it was free then I was charged once I did all the work not cool
Hello Mary,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
Excellent way to prepare quick resume, very helpful
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This was a quick and easy way to generate an updated resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Love the recommendations for every segment of my resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Well my resume looks great! Was skeptical but here we are!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Very hard to figure how to get the actual resume, I thought the service was free
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
There was no reminder in the beginning that the resume I was building would cost $2.95.
Hello Shishi,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
I thought it was weird you don't accept debit cards.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Great, easy to use and good formatting. Would recommend.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. betty@resumegenius.com I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing support@resumegenius.com, or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at support@resumegenius.com. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. betty@resumegenius.com Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. support@resumegenius.com I wish at least you get your money back.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius