ResumeGenius has a rating of 4.5 stars from 209,465 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeGenius most frequently mention great experience, easy process and bullet points. ResumeGenius ranks 1st among Resume sites.
Straight forward, and easy to navigate. A lot of different and unique resumes to choose from.
Only didn't put 5 stars because it says get resume for free, but it isn't free.
It said it was free until it came time to download and print. I felt deceived.
Hello Allen,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius
This was the best resource to create a resume on the spot from a recent document!
Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.
Have a great day.
Resume Genius
Love it. Very easy to follow with and to understand
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
When I started using the program it said it was free, now I am being charged...
I dont like that it says it is free and then makes you pay for it.
Hello Kelsey,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Very easy to use! Loved all of the suggested language to use based on position held.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Rather than going thru the entire resume, I would have rather known the charges up front
I haven't been able to see the completed resume before I had to pay for it.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Not a fan of doing all the work to find out its not a free service
Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.
Thank you!
Regards,
Resume Genius
Thank you it was good experience for me, it was my first time but i enjoyed
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Its nice but in start they told me that its free but you are charging amount.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Everything is so easy and I love how I could make my resume on my phone!
Thank you, we truly appreciate your feedback, happy customers make our days brighter.
Have a great day.
Resume Genius
Great for making prefect resumes to use as soon as possible
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to work and create but was disappointed to find out that there was a charge
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Easy to use, although I would have preferred to see more transparent pricing before I started.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Has been very easy to use, and very helpful with simple questions to customize your resume.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Great options, I would rather 1 flat fee option. I don't like the auto pay option.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Thank you. It was a great experience and I quickly got help when I needed it.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. betty@resumegenius.com I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing support@resumegenius.com, or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at support@resumegenius.com. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. betty@resumegenius.com Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. support@resumegenius.com I wish at least you get your money back.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius