ResumeGenius has a rating of 4.5 stars from 209,971 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeGenius most frequently mention great experience, easy process and bullet points. ResumeGenius ranks 1st among Resume sites.
Enjoyable experience but was displeased when I had to pay at the end unexpectedly
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Resume Genius
The process took nearly no time and I didn't even have to think. Very easy!
Thank you for your great review! We are happy you enjoyed your experience.
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Resume Genius
Can I know how to cancel the subscription at least
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Resume Genius
Easy to navigate and helps to articulate your thoughts
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Resume Genius
You did a great job with my daughters resume. Thank you!
Thank you for your great review! We are happy you enjoyed your experience.
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Resume Genius
Thanks for giving me the ability to do a resume at home
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Resume Genius
Great templates, very easy to use. I love your website and service overall.
Thank you for your great review. We are happy you enjoyed your experience.
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Resume Genius
Thank you very much for helping me getting my resume
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Resume Genius
It was wonderful to have assistance at my pace and professional suggestions for wording!
Thank you for your great review! We are happy you enjoyed your experience.
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Resume Genius
Great and easy comprehensive detailed professional information.
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Resume Genius
It was very helpful and great to work with you guys
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Resume Genius
Good one. But would have added more AI in to technical modelling
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Resume Genius
This was supposed to be free, I don't mind paying 2.95 but will cancel
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Resume Genius
Very easy to fill out, the auto suggestions were very on point
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Resume Genius
Will get back to you after I attach it to my application.
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Resume Genius
It was very easy and I loved the outcome of the document!
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Resume Genius
Very helpful and easy to use. Ready to find my perfect job!
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Resume Genius
Such a relief to have suggestions that don't always come to mind.
Thank you for your great review. We are happy you enjoyed your experience.
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Resume Genius
Was good for a first-time use. I appreciate the free trail and would like to cancel.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. betty@resumegenius.com I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing support@resumegenius.com, or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at support@resumegenius.com. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. betty@resumegenius.com Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. support@resumegenius.com I wish at least you get your money back.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius