ResumeGenius has a rating of 4.5 stars from 210,001 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeGenius most frequently mention great experience, easy process and bullet points. ResumeGenius ranks 1st among Resume sites.
Payment was a big issue… I don't know why but it kept coming up as a scam it was difficult to pay
It needs to be a lot easier to navigate this application.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
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Resume Genius
Should explain that you need to pay for the service before wasting a half hour filling it out.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Easy to use with lots of great options and suggestions!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
The experience is quite seamless. The AI can be better.
Thank you for your great review. We are happy you enjoyed your experience.
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Resume Genius
Extremely easy to use, great product, highly recommend.
Thank you for your great review. We are happy you enjoyed your experience.
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Resume Genius
Love it. This is such a great tool. The verbiage was spot on.
Thank you!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This app has really helped me with the update on my resume.
Thank you for your great review. We are happy you enjoyed your experience.
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Resume Genius
This made a sometimes daunting task so quick and easy.
Thank you for your great review. We are happy you enjoyed your experience.
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Resume Genius
Broke down making a resume in a very simple and straightforward way
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Resume Genius
Loved all the pre typed options you can add to the resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Would have been nice to understand the billing before the very end.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
So far so good. Lets see what happens with the payment process.
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Resume Genius
Resume Genius, made the process of creating my resume, quick and easy!
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Resume Genius
Quick and easy resume building I love it thanks I needed this
Thank you for your great review. We are happy you enjoyed your experience.
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Resume Genius
Fast and efficient with multiple different resume bullet generator
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Resume Genius
Super Easy! Great bullet point options and styles!
Thank you for your great review! We are happy you enjoyed your experience.
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Resume Genius
Simplified the process of resume building. Very efficient
Thank you for your great review. We are happy you enjoyed your experience.
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Resume Genius
Thanks for making it so easy to make a new resume!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Price is high, I always have used resume genius, but the price is high.
Hello Naseem,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. betty@resumegenius.com I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing support@resumegenius.com, or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at support@resumegenius.com. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. betty@resumegenius.com Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. support@resumegenius.com I wish at least you get your money back.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius