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ResumeGenius

Overview

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
161
quality
185
This company responds to reviews on average within 1 day
How would you rate ResumeGenius?
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Missouri
1 review
0 helpful votes
Follow LaTasha U.
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It helped me to build my resume really well & I like it

Date of experience: November 24, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for sharing! It’s awesome to know how pleased you are with how everything turned out.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
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It said that it would be free, but then I was charged money?!?

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 2, 2022
Alexandra M. ResumeGenius Rep
over a year old

Hello Cayden,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Pennsylvania
1 review
0 helpful votes
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Great!
October 1, 2022

Great! It very easy to use for anyone looking to build a resume.

Date of experience: October 1, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

Pennsylvania
1 review
0 helpful votes
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Thanks
I needed help with this and you made it easy and painless

Date of experience: April 20, 2020
Colorado
1 review
0 helpful votes
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Easy to use…even for me Excited to see my different resume choices!

Date of experience: April 13, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
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I love it
June 18, 2023

I love it. Easy to use and it guides you through the process

Date of experience: June 18, 2023
Alexandra M. ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Florida
1 review
0 helpful votes
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I am bouncing from one page to another trying to download my CV

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 28, 2019
Oklahoma
1 review
0 helpful votes
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Super easy and would recommend to anyone needing a fast and crisp resume.

Date of experience: July 2, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
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It was easy and it gave me options to choose from different templates!

Date of experience: September 5, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

New Jersey
1 review
0 helpful votes
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Doesn't say you have to pay till after you build the resume... annoying

Date of experience: January 10, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Idaho
1 review
0 helpful votes
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Have loved this experience so far
September 19, 2022

Have loved this experience so far. So quick and easy to update resume!

Date of experience: September 19, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

Louisiana
1 review
0 helpful votes
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Experience was good
March 11, 2020

Experience was good. I deducted a star for being charged for the download

Date of experience: March 11, 2020
Georgia
1 review
0 helpful votes
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Advertise it was free and let you go through process and they charge

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 13, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.

Thank you!

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
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This was a relatively easy process and offers a variety of resume styles.

Date of experience: October 23, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Georgia
1 review
0 helpful votes
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Good resume source
March 2, 2020

Good resume source. Very happy with ease of making resume and formats available.

Date of experience: March 2, 2020
Australia
1 review
0 helpful votes
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Well since I haven't used it yet I don't have much to say

Date of experience: May 22, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Arkansas
1 review
0 helpful votes
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It was a pleasure to be guided by great experts!
December 28, 2021

It was a pleasure to be guided by great experts! Thanks a Bunch!

Date of experience: December 28, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you! We truly appreciate your feedback. Happy customers make our days brighter.

Have a great day,
Resume Genius

Canada
1 review
0 helpful votes
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No paypal, no online option to cancel, stupid price after a small trial

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 1, 2022
Alexandra M. ResumeGenius Rep
over a year old

Hello Chantel,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Indiana
1 review
0 helpful votes
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I requested free resume builder and this was not free that is disheartening

Date of experience: July 21, 2020
North Carolina
1 review
0 helpful votes
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Made this task very simple
July 26, 2022

Made this task very simple. I have been putting this off for weeks.

Date of experience: July 26, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius