The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
Great easy to use helpful hints on what to put into my resume
It was fast and easy,thanks to the intelligent working system the app used
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
A quick editor for small mistakes at the end would be amazing
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Love it. Everything was great and easy i thank you guys so much
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great for building professional resume and affordable compared to others
Thank you for your great review. We are happy you enjoyed your experience.
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Resume Genius
Excellent it was a good choice to make, and I am satisfied
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great feeling when you're giving the job to the right people!
Thank you!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Stellar AI! The templates are outstanding and simple and easy to use!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to you & incorporate my resume to help rebuild and update.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Letting people know that there will be a cost upfront would be helpful
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Regards,
Resume Genius
I dread editing/making resumes and RG makes is very intuitive to help those make is fast and easy
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I was very easy and focused on what I needed for my resume as an ER nurse
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to use, excellent suggestions for descriptors, and up-to-date professional finish for resumes.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The template are easy to use along with the suggested skills and comments.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This was very easy to use. I would recommend to friends and co-workers.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you. It was helpful to see the different options to choose from.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was advertised as free. I feel that you falsely advertised your service.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Easy and efficient forms. Great help in suggestions for all formats and fill-ins.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This made creating my resume very well designed, quick, easy, and well formatted.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Love the the different options given once you've entered your skills and positions
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Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. betty@resumegenius.com I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing support@resumegenius.com, or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at support@resumegenius.com. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. betty@resumegenius.com Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. support@resumegenius.com I wish at least you get your money back.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius